Latest / The Wellness in Hospitality Podcast
177. Overdeliver Consistently, Each And Every Time
There are two ways to overdeliver. One leads to burnout. The other leads to repeat business.
Most consultants think overdelivering means bending over backwards. They think it means doing extra hours, allowing scope creep, saying yes to things they don't even know how to do. It doesn't. It means something far more strategic, and far less exhausting.
Note: This is step four of my five-step process for making money as a wellness consultant. If you haven't listened to Step 1 (One Way Forward), Step 2 (One Thing, Done Brilliantly), or Step 3 (Become Your Client's Obvious Choice), go back and start…
The skinny
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