Shows / The Wellness in Hospitality Podcast
The Wellness in Hospitality Podcast
Get insights firsthand! Join top global wellness expert and author, Sonal Uberoi, as she shares insights from hoteliers all over the world, managing all types of hotels, each with their unique set of challenges (location, owners, regulations, teams, etc.), and learn their wellness in hospitality best practices.
Episodes
- The Wellness in Hospitality Podcast
186. Who Should Steward Your Hotel’s Wellness Offering?
This episode is for boutique hotel owners who’ve invested seriously in wellness and now need to decide who should lead it, and what that person should look…
- The Wellness in Hospitality Podcast
185. What It Really Takes to Build an Unforgettable Hotel
You want to create a hotel your guests will never forget, and wellness feels like the answer. So you look at what the best properties are doing, follow the…
- The Wellness in Hospitality Podcast
184. Brilliant, But Vanilla - Why “A Little Better” Is the Problem
You inherited a hotel. The market now says it needs wellness, so you look at what everyone else is doing, and do it a little better. That’s exactly how luxury…
- The Wellness in Hospitality Podcast
183. The Spa Expert’s Blind Spot: Why Expertise Alone Doesn’t Pay
If you’re a spa or wellness director with years of experience behind you… If you’ve ever said “they just don’t get wellness”… If you’re thinking about…
- The Wellness in Hospitality Podcast
182. Why the Best Spa Directors Struggle as Consultants
I had the expertise and I also had clients. Yet my best year as a consultant still paid less than my old job as a global head of wellness. If you've reached…
- The Wellness in Hospitality Podcast
181. The Golden Rule I Wish Every Hotelier Knew About Wellness
Have you ever looked back at a wellness concept you were so proud of, and barely recognised what it had become? Then tune in, because this episode is for you…
- The Wellness in Hospitality Podcast
180. Escape The Feast-Famine Cycle
Do you find that one day you have more clients than you can possibly deal with, and then suddenly, none? Then tune in, because this episode is for you. This…
- The Wellness in Hospitality Podcast
179. What Is Your Wellness Expertise Actually Worth?
The number one mistake new wellness consultants make? They price like an employee. I see this mistake constantly with wellness professionals who go out on…
- The Wellness in Hospitality Podcast
178. Financial Chute First. Then Jump
70% of businesses fail in year one. Why ? Because there wasn't enough cash in the bank to keep the lights on. Great ideas don't keep a business alive. Cash…
- The Wellness in Hospitality Podcast
177. Overdeliver Consistently, Each And Every Time
There are two ways to overdeliver. One leads to burnout. The other leads to repeat business. Most consultants think overdelivering means bending over…
- The Wellness in Hospitality Podcast
176. Become Your Client’s Obvious Choice
Rarely is it a money problem. It's an understanding problem. You've heard "no budget" more times than you can count. And then, weeks later, you find out that…
- The Wellness in Hospitality Podcast
175. One Thing, Done Brilliantly
The thing you are best at is not always the thing you should build your business around. You can be highly skilled at something and still feel no desire to…
- The Wellness in Hospitality Podcast
174. One Road Forward
There are many ways to make money as a wellness consultant. You can become an internal consultant. You can work project by project. Or you can carve out a…
- The Wellness in Hospitality Podcast
173. How To Make Money As A Wellness Consultant
One of the biggest myths in wellness consulting is that expertise is enough. That if you're good enough at what you do, clients will simply understand your…
- The Wellness in Hospitality Podcast
172. The Biggest Myth About Starting Your Own Wellness Business
One of the biggest myths in entrepreneurship is that successful business owners are fearless. That they wake up one morning, hand in their notice., burn the…
- The Wellness in Hospitality Podcast
171. The One Business Strategy Every Wellness Professional Needs
Most people think starting a wellness business requires one big leap of faith. You hand in your notice because you’re done being employed. You take the plunge…
- The Wellness in Hospitality Podcast
170. Why Expertise Isn't Enough to Build a Successful Wellness Business
You can spend twenty years becoming exceptional at what you do and still struggle to build a successful wellness business. Not because you lack expertise. But…
- The Wellness in Hospitality Podcast
169. The Unfinished Masterpiece
