Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Laundry Chain Cut Water Use by 70 Percent With Operations
This episode explores how a regional laundry and dry-cleaning chain with 120 locations cut its water consumption by 70 percent and its energy costs by 35 percent through a combination of process redesign, sensor technology, and employee incentives. Lucas and Luna unpack the specific operational changes—from closed-loop water recycling systems to real-time monitoring dashboards—that turned a high-waste industry into a model of efficiency. They also discuss the economics of sustainability investments and why the chain's payback period was just 18 months. A concrete look at how operational…
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