Shows / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
Lucas and Luna examine the operational backbone of modern business: how process design, people management, and profit optimization intersect in real companies. Each episode takes a specific case — a factory floor reorg at Toyota, a logistics overhaul at Maersk, a staffing pivot at a regional hospital network — and pulls the numbers, the decisions, and the trade-offs into clear view. Lucas brings the analyst's eye: flow charts, cycle times, throughput metrics. Luna pushes on the human side: how…
Episodes
The Operations Podcast with Fexingo: Process, People, and Profit in Modern BusinessHow a Coffee Chain Cut Energy Costs by 30 Percent with Smart Scheduling
Lucas and Luna dive into a real-world operations case: how a regional coffee chain with 147 stores saved $1.2 million a year by rethinking when and how they…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Hospital Reduced Opioid Waste by 80 Percent
Episode 111 of The Operations Podcast: Lucas and Luna examine how one mid-sized hospital system in Ohio used a combination of automated dispensing cabinets…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Danish Airline Cut Fuel Use by 12 Percent with Flight Operations
Lucas and Luna break down how a Danish regional airline—think short runways, frequent landings—used a combination of single-engine taxi, continuous descent…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Film Studio Cut Location Scouting Costs by 70 Percent
In this episode, Lucas and Luna examine how a major film studio used operations techniques to slash location scouting costs by 70 percent. They break down the…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Swedish Factory Cut Scrap Rate by 80 Percent with Statistical Process Control
Episode 108 dives into the story of SKF, the Swedish bearing manufacturer, which slashed its scrap rate by 80 percent across three factories by reviving and…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Brewery Cut Water Use by 60 Percent with Closed-Loop Operations
In this episode, Lucas and Luna explore how a mid-sized craft brewery in Portland slashed its water-to-beer ratio from 7:1 to under 3:1 in just 18 months. They…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Solar Farm Cut Panel Cleaning Costs by 70 Percent
Solar panels need cleaning — but when your farm spans thousands of acres, manual washing is slow, expensive, and water-intensive. This episode looks at how one…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Nvidia Redesigned Its Supply Chain for AI Dominance
In this episode, Lucas and Luna explore how Nvidia transformed its supply chain operations to handle explosive demand for AI chips. They break down the shift…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Food Manufacturer Cut Plastic Waste by 60 Percent
Episode 104 of The Operations Podcast dives into how a mid-sized food manufacturer cut plastic packaging waste by 60 percent in 18 months—without sacrificing…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Textile Mill Cut Water Usage by 70 Percent
Lucas and Luna explore how a denim mill in Bangladesh slashed water consumption by 70% — saving 1.5 billion liters per year — by re-engineering its dyeing…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Grocery Chain Cut Food Waste by 50 Percent
Episode 102 of The Operations Podcast digs into one of the most stubborn problems in retail: food waste. Lucas and Luna examine how a mid-sized UK grocery…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Bank Cut Check Fraud by 90 Percent with Machine Learning
Episode 101 of The Operations Podcast dives into one of the most expensive operational headaches in banking: check fraud. Lucas and Luna examine how a regional…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Toyota's Andon Cord Transformed Factory Quality
For episode 100 of The Operations Podcast, Lucas and Luna take on the most copied operations tool in manufacturing history: Toyota's andon cord. They…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Concrete Supplier Cut Logistics Costs by 20 Percent
Episode 99 of The Operations Podcast dives into a surprisingly overlooked operations challenge: heavy-materials logistics. Lucas and Luna examine how a…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Wind Turbine Manufacturer Cut Blade Repair Downtime by 70 Percent
In this episode, Lucas and Luna examine how a Danish wind turbine manufacturer used predictive maintenance and modular blade design to slash on-site repair…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Medical Device Maker Cut Sterilization Cycle Time by 50 Percent
Episode 97 of The Operations Podcast dives into how one medical device manufacturer slashed its sterilization cycle time in half — from 18 hours to 9 — without…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Japanese Distillery Cuts Water Usage by 75 Percent
Episode 96 of The Operations Podcast dives into the operational mastery behind Japanese whisky. Lucas and Luna examine how the Yamazaki distillery in Kyoto…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Machine Tool Builder Cut Lead Times by 80 Percent
Lucas and Luna dive into the operations transformation at Mazak, a Kentucky-based machine tool manufacturer that slashed its build-to-order lead times from 16…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Warehouse Cut Picking Errors by 90 Percent
