Latest / Mastering CS: Candid Leader Insights
Ep 22 | Alexandre Kinapenne
In our new episode, Irina Cismas, Head of Marketing at Custify, sits down with Alexandre Kinapenne, the Head of Customer Success at Nodalview to discuss amazing insights about his journey in CS, the challenges he overcame, and the strategies he implemented.
What you’ll learn:
How to have a growth mindset
How to structure the CS customer success team
What are the right skills for CS
The importance of the right tool stack for CS
How to overcome customer challenges
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With Custify, you can:
☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer…
The skinny
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