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146. From Hero To Steward – Why Wellness Breaks Without Governance
Wellness doesn’t fail because leaders aren’t capable.
It fails because the system still relies on heroes instead of governance.
For more than two decades, I’ve watched highly capable wellness leaders carry broken systems on their backs in hotels, spas, and now in consulting. And when they burn out or move on, the entire operation quietly collapses.
That’s not a leadership problem.
That’s a design problem.
This episode was sparked while I was outlining my next book and deepened by a recent conversation where we explored why hotels say they want world-class wellness, yet the structures they…
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