Shows / The Resilient Retail Game Plan - retail insights, retail trends and best practices
The Resilient Retail Game Plan - retail insights, retail trends and best practices
Welcome to the Resilient Retail Game Plan - giving you retail insights, retail trends updates and best practices for any retailer, from Shopify stores to bricks and mortar units. I'm Catherine Erdly, veteran retail expert and consultant and also founder of The Resilient Retail Club. This is the podcast for anyone wanting to start, grow, or scale a profitable small medium or large product retail business. Aimed at independent retailers, e-commerce brands, indie sellers, online shops, independent…
Episodes
The Resilient Retail Game Plan - retail insights, retail trends and best practicesIndependent Retailers: How Will 2026 Budget Affect You
Around half of high street shops could soon pay no business rates at all. So why do so many of the retailers I speak to still feel let down by this Budget? Hi…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Christmas Window Displays: The 3-Colour Rule That Sells
Your shop window is your hardest-working unpaid employee. This Christmas, is it pulling its weight? Hi, I'm retail strategist and founder of Resilient Retail…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Stores: Do Online Brands Really Need Bricks and Mortar?
It's so easy to shop online. So why would anyone spend their precious time coming to see you in a shop? Hi, I'm retail strategist and founder of Resilient…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail (ecommerce) Websites: Do Bricks-and-Mortar Stores Really Need One?
Everyone says your shop needs a website. So why do nearly two-thirds of independent retailers make less than 10% of their revenue online? Hi, I'm retail…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesThe Shopping Forecast Podcast - 'Special Listen In' Episode
I just wanted to let you have a quick listen to my other podcast. Fashion brand consultant Elizabeth Stiles (host of The Fashion Brand Clinic) and I teamed up…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Opening Hours: How 8 Independent Shops Decide When to Open
What are the right opening hours for your shop, and what should you actually be using to make that decision? Hi, I'm retail strategist and founder of Resilient…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Christmas Forecast: What the Summer Numbers Really Tell Us
So how was the summer for retail in general, and more importantly, what does that tell us about what's ahead for Christmas? Hi, I'm retail strategist and…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Christmas Stock Planning: How Much Should You Actually Buy?
Before you place one more Christmas order, stop and ask a different question. Not "how much money have I got left to spend?" but "is my stock actually ready…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Christmas Promotions: 7 Ways to Drive Sales Without Discounting Everything
If your Christmas promotional strategy is "20% off everything", then you probably haven't got a Christmas promotional strategy. Hi, I'm retail strategist and…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Christmas Range: Stop Trying to Stock Everything
The biggest Christmas mistake I see is not ordering too little. It is trying to stock everything. Hi, I'm retail strategist and founder of Resilient Retail…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Christmas Cash Flow: Four Ways to Ease the Squeeze
Your sales aren't bad. So why does it suddenly feel like there is no money in the bank? Hi, I'm retail strategist and founder of Resilient Retail Club…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Christmas Strategy: Why August Decides December
The retailers who have a brilliant Christmas are not the ones working hardest in December. Hi, I'm retail strategist and founder of Resilient Retail Club…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Profit: Sales Down 23%, Profit Up 22%
One of my clients finished the month with sales down 23% on the year — and profit up 22% in that very same month. Hi, I'm retail strategist and founder of…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Sales Are Vanity. Retail Profit Is Sanity
A retailer I once worked with was selling children's clothes by the hundred. When we finally costed everything properly, she was making about 50 pence an item…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesGhost stores, fake shops and what they mean for real independent retailers
"It's with a heavy heart that we share this message with you." A little boutique closing its doors after years of love and care, one final sale, the owners off…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesThe Retail Stock Mistake Even Veteran Retailers Make
I’ve had retailers with 18 years in business tell me the same thing after just a few months working with us — and it isn’t what you’d expect. Hi, I’m retail…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesThe 4-Step Sales Strategy Every Independent Retailer Needs
Sales are quiet, and you've already decided it's your fault. It isn't. Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly. Every…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesDrowning in Data? The Only 3 Retail Numbers That Matter
Have you ever opened your Shopify dashboard looking for one answer and somehow ended up with ten new questions? Hi, I'm retail strategist and founder of…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesIndependent Retailer Trends 2026: Plan Christmas Now
The shoppers who start researching Christmas earliest are also the ones who spend the most — and most retailers are invisible during exactly that window. Hi…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Planning 2026: Why a Mid-Year Check-In Beats Starting Over in January
We're coming up fast on the halfway point of the year — and if that fills you with dread, don't panic. Here's the good news: a midyear review beats a New…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow AI Agents Are Changing Retail Stores (Retail Industry Trends 2026)
Right now, as you read this, an AI chatbot is running a real retail store in San Francisco — managing the product selection, deciding what to stock, and…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow retailers can build demand on TikTok
What would it mean for your retail business if — right now, at this very moment — three thousand creators were actively requesting samples to promote your…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Trends 2026: How Independent Retailers Should Use Generative AI
AI is everywhere in retail right now — but are you actually using it in a way that's helping your business grow, or could it quietly be working against you?…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Outlook 2026: Why 71% of Independent Retailers Are Growing - And How to Join Them
71% of independent retailers in the UK are growing or stable. And 9 in 10 shoppers say AI has made them MORE likely to trust your shop over an algorithm. Here…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Time Management: Stop Juggling Everything and Finally Get Ahead!
