Latest / Mastering CS: Candid Leader Insights
Ep 34 | Christopher Warren-Gash
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Christopher Warren-Gash, VP of Customer Success at Sympa. What You’ll Learn: ☑️ How past experiences impact customer success ☑️ How to create customer success strategies depending on the industry ☑️ The critical steps you need to take to build your CS career ☑️ How to scale an existing CS team ☑️ How to bring churn to zero
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With Custify, you can:
☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️…
The skinny
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