103. “I Don’t Have Time, Sonal”

The Wellness in Hospitality Podcast · Apr 6, 2025 · 18m

The Real Story Behind “I Don’t Have Time”

It starts small.

You cover one shift.

Skip one team meeting.

Handle one guest complaint yourself—because it’s just quicker.

Before you know it?

You’re doing everything.

→ Running from treatment room to reception.

→ Coaching therapists during your lunch break.

→ Answering emails on your day off.

→ Still being told you’re not hitting budget

And somewhere along the way, you stopped leading.

You started managing survival.

But here’s the truth no one says out loud:

→ You built the chaos you’re drowning in.

Not because you’re not good at your job.

But…