Latest / Mastering CS: Candid Leader Insights
Ep 18 | Violeta Yuste
In this new episode from our podcast, Mastering CS, Irina Cismas, Head of Marketing at Custify, sat down with Violeta Yuste, the Head of Customer Success at Userguest.
In this podcast, Violeta shares her journey in CS, the challenges she overcame, and the strategies she implemented.
What you’ll learn:
- How to make sure your team is aligned - How to keep the team united even if you work remotely - How to prove the value of CS internally - The importance of data and KPIs - How to prioritize in customer success - How to incorporate AI in CS
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With Custify, you can:
☑️ automate daily tasks…
The skinny
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