Latest / Mastering CS: Candid Leader Insights
Ep 14 | Gillian Taylor
In our new episode, Irina Cismas welcomes with Gillian Taylor, Customer Success Director at Andgo Systems. Let’s discover Gillian’s journey in customer success. What you’ll learn: - The impact of Voice of the Customer programs - How to recruit the right people - CS team performance - How to choose the correct tools for CS - Learn from mistakes - Predictions for 2024
----
With Custify, you can:
☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.