Shows / The Wellness in Hospitality Podcast

The Wellness in Hospitality Podcast
Get insights firsthand! Join top global wellness expert and author, Sonal Uberoi, as she shares insights from hoteliers all over the world, managing all types of hotels, each with their unique set of challenges (location, owners, regulations, teams, etc.), and learn their wellness in hospitality best practices.
Episodes
The Wellness in Hospitality Podcast126. Exit Route 2 – The Project-Based Consultant – Higher Income, More Adventure
What if you could turn your wellness expertise into adventure, freedom, and premium income, without being tied to one property? That’s exactly what Exit Route…
The Wellness in Hospitality Podcast125. Exit Route 1 - The Internal Consultant - The Soft Landing
January 2008. The key moment when I finally took the leap and set up shop as a consultant. I remember I signed my first hotel group as an internal consultant…
The Wellness in Hospitality Podcast124. The Trap - Why Talented Wellness Directors Don't Progress
Have you ever felt like the more successful you become as a wellness director, the more trapped you feel? You're not alone. In this today’s episode, we dive…
The Wellness in Hospitality Podcast123. How Wellness Architecture Shapes Human Connection With Rachael Grochowski
What if the spaces we design could do more than impress the eye? What if they could heal, connect, and transform? In this episode, architect and visionary…
The Wellness in Hospitality Podcast122. Mark Kohoot on Making Wellness Credible in Hospitality
Wellness is no longer a side offering. We know it’s becoming a core expectation in hospitality. But as “wellness” gets attached to anything from a yoga mat in…
The Wellness in Hospitality Podcast121. You Can't Have 40% Wellness Revenue from 10% Wellness Facilities with Vickum Nawagamuwage
What happens when a burned-out strategy consultant travels the world seeking wellness solutions, only to discover they're all treating symptoms instead of root…
The Wellness in Hospitality Podcast120. From Real Estate Developer To Boutique Wellness Resort Owner
How one landowner stopped making expensive mistakes and started building a legacy. What happens when you've spent tens of thousands on hotel designs that feel…
The Wellness in Hospitality Podcast119. The Valley Between The Dream And The Doing
What no one tells you about building a wellness legacy. What happens after the clarity? After the vision brief? After the moment where it all starts to feel…
The Wellness in Hospitality Podcast118. From Land To Legacy - What It Really Takes To Create A Purpose-Led Retreat
Most landowners don’t fail because their vision isn’t good enough. They fail because they’re following a playbook that was never meant for them. A playbook…
The Wellness in Hospitality Podcast117. More Consultants Don't Solve Confusion. They Magnify It
If you’ve hired multiple experts, commissioned beautiful renderings, and still feel no closer to building your boutique wellness retreat, this episode is for…
The Wellness in Hospitality Podcast116. You Know What You Want To Build, So Why Haven't You Started?
You’ve got the vision. You know the feeling you want your guests to walk away with. You’ve walked your land, journaled your dreams, and maybe hired an expert…
The Wellness in Hospitality Podcast115. Designing with Direction - How Land and Energy Shape Wellness
Have you ever walked into a space that felt absolutely perfect, but couldn't explain why? Or visited a beautifully designed spa that somehow felt... off? The…
The Wellness in Hospitality Podcast114. The Broken Model - Why Boutique Hoteliers Miss The Mark
What if I told you that the wellness model you're following was designed for a business reality that no longer exists? In this episode, I'm calling out what I…
The Wellness in Hospitality Podcast113. From Spa Director to GM of Cruise Boats with Hylton Lipkin
What if the best GM for a wellness-led hotel isn’t a hotelier at all? Hylton Lipkin didn’t follow the typical path. He started in fitness, became a spa…
The Wellness in Hospitality Podcast112. Why Brilliant Boutique Hotel Owners Stall with their Wellness Offering
Why do incredibly talented boutique hotel owners, brilliant business minds with purpose-driven visions, find themselves completely paralysed when it comes to…
The Wellness in Hospitality Podcast111. Why Design Alone Won’t Save Your Wellness Project with Alberto Apostoli
If your wellness project starts with design, you’re already too late. In this episode, I sit down with Alberto Apostoli, architect, operator, and one of the…
The Wellness in Hospitality Podcast110. What’s In The Bottle? Rethinking Water, Wellness & Waste With Saawan Logan
"It’s not just the packaging. It’s what’s inside." - Saawan Logan In today’s episode I have a very special guest, Saawan Logan, who shares the story most…
The Wellness in Hospitality Podcast109. Speak, Build, And Lead Like The Leader You’re Meant To Be
If you’ve ever walked out of a meeting thinking, “They just don’t get it…” This episode is for you. Because here’s the truth: You don’t need your GM to believe…
