Shows / Mastering CS: Candid Leader Insights
Mastering CS: Candid Leader Insights
Welcome to Mastering CS – Candid Leader Insights, where I, Irina Cismas, Head of Marketing at Custify, take you on a journey into the depths of Customer Success. Each episode, I sit down with some of the most influential minds in the CS world, from seasoned managers and renowned influencers to dynamic team leaders, to uncover the challenges and opportunities that shape our profession. Our conversations are rich with insights, drawing on personal experiences and innovative ideas to offer…
Episodes
- Mastering CS: Candid Leader Insights
Ep 39 | Jeroen Kuiper
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Jeroen Kuiper, Director of Customer Success at OpenUp, to discuss…
- Mastering CS: Candid Leader Insights
Ep 38 | Grant Dutton
In this episode, Irina Cismas, Head of Marketing at Custify, sits down with Grant Dutton, VP of Customer Success at Submittable. They discuss building…
- Mastering CS: Candid Leader Insights
Ep. 37 | Porter Williams
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Porter Williams, VP of Customer Success at BrightHire, to discuss…
- Mastering CS: Candid Leader Insights
Ep 36 | Aaron Spence
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Aaron Spence, Head of Customer Success at NoFraud, to discuss how…
- Mastering CS: Candid Leader Insights
Ep. 35 | Bettina Berger
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Bettina Berger, Head of Customer Success at TalentAdore, to discuss…
- Mastering CS: Candid Leader Insights
Ep 34 | Christopher Warren-Gash
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Christopher Warren-Gash, VP…
- Mastering CS: Candid Leader Insights
Ep 33 | Craig Taylor
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Craig Taylor, Head of…
- Mastering CS: Candid Leader Insights
Ep 32 | Philip Simon
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify discussed with Philip Simon, Head of…
- Mastering CS: Candid Leader Insights
Ep 31 | Karina De Alba
In our latest episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, invites Karina De Alba, Head of Customer Success at Weglot. Karina…
- Mastering CS: Candid Leader Insights
Ep 30 | Mark Stagi
In our new episode of the Mastering CS, Candid Leader Insights podcast, Mark Stagi, VP of Customer Success at Avoma, shares how his experiences as a marathon…
- Mastering CS: Candid Leader Insights
Ep 29 | Sandra Campo
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Sandra Campo, Head of…
- Mastering CS: Candid Leader Insights
Ep 28 | Renata Pinheiro
Renata Kashiwaya Pinheiro, the VP of Customer Success at Zaptic, shares her inspiring career journey, from pursuing a degree in biology to becoming a customer…
- Mastering CS: Candid Leader Insights
Ep 27 | Josephine Kibibi
Josephine Kibibi, Manager of Customer Success at Workpay Africa, shares more about her journey in CS, the challenges she overcame, and the strategies she…
- Mastering CS: Candid Leader Insights
Ep 26 | Jordan Wyner
In our new episode we discuss with Jordan Wyner, the Vice President of Customer Success at Softrip. Jordan shares her journey in CS, the challenges she…
- Mastering CS: Candid Leader Insights
Ep 25 | Mio Mattsson
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, sat down with Mio Mattsson, the Head of…
- Mastering CS: Candid Leader Insights
Ep 24 | Anton Lagochniak
In this episode, Anton Lagochniak, Customer Success Manager at SupplyHive discusses his journey in CS, the challenges he overcame, and the strategies he…
- Mastering CS: Candid Leader Insights
Ep 20 | Ellie Yates
Here’s a new episode from our podcast - in which Irina Cismas talks to Ellie Yates, the Head of Customer Success at Signable. In this episode, Ellie shares…
- Mastering CS: Candid Leader Insights
Ep 21 | Amy Newbury
In this podcast, Irina Cismas welcomes Amy Newbury, Head of Customer Success at Kleene. Amy shares amazing insights about her journey in CS, the challenges…
- Mastering CS: Candid Leader Insights
Ep 22 | Alexandre Kinapenne
