Latest / Mastering CS: Candid Leader Insights
Ep 5 | Will Stevenson
In our new episode of the Mastering CS - Candid Leader Insights podcast, host Irina Cismas, our Head of Marketing at Custify, sat down with Will Stevenson, Founder and COO at Onboard.io. Will shared more about his journey in the SaaS and B2B space.
What You'll Learn:
What to prioritize when you are starting out at a new company as a CSM
The importance of both focus and multitasking in CS
How Customer success looks in different industries
How to choose the right tools for your CS tech stack
How to build a CS team with essential skills
How to face challenges as a new CSM
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With Custify, you…
The skinny
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