The Wellness in Hospitality Podcast108. A Behind-The-Scenes Look Inside The Wellness Asset Academy
Here’s how the top 1% of wellness leaders are being built. If you’ve ever thought: “I know I’m meant for more than just managing treatments and rotas.” “I want…
The Wellness in Hospitality Podcast107. The One Win Rule – What Every Wellness Director Needs to Prove First
Do you think you need to change everything to succeed in your new role? Think again. The truth is: wellness directors don’t fail because they’re not skilled…
The Wellness in Hospitality Podcast106. Leading From the Middle – The Hardest Job in Hospitality
Ever feel like you’re torn between two worlds at work—juggling guest satisfaction and business performance, team morale and P&L? If you’re a wellness leader in…
The Wellness in Hospitality Podcast105. You Need To Embody Wellness To Lead Wellness With Ram Chatterjee
You don’t need another theory on wellness. You need to hear from someone who’s living it. In this episode, I sit down with Ram Chatterjee, Country Wellness…
The Wellness in Hospitality Podcast104. You Don’t Have A Wellness Problem. You Have A Wellness Director Problem
Today’s a controversial one--- one that will ruffle feathers. So, here we go. You don’t have a wellness problem. You have a wellness director problem. And…
The Wellness in Hospitality Podcast103. “I Don’t Have Time, Sonal”
The Real Story Behind “I Don’t Have Time” It starts small. You cover one shift. Skip one team meeting. Handle one guest complaint yourself—because it’s just…
The Wellness in Hospitality Podcast102. Why It Feels Like You Have No Control Over Your Wellness Department
Have you ever walked into a finance or strategy meeting… …with something important to say— …and walked out without saying anything at all? You nod. You smile…
The Wellness in Hospitality Podcast101. “It’s My Company’s Job To Invest In My Training”
What if waiting for your company to invest in your training is the very thing holding you back? In today's episode, I'm tackling a controversial but important…
The Wellness in Hospitality Podcast100. “What’s The Point? They’ll Never Take Wellness Seriously.”
You’ve spent years building your wellness career. You know the value wellness brings to hotels. But every time you propose something new, it feels like you’re…
The Wellness in Hospitality Podcast99. “My GM and Owners Only Care About Profits”.
Be honest—have you ever thought this? “My GM doesn’t care about wellness.” “All they see is numbers.” “They say there’s no budget—every time.” You’re not…
The Wellness in Hospitality Podcast98. The “They don’t ‘get’ it” Syndrome
Ever feel like your GM, owner, or even guests just don’t get wellness? You’re not alone. Many wellness directors, practitioners, and boutique hotel owners…
The Wellness in Hospitality Podcast97. The “I Want To Be Like…” Syndrome
Ever caught yourself thinking, “I want my wellness concept to be like so and so?” You’re not alone. But what if I told you that blindly following someone…
The Wellness in Hospitality Podcast96. Why Your Wellness Offering Doesn’t Match Your Vision
Most boutique hotel owners and wellness leaders start with a clear vision for their wellness offering. ✔️ You’ve invested in expert consultants. ✔️ You’ve…
The Wellness in Hospitality Podcast95. Greenwashing or Game-Changer? The Real Impact of Plant-Based Wellness with Jimm Harrison
Are plant-based ingredients the future of wellness in hospitality? From skincare to scent design, plant-based formulations are transforming the wellness…
The Wellness in Hospitality Podcast94. Why Wellness Feels So Expensive And What You Can Do About It
“Wellness feels so expensive to do properly.” Sound familiar? In today’s episode I talk about the conundrum many boutique hotel owners face – the expense of…
The Wellness in Hospitality Podcast93. Who is the Wellness Asset Academy designed for
Is the Wellness Asset Academy the right fit for you? That’s what we’re diving into in today's session. Most wellness departments contribute less than 8% of…
The Wellness in Hospitality Podcast92. Why ‘No Budget’ Kills Hotel Wellness (And The 3 Steps To Revive It)
“I want to invest in wellness, but I have no budget for it.” Sound familiar? In today’s episode I talk about the hidden trap in the hotel wellness world: the…
The Wellness in Hospitality Podcast91. Why your wellness vision needs the right team
Ever wondered why some boutique hotels thrive with wellness while others struggle? The difference often isn’t the size of the budget—it’s the expertise behind…
The Wellness in Hospitality Podcast90. Why wellness feels so intangible and how to fix it
Why does wellness feel so intangible to both wellness leaders and boutique hotel owners? It's a disconnect I see happening more and more as our industry…
The Wellness in Hospitality Podcast89. Why wellness feels so hard to get right
Why does wellness feel so hard to get right? It’s not because you’re not trying, and it’s not because you don’t care. The truth is, wellness often feels stuck…
The Wellness in Hospitality Podcast88. Do you really need a wellness manager?
