Ep 7 | Eleni Vorvis

Mastering CS: Candid Leader Insights · Mar 6, 2024 · 51m

Welcome to episode 7 of our podcast - Mastering CS - Candid Leader Insights. In this episode, Irina Cismas, Head of Marketing at Custify welcomes Eleni Vorvis, Customer Success Leader & Consultant.

Eleni shared her journey in customer success, the challenges she overcame, and how she sees the future of this industry. What you’ll learn: - How to build your customer success strategy for 2024 - What are the top CS events you should attend - CS influencers and experts to keep an eye on - How to overcome the most common challenges when joining a new CS team - How to improve the collaboration…