153. The 6 Languages Of Wellbeing In Hospitality

The Wellness in Hospitality Podcast · Mar 22, 2026 · 25m

Most hotels believe they are offering wellness.

But if you look closely, most guests never actually feel it.

I see this all the time in hospitality.

Beautiful spas. Thoughtfully designed spaces. Strong concepts on paper.

And yet…

They’re sitting empty, are underperforming or uninviting.

And the assumption is usually:

“Guests don’t value wellness.”

“There isn’t enough demand.”

But that’s not what’s happening.

Because the intention is there.

The investment is there.

The quality is there.

And still, it doesn’t land.

The problem isn’t that hotels don’t invest in wellness.

The problem is they…