How do you know if hiring a wellness manager is the right move for your boutique hotel? It’s a question I get asked all the time. For some, it’s the key to…
The Wellness in Hospitality Podcast87. The Power of Gratitude with Brian Proctor
81% of employees say they’d work harder for a boss who shows gratitude. Let that sink in. What does gratitude have to do with wellness? Everything. Gratitude…
The Wellness in Hospitality Podcast86. How To Choose The Right Partner For Your Hotel’s Wellness Offering with Nick Irani
How do you know if a brand is the right partner for your wellness offering? Choosing the right product partner is one of the most important decisions you’ll…
The Wellness in Hospitality Podcast85. What does it cost to build a comprehensive wellness facility?
What does it actually cost to build a wellness facility in your hotel? This is a question I get asked a fair amount, so today, I’d like to dive into the…
The Wellness in Hospitality Podcast84. Tokenisation, Investment, and Legacy Projects in Wellness with Kevin Beutler
What if you could fund your wellness project without a bank loan or a big investor? Finding funds to build a wellness retreat is tough. Most boutique hotel…
The Wellness in Hospitality Podcast83. Are we selling time?
Are we selling time or solving problems? When I first started in this industry, I thought like everyone else—stack your high-yield treatments during peak…
The Wellness in Hospitality Podcast82. Who are you to do this? Mindset mastery with Jerome Hopkins
Have you ever heard that little voice saying, 'Who are you to be doing this?’ For so many of us—whether we're wellness directors or boutique hotel owners—this…
The Wellness in Hospitality Podcast81. Going from bad busy to good busy with Kate Sotsenko
Ever felt sandwiched between top management’s demands and your team’s needs? If you’re a wellness manager, you know what I mean. You’re constantly balancing…
The Wellness in Hospitality Podcast80. We aren't in the business of selling massages, facials and yoga sessions!
Have you ever found yourself focusing on creating wellness offerings—only to realise that the results aren’t what you expected? Maybe you’re a wellness…
The Wellness in Hospitality Podcast79. Enhancing Guest Experiences through Landscape Design with Scott LaMont
What role does landscape design play in elevating the wellness experience for hotel guests? It's a significant investment, yet landscaping often receives less…
The Wellness in Hospitality Podcast78. A look inside the Wellness Asset Academy
What exactly do you get inside the Wellness Asset Academy? You've heard me talk extensively about my ESSENCE framework, which is at the core of my signature…
The Wellness in Hospitality Podcast77. When to Fail Fast & Pivot vs Hang In & Iterate your Wellness Concept
Have you ever wondered when to throw in the towel on your wellness concept and when to keep tweaking it? Today, I’d like to talk about one of the biggest…
The Wellness in Hospitality Podcast76. 3 Wellness Service Myths Holding Your Team Back
What holds your team back from consistently delivering remarkable experiences? You’ve put in the time and effort to build a strong, stable team, training and…
The Wellness in Hospitality Podcast75. 4 Things You Must Avoid If Wellness Isn’t Going The Way You Hoped
How do you get your wellness concept back on track when it isn’t performing the way you hoped? Today we're diving deep into a challenge that many wellness…
The Wellness in Hospitality Podcast74. 3 Steps To Find The Right Team To Do Wellness The Way You Want To
How can you find the right team to do wellness your way? In today's session, we’re diving into the never-ending subject of talent shortage, specifically: how…
The Wellness in Hospitality Podcast73. How to Design Wellness Concepts That Can't Be Replicated
How can you design a wellness concept that no other hotel can replicate? As wellness leaders aim to craft something extraordinary. We want our approach to not…
The Wellness in Hospitality Podcast72. How to Monetise Wellness Services in Hotels
Can wellness services in hotels really be turned into profit, or are they just perks that guests take for granted? In today's episode, we’re tackling a big…
The Wellness in Hospitality Podcast71. Getting Your Wellness Concept Past The Start Line
Have you ever found yourself excitedly launching a wellness concept, only to watch it stall before even getting past the start line? Many of us have been…
The Wellness in Hospitality Podcast70. How to Master Creating Impactful Wellness Concepts - Part 3
How can you create a distinctive identity that makes your hotel unforgettable? Today’s episode is the last of a three-part guide on mastering the creation of…
The Wellness in Hospitality Podcast69. How to Master Creating Impactful Wellness Concepts - Part 2
What determines the impact and profitability of your wellness concept? Last week, we kicked off the first episode of a 3-part guide on creating impactful…
The Wellness in Hospitality Podcast68. How to Master Creating Impactful Wellness Concepts - Part 1
How can you create impactful wellness concepts? Today, I’d like to share the first episode of a 3-part guide on how you can master creating impactful wellness…
The Wellness in Hospitality Podcast67. Integrating Building Biology for Enhanced Guest Wellbeing with Valentina Cereda
"There are over 80,000 chemicals in our interior and architectural materials, most of which are not regulated. By focusing on organic, non-toxic materials, we…