Do you ever feel like you're doing everything right, yet somehow still falling behind? If you run an independent retail business, you are not imagining things…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Stock Ordering: Two questions every product business must answer
"How much should I order?" sounds like one question. It's actually two — and most product business owners only ever answer one of them. (This episode features…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail insights around the "Invisible Ceiling": Why Your Shop Has Stalled
You’ve opened your shop. You’re selling. You have loyal customers. And yet something feels stuck... (this episode features a free download resource at…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Stock, Profit and Mindset: Three Pillars of a Resilient Retail Business
This episode contains a freebie download. Scroll down to find it. Believe it or not — today is episode 300 of the Resilient Retail Game Plan. Hi, I'm Catherine…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Bottleneck: How to stop being the go-to for every question in your business
This episode is sponsored by Intuit Mailchimp. Do your retail team ask you the same questions over and over? Has "what are we focusing on this week?" become…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Growth Through Data: Email & SMS Marketing Secrets with Intuit Mailchimp
If you're sending the same email to everyone on your list and wondering why it's not driving the sales you expected, this episode is for you. I'm Catherine…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesThe Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers
Your shop window isn't just a display — it's a salesperson working for you around the clock. I'm Catherine Erdly, and this is Resilient Retail Game Plan —…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail, The Lipstick Effect, and Why You Should Keep Selling
Have you ever looked at the news and wondered whether it's even appropriate to be selling your products right now? If you're an independent retailer or product…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesThe Power of Community: Why Every Retailer Needs Their People!
Nobody talks about how lonely it can be to run a small business. Your friends and family mean well — but they don't really get it. If you have a team, you feel…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Industry Trends - 2026. Retail is changing FAST!
Retail is moving fast — and it can feel like whiplash trying to keep up with every new trend, tool, and headline. But here's the thing: as a small or…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow to Build a Retail Community That Actually Buys From You
Most independent retailers have heard the advice to "build a community." Far fewer have been shown exactly how to do it — and even fewer have built one that…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow to stop feeling stuck in your own head in your retail business
Have you been feeling stuck in your own head in your retail business? Overthinking every decision, wondering if you're the only one finding it hard? There's a…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Sales Tracking: Are You Guessing Your Numbers, or Deciding?
Do you ever feel like you're drowning in data but still can't answer the simple question: is my business actually going in the right direction? Here's the…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow to Turn One-Time Buyers into Repeat Customers for Your Retail Business
Do you ever feel like you're constantly trying to convince people to buy? Like you're always explaining, justifying, or pushing a little harder than you'd…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Marketing Without A Plan = Noise! Here's How Retailers Get Consistent Sales
Feel like you're shouting into the void with your marketing? You're not alone—and it's not your fault. Social media wants you reactive, emotional, and…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow indie shops grow sales WITHOUT discounting!