When Ocado opened its first automated warehouse in 2018, picking errors on grocery orders were costing millions. This episode dives into the specific…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Chip Fab Cut Cycle Time by 50 Percent
Lucas and Luna dive into the operational overhaul at a leading semiconductor fabrication plant that slashed manufacturing cycle time in half while improving…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Hotel Chain Saved $2 Million With Overnight Renovations
In this episode of The Operations Podcast, Lucas and Luna explore how a major hotel chain slashed renovation costs by 40 percent by moving all work to…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Construction Firm Cut Project Overruns by 50 Percent
Episode 91 of The Operations Podcast digs into one of the most persistent problems in project-based industries: cost and schedule overruns. Lucas and Luna…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Hospital Cut Readmissions by 25 Percent with Operations
In this episode of The Operations Podcast, Lucas and Luna explore how a mid-sized hospital system in Ohio reduced patient readmission rates by 25 percent…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Container Port Cut Dwell Time by 40 Percent
Lucas and Luna examine how the Port of Rotterdam reduced container dwell time from an average of 5.2 days to 3.1 days over 18 months. They break down the…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Coffee Chain Cut Employee Turnover by 50 Percent
Employee turnover is one of the biggest operational drains in service industries. In this episode, Lucas and Luna examine how a regional coffee…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Data Center Cut Energy Use by 40 Percent
In this episode, Lucas and Luna explore how a mid-sized data center in Northern Virginia slashed its energy consumption by 40 percent using a combination of…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Steel Mill Cut Unplanned Downtime by 80 Percent
Lucas and Luna examine how a midsized steel mill in Indiana slashed unplanned equipment downtime by 80 percent over 18 months. They break down the specific…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How UPS Saved 100 Million Miles With One Operations Rule
Episode 85 of The Operations Podcast. Lucas and Luna unpack the single most counterintuitive operations decision at UPS: the 'no left turns' rule…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How One Airline Cut Turnaround Time by 30 Percent
Episode 84 of The Operations Podcast. Lucas and Luna examine how a major airline slashed aircraft turnaround time by 30 percent—from 45 minutes to 32…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a German Auto Plant Cut Rework by 90 Percent
Lucas and Luna dive into the operations story behind a German automotive plant that reduced rework costs by 90 percent over three years. The episode anchors on…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Domino's Pizza Cut Delivery Times to 30 Minutes
Lucas and Luna examine Domino's Pizza's operations overhaul that slashed average delivery times to 30 minutes while boosting quality and profit…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a 3PL Cut Same-Day Delivery Costs by 30 Percent
In this episode, Lucas and Luna dive into the operations behind same-day delivery — specifically how a mid-sized third-party logistics provider called…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Laundry Chain Cut Water Use by 70 Percent With Operations
This episode explores how a regional laundry and dry-cleaning chain with 120 locations cut its water consumption by 70 percent and its energy costs by 35…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Car Rental Company Cut Fleet Idle Time to 3 Percent
Lucas and Luna examine how a midsize car rental company slashed idle time across its fleet by rethinking its entire operational model. The company, FleetOne…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Grocery Chain Cut Waste by 40 Percent With Predictive Ordering
Episode 78 of The Operations Podcast with Fexingo dives into how a regional grocery chain slashed food waste by 40 percent using a predictive ordering system…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How One Hospital Pharmacy Cut Medication Errors by 75 Percent
Episode 77 of The Operations Podcast examines how Cincinnati's Mercy Health redesigned its hospital pharmacy workflow, slashing medication errors by 75…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How one factory cut lead times by 70 percent with Cellular Manufacturing
Episode 76 of The Operations Podcast dives into cellular manufacturing—a lean approach that rearranges factory floors into small self-contained work cells…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How an Airport Baggage System Lost 30000 Suitcases a Year and Fixed It
Lucas and Luna break down the operational disaster of baggage handling at major airports — specifically how one system was losing 30,000 bags annually before a…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Toyota's Kanban System Quietly Runs the World
Toyota's kanban system — the simple card-based pull system that revolutionized manufacturing — is now quietly running everything from hospital operating…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Amazon Prime Air Cut Delivery Costs by 25 Percent
