Latest / Mastering CS: Candid Leader Insights
Ep 33 | Craig Taylor
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Craig Taylor, Head of Customer Success at SimplePoll. What You’ll Learn: ☑️ How past experiences impact customer success ☑️ How to implement a digital-first CS strategy ☑️ The importance of technology in CS ☑️ The right screening process for a CSP
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With Custify, you can:
☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding…
The skinny
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