In our new episode, Irina Cismas, Head of Marketing at Custify, sits down with Alexandre Kinapenne, the Head of Customer Success at Nodalview to discuss…
- Mastering CS: Candid Leader Insights
Ep 23 | Sara Arecco
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, sat down with Sara Arecco, the Head of…
- Mastering CS: Candid Leader Insights
Ep 16 | Bérénice Carrega
We are back with a new episode from our podcast, Mastering CS. In this episode, Irina Cismas, Head of Marketing at Custify, sat down with Bérénice Carrega…
- Mastering CS: Candid Leader Insights
Ep 18 | Violeta Yuste
In this new episode from our podcast, Mastering CS, Irina Cismas, Head of Marketing at Custify, sat down with Violeta Yuste, the Head of Customer Success at…
- Mastering CS: Candid Leader Insights
Ep 19 | Victoria Fritz
In this podcast, Irina Cismas welcomes Victoria Fritz, the Head of Customer Success and Support at SocialHub. She shares amazing insights about her journey in…
- Mastering CS: Candid Leader Insights
Ep 17 | Chethan Kumar
In this episode, Irina Cismas, Head of Marketing at Custify, sits down with Chethan Kumar, the Head of Customer Success at Augnito. Chetan had an unbelievable…
- Mastering CS: Candid Leader Insights
Ep 15 | Keishla Ceaser-Jones
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Keishla Ceaser-Jones, Sr…
- Mastering CS: Candid Leader Insights
Ep 14 | Gillian Taylor
In our new episode, Irina Cismas welcomes with Gillian Taylor, Customer Success Director at Andgo Systems. Let’s discover Gillian’s journey in customer…
- Mastering CS: Candid Leader Insights
Ep 13 | Matt Kelso
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing interviewed Matt Kelso, Director of Customer…
- Mastering CS: Candid Leader Insights
Ep 12 | Laura Litton
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Laura Litton, Director of…
- Mastering CS: Candid Leader Insights
Ep 11 | Parker Chase-Corwin
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Parker Chase-Corwin, CEO &…
- Mastering CS: Candid Leader Insights
Ep 10 | De'Edra Williams
In this new episode of the Mastering CS podcast, Irina Cismas, Custify’s Head of Marketing, sat down with De’Edra Williams, a renowned Customer Success leader…
- Mastering CS: Candid Leader Insights
Ep 6 | Tracie Zamiska
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, our Head of Marketing at Custify, welcomes Tracie Zamiska, a…
- Mastering CS: Candid Leader Insights
Ep 7 | Eleni Vorvis
Welcome to episode 7 of our podcast - Mastering CS - Candid Leader Insights. In this episode, Irina Cismas, Head of Marketing at Custify welcomes Eleni Vorvis…
- Mastering CS: Candid Leader Insights
Ep 8 | Michael Boyd
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing discusses with Michael Boyd, VP of Customer…
- Mastering CS: Candid Leader Insights
Ep 9 | Sadie Shepard
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas welcomes Sadie Shepard, Advisor and Owner at SADESHEP. Let’s discover…
- Mastering CS: Candid Leader Insights
Ep 5 | Will Stevenson
In our new episode of the Mastering CS - Candid Leader Insights podcast, host Irina Cismas, our Head of Marketing at Custify, sat down with Will Stevenson…
- Mastering CS: Candid Leader Insights
Ep 4 | Adam Smith
For our new episode of the Mastering CS podcast, host Irina Cismas, our Head of Marketing at Custify discussed with Adam Smith, Customer-Led Growth Advisor at…
- Mastering CS: Candid Leader Insights
Ep 3 | John-Paul Scoville
Today, Irina Cismas, our Host and Head of Marketing at Custify, is joined by John Paul Scoville, VP of Customer Success at Cinch. Join us as we deep dive into…
- Mastering CS: Candid Leader Insights
Ep 2 | Parul Bhandari
Today, Irina Cismas, our Host and Head of Marketing at Custify, is joined by Parul Bhandari, Customer Success & Startup Leader, Advisor, and Speaker. Parul…
- Mastering CS: Candid Leader Insights
Ep 1 | Con Cirillo
In this episode, our Host and Head of Marketing Irina Cismas is joined by Con Cirillo, the Director of Lifecycle Marketing at Funnel and an advisor for…