Latest / Mastering CS: Candid Leader Insights
Ep 2 | Parul Bhandari
Today, Irina Cismas, our Host and Head of Marketing at Custify, is joined by Parul Bhandari, Customer Success & Startup Leader, Advisor, and Speaker.
Parul carved her path through the dynamic and evolving landscape of CS, starting from occupational ergonomist to pioneering a CS department in a SaaS startup. Join us as we explore the twists and turns of her career, the strategic planning of the first 90 days in CS, and the nuances of navigating issues and challenges within the field.
What You'll Learn:
The foundational steps for starting in customer success.
Developing a robust 30-60-90 day…
The skinny
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