In this episode, Lucas and Luna explore the operational overhaul behind Amazon Prime Air's drone delivery program. They examine how a shift from…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Small Bakery Cut Waste by 60 Percent With Lean Operations
In this episode, we explore how a small family-owned bakery in Portland, Oregon, applied lean manufacturing principles to cut food waste by 60 percent over six…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Small Factory Cut Lead Times by 70 Percent
In Episode 71 of The Operations Podcast, Lucas and Luna drill into a single powerful case: a 50-person precision machining shop in Ohio that slashed its lead…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Zara's Operations Model Broke the Fashion Calendar
In this episode, Lucas and Luna examine how Zara's parent company Inditex built a vertically integrated operations machine that compressed fashion's…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Hospital Cut Surgical Turnover Time by 50 Percent
Episode 69 of The Operations Podcast dives into the surprisingly high-stakes world of operating room turnover — the 30-45 minute scramble between surgeries…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How One Hospital Cut Surgical Wait Times by 50 Percent
Episode 68 of The Operations Podcast dives into a real-world operations overhaul at a major US hospital system that reduced patient wait times for elective…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Toyota’s Andon Cord Became the Most Copied Operations Tool in History
In episode 67 of The Operations Podcast, Lucas and Luna unpack the story behind Toyota’s andon cord—the pull-cord that lets any factory worker stop the…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How One Restaurant Chain Cut Kitchen Wait Times by 40 Percent
Episode 66 of The Operations Podcast dives into how Sweetgreen, the fast-casual salad chain, overhauled its kitchen operations to cut average ticket time from…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Swiss Watchmaker Cut Assembly Time by 60 Percent
Episode 65 of The Operations Podcast digs into how one mid-tier Swiss watchmaker transformed its assembly line using cellular manufacturing and just-in-time…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How One Small Factory Cut Lead Times by 70 Percent
Lucas and Luna dive into the story of a 50-person factory in Ohio that slashed its lead times from six weeks to just 10 days — without adding a single machine…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Direct-to-Consumer Brand Cut Returns by 30 Percent
Returns are a massive operations drain for e-commerce. In this episode, Lucas and Luna dive into how a mid-sized DTC apparel brand, Everlane, re-engineered its…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How the TSA Screens 2.5 Million People Daily Without Chaos
Airport security is one of the most complex operational challenges in the world: unpredictable demand, heterogeneous passenger behavior, and zero tolerance for…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Japanese Hotel Chain Cut Check-In to 15 Seconds
Episode 61 of The Operations Podcast with Fexingo examines how a mid-tier Japanese hotel chain, Sotetsu Fresa Inn, redesigned its front-desk operations to…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Small Bakery Cut Waste by 60 Percent With Lean Operations
Episode 60 of The Operations Podcast digs into a specific case study: a small artisan bakery in Portland that used lean manufacturing principles to cut…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How FedEx Built a Hub That Moves 1.5 Million Packages Every Night
Episode 59 of The Operations Podcast takes you inside the FedEx SuperHub in Memphis, Tennessee — the largest automated package-sorting facility in the world…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Small Brewery Cut Spoilage by 30 Percent with Lean Operations
Episode 58 of The Operations Podcast dives into how a modest craft brewery—Great Lakes Brewing Company—slashed ingredient spoilage by 30 percent and boosted…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Boeing Built the 787 Dreamliner Assembly Line
In this episode of The Operations Podcast, Lucas and Luna explore how Boeing transformed aircraft production with the 787 Dreamliner assembly line. They dive…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
Inside the DHL Hub That Moves 2 Million Packages a Day
This episode takes you inside DHL's Leipzig/Halle air hub, the largest express cargo facility in Europe, where 2 million packages are sorted every day…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How the US Army Transformed Global Supply Chains
In this episode of The Operations Podcast, Lucas and Luna dive into how the US Army revolutionized its supply chain operations through the Global Combat…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How LEGO Rebuilt Its Supply Chain After Nearly Collapsing
In the early 2000s, LEGO was losing $400 million a year. Its supply chain had become a tangled mess of thousands of unique parts, chaotic forecasting, and…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How NVIDIA Transformed Into an Operations Powerhouse
This episode of The Operations Podcast dives deep into NVIDIA's remarkable transformation from a GPU maker into a full-stack operations machine. Lucas and…