Are you building a masterpiece or a museum piece? You're a decade into running the family business. The bumpy years are behind you, you've got a proper grip on…
- The Wellness in Hospitality Podcast
168. The Story Is Getting Written Either Way
Who is writing your story? Whether you choose to write it or not, the story of your hotel is already being written. Every decision you make, from every hire…
- The Wellness in Hospitality Podcast
167. Find The People Who Can Build And Hold Your Dream
Who do you want by your side as you build the world that doesn't exist yet? There is an inn on a remote island off the coast of Newfoundland, Canada. Four…
- The Wellness in Hospitality Podcast
166. Build The World First
What if the reason your hotel isn't standing out isn't because you need a better product, better marketing, or better guest experience? What if it's because…
- The Wellness in Hospitality Podcast
165. The Ripple That Starts With An Impossible Idea
What if the thing holding your hotel back isn't a lack of strategy, funding, or capability? What if it's a vision that isn't bold enough? In this episode, I…
- The Wellness in Hospitality Podcast
164. Hospitality’s Wellness Deficit
Most hotels focus on creating a better stay. Disney focuses on creating a stronger emotional connection. And that subtle makes all the difference. In this…
- The Wellness in Hospitality Podcast
163. The Self-Audit: Know Exactly Where Your Wellness Offering Stands
You have tried everything. You brought in a new therapist and a seasoned wellness director. You redesigned the menu. You invested in equipment you were told…
- The Wellness in Hospitality Podcast
162. You Can’t Standardise A Soul
Think about your most loyal returning guests, the ones who come back year after year, without a discount, without a loyalty programme, without being chased…
- The Wellness in Hospitality Podcast
161. The Employee That Nobody Remembered
What if the belief that you genuinely care about your team is the very thing stopping you from ever changing anything? Today I want to talk about how a…
- The Wellness in Hospitality Podcast
160. The Guest That Nobody Remembered
When did you last walk through your own hotel as a guest? Not as the owner who knows every corridor, every staff member, every shortcut it took to build the…
- The Wellness in Hospitality Podcast
159. The Filter You Cannot Turn Off
I stopped giving clients what they asked for a long time ago. Because what they asked for and what they were ready to build were almost never the same thing…
- The Wellness in Hospitality Podcast
158. The Investment That Made Sense And Changed Nothing
There is a particular kind of hotel that wins every award, gets featured in every design magazine, and is completely forgotten by its guests six months after…
- The Wellness in Hospitality Podcast
157. Wellness is Hospitality. Hospitality is Wellness
Some of the least “well” experiences don’t happen outside of wellness, they happen inside it. And some of the most powerful moments of wellbeing? They have…
- The Wellness in Hospitality Podcast
156. Felt. Not Forgotten
Most of the “great” experiences we invest so much time, money, and energy into are forgotten. So what actually makes something stay? In this episode, I take…
- The Wellness in Hospitality Podcast
155. Well Built - Why Some Hotels Perform And Others Don’t
What if the reason your hotel isn’t performing at the level you'd like it to has nothing to do with your team but with the system they’re working inside? In…
- The Wellness in Hospitality Podcast
154. How Annie Signed Her First 3 Clients in 3 Months Using One Superpower
You've spent 20 years in this industry. You know your craft. You know your value. And yet the moment someone asks what you do as a consultant, you launch into…
- The Wellness in Hospitality Podcast
153. The 6 Languages Of Wellbeing In Hospitality
Most hotels believe they are offering wellness. But if you look closely, most guests never actually feel it. I see this all the time in hospitality. Beautiful…
- The Wellness in Hospitality Podcast
152. The Gap Between Vision And Capacity
What happens when your vision grows faster than your capacity? Most people interpret that moment as failure. They think they’re behind. They assume the goal…
- The Wellness in Hospitality Podcast
151. Wellness: Tool Or Instrument?
Tools remove friction. Instruments require mastery. The question is: Which one is wellness in your hotel? Because if it’s treated like a tool, it will always…
- The Wellness in Hospitality Podcast
150. If You Removed Every Physical Element of Your Wellness Offering, What Would Remain?
There is no wellness concept in most hotels. There is a wellness space, a wellness team, and a wellness budget. Those are not the same thing. I ask every…
