Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Grocery Chain Cut Food Waste by 50 Percent
Episode 102 of The Operations Podcast digs into one of the most stubborn problems in retail: food waste. Lucas and Luna examine how a mid-sized UK grocery chain, FreshFlow, slashed its in-store spoilage by 50 percent in 18 months. They walk through the specific operations changes—dynamic markdown algorithms, staggered replenishment schedules, and a culture shift on 'ugly' produce—that turned a 4.8 percent waste rate into 2.4 percent. Along the way, they discuss what the rest of the industry can learn from a company that decided waste was an operations problem, not a cost of doing…
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