Why Profit Matters More Than Sales in Indie Retail Sales growth is often treated as the goal in retail. But without profit, growth just creates more pressure…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesKnowing When Your Retail Business Is Ready To Expand
When Is the Right Time to Open a Second Shop? Opening another shop is often seen as the obvious next step in retail growth. But knowing when to do it, and…
The Resilient Retail Game Plan - retail insights, retail trends and best practices5 Common Issues Growing Retail Businesses Don't Expect
The 5 Problems Growing Retail Businesses Don’t Expect (But Almost Always Face) If your retail business looks successful on paper but feels far harder than it…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow to build a profitable online shop while ignoring 'best practices'
How Artichoke Built a Profitable Online Shop by Ignoring “Best Practice” If you’ve been told that online retail growth means more ads, more automation, and…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesWhy Retail Business Growth Starts to Feel Heavy at Six Figures!
Why Retail Business Growth Starts to Feel Heavy at Six Figures If your retail business is doing well on paper, but somehow feels heavier than it used to, this…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesMeta Ads Have Changed: What will actually work in 2026!
Meta Ads Have Changed – What Actually Works in 2026 If Meta ads feel like a wild goose chase lately, you’re not alone—and you’re not imagining things. With…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow Christmas 2025 Really Felt In Retail (and why that matters for 2026)
Ever wondered what Christmas really felt like at the sharp end of retail—and what it’s whispering about your 2026 playbook? This episode of "The Resilient…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesYour January Stock Clearance Strategy
January clearance doesn’t have to feel like a panic move, a brand compromise, or an admission of failure. This episode of "The Resilient Retail Game Plan" is…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Profit vs Turnover: When £3 Million Nearly Broke the Business
On paper, Anna Scaife's business Anna Lou of London looked unstoppable — multi–seven-figure turnover, dream stockists like Selfridges and Harvey Nichols…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesRetail Trends 2026: Four Shifts Retail Businesses Need To Prepare For
The shopfront of retail is about to change—will you be on the right side when the robots come knocking? Hi, I'm Catherine Erdly. This week on the Resilient…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesDead Stock to Cash Flow: Access Trapped Cash Tied Up in Inventory
Ever feel like your money’s gone missing—but you know you’ve already spent it? In this episode, I’m diving into one of the most common and costly problems I…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesChristmas Stock Management: How to shift slow sellers and avoid brown bananas
Christmas is close enough to smell the cinnamon, but I know for many indie retailers this is also the “please don’t let me be stuck with this stock in January”…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesWhat Shopify and Klaviyo Agree On: Christmas 2025 Spending
Christmas 2025 is shaping up to be a season of cautious confidence — and coziness. Hi, I'm Catherine Erdly. In this episode of The Resilient Retail Game Plan…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesGet more sales with less stock!
Ever wish a retail expert would walk into your stockroom, pull up your numbers, and just tell you exactly what to do? Hi, I'm Catherine Erdly. This week on the…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesThe Power of Planning Your Retail Sales Year: How Structure Creates Freedom (and Profit)
If you’re tired of winging it with your retail sales, this episode of The Resilient Retail Game Plan is your turning point. I'm Catherine Erdly, and in this…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesWhen Numbers Finally Tell the Truth - Retail Reality Check That Changed Everything for My Client
Resilient Retail Club member Petrina Reddy from "Saints at Sea" thought she was doing everything right — until the numbers told a different story. In this…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesOvercome 'feast or famine' in your product retail business!
Sound familiar? Ever felt your sales rhythm drop from celebration to silence overnight? Welcome to the Resilient Retail Game Plan podcast, where I, Catherine…
The Resilient Retail Game Plan - retail insights, retail trends and best practices3 mistakes that keep small product retail businesses stuck!
Ever wondered why your sales are stuck in first gear – and what you can actually do to shift them? I'm Catherine Erdly and this episode of the Resilient Retail…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesBlack Friday 2025: smart strategies for small product businesses to protect profit
Black Friday: Profit or Pitfall? The Retail Game Plan for Indie Brands Black Friday isn’t designed for indies, so why do so many small retail business owners…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesGet loyalty from your retail business customers
Loyalty in retail isn’t just about discounts anymore — it’s about creating experiences customers remember. In this episode, Catherine Erdly talks with Charlie…
The Resilient Retail Game Plan - retail insights, retail trends and best practicesHow to Manage Cash Flow During Seasonal Peaks in Retail
Teetering bank balance, shelves groaning with unsold stock, and a to-do list that rustles louder than tissue wrap? Lean in—this festive crunch is survival mode…