- The Wellness in Hospitality Podcast
149. Is Your Wellness Offering’s Success Because Of You Or In Spite Of You?
Smooth seas make every boat look well-built. Right now, wellness is in calm waters Revenue is flowing. Demand is rising. Investors are confident. But tailwinds…
- The Wellness in Hospitality Podcast
148. Who Comes Before What In Wellness
Most boutique hotel owners aren’t adding wellness because they want to. They’re adding it because they feel they should. Because wellness is “what the market…
- The Wellness in Hospitality Podcast
147. Stop Decorating Wellness Concepts That Were Never Designed
Who is responsible for designing your wellness offering? Really, who? As I’ve been researching and writing my second book, I’ve been revisiting some of the…
- The Wellness in Hospitality Podcast
146. From Hero To Steward – Why Wellness Breaks Without Governance
Wellness doesn’t fail because leaders aren’t capable. It fails because the system still relies on heroes instead of governance. For more than two decades, I’ve…
- The Wellness in Hospitality Podcast
145. Why Before What How And What: The Wellness Value Iceberg
Most wellness concepts don’t fail because they lack beautiful facilities or trending treatments. They fail because they were built from the top of the iceberg…
- The Wellness in Hospitality Podcast
144. From Borrowed Playbooks To Authored Ones
Wellness has had its growth spurt. But growth alone doesn’t create legacies. In this episode, I share why 2026 marks a quiet but powerful shift in the wellness…
- The Wellness in Hospitality Podcast
143. From Amenities to Ecosystems: Inside the Future of Hotels, Wellness & Travel with Emma Sleight
Wellness is no longer something guests do on holiday. It’s something they expect to be supported in, from the moment they book to long after they leave. In…
- The Wellness in Hospitality Podcast
142. The Path That Does Work When Transitioning Into Consulting
Consulting does work. But only when you stop using it as an escape and start building it like a business. If Part 1 showed you why most wellness consultants…
- The Wellness in Hospitality Podcast
141. The Fatal Mistakes Wellness Leaders Make When Transitioning Into Consulting
Most wellness leaders don’t fail at consulting because they lack expertise. They fail because they use consulting to solve a problem it was never designed to…
- The Wellness in Hospitality Podcast
140. 3 Reasons Why Pricing by Time Is the Worst Business Strategy for Wellness Consultants
Most new consultants think the safest way to price their work is by the hour or by the day. It feels logical, familiar, and measurable. But the truth is…
- The Wellness in Hospitality Podcast
139. 5 Myths Wellness Leaders Believe About Consulting
Most wellness leaders think consulting will finally free them: from operations, chaos, long hours, and everyone else’s demands. You don’t escape the fires; you…
- The Wellness in Hospitality Podcast
138. The Safety Net Every Wellness Consultant Needs
If you’re standing at the top of your wellness career and quietly wondering, “How do I move into consulting without losing the security I’ve worked so hard…
- The Wellness in Hospitality Podcast
137. What Exactly Does A Wellness Consultant Do?
Most wellness leaders feel the pull toward consulting, and then freeze on one simple question: “But what would I actually do?” In this episode, I break it down…
- The Wellness in Hospitality Podcast
136. The Sunken Cost Trap
What if the reason you feel stuck isn’t your job, your boss, or your hotel but the story you’re telling yourself about everything you’ve already invested? In…
- The Wellness in Hospitality Podcast
135. From Spa Director To General Manager With Dr. Rajesh Bail
What does it take to move from managing spa menus to running an entire wellness resort? Dr Rajesh Bail’s story is proof that when you blend scientific…
- The Wellness in Hospitality Podcast
134. Why Pain Pays Bills And Aspiration Builds The Business
Most wellness leaders build their offers around fixing pain: 👉🏽 stress, burnout, imbalance. But the consultants who create real impact and longevity build…
- The Wellness in Hospitality Podcast
133. Meet the Deep Traveller: The Guest Every Boutique Hotel Wants With Richard Lindberg
Most hotels still ask: Where do our guests want to go? But the next generation of travellers is asking something entirely different: 👉🏽 Why am I going? The…
- The Wellness in Hospitality Podcast
132. The Model Behind Every Lasting Wellness Legacy
Why do some wellness concepts thrive for decades while others fade within a year? It's not the brand. It's not the bling facilities. It's not even the talent…
- The Wellness in Hospitality Podcast
131. Inside the Wellness Consultant Blueprint
Most wellness directors dream about consulting, creating concepts they love, working with clients they choose, and finally having freedom of time and place…
- The Wellness in Hospitality Podcast
130. Why Consulting Won’t Save You
If you’re dreaming about becoming a consultant because you think it’ll finally free you from burnout, politics, and being undervalued, this episode is for you…
- The Wellness in Hospitality Podcast
129. There Are Already Too Many Spa Consultants Out There
“There are already too many spa consultants out there.” That’s the belief I keep hearing from talented wellness leaders, and it’s the very thought that’s…
- The Wellness in Hospitality Podcast
128. The Wellness Consultant Blueprint
Most wellness directors dream about becoming consultants. Creating concepts they love, working with clients they choose, and enjoying freedom of time and…
- The Wellness in Hospitality Podcast
127. Exit Route 3 - The Strategic Consultant - High Stakes, Unlimited Impact
Most wellness directors dream about becoming consultants, but few understand the reality of stepping into the Strategic Consultant role. It looks glamorous…