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Latest / Mastering CS: Candid Leader Insights

Ep 31 | Karina De Alba

In our latest episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, invites Karina De Alba, Head of Customer Success at Weglot. Karina talks about her amazing journey from being a dancer instructor in San Francisco to being the Head of CS at a company in Paris. What You’ll Learn: ☑️ How to switch from one career to another and master various skills ☑️ How to structure the CS customer success team ☑️ What are the right skills for CS ☑️ The importance of the right tool stack for CS ☑️ How to overcome customer challenges

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