Shows / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
Lucas and Luna examine the operational backbone of modern business: how process design, people management, and profit optimization intersect in real companies. Each episode takes a specific case — a factory floor reorg at Toyota, a logistics overhaul at Maersk, a staffing pivot at a regional hospital network — and pulls the numbers, the decisions, and the trade-offs into clear view. Lucas brings the analyst's eye: flow charts, cycle times, throughput metrics. Luna pushes on the human side: how…
Episodes
The Operations Podcast with Fexingo: Process, People, and Profit in Modern BusinessHow Amazon Built a Last-Mile Operations Machine
In this episode, Lucas and Luna break down the operational genius behind Amazon's last-mile delivery network. They explore how Amazon went from relying on…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Porsche Built an Operations Machine for the Taycan
How did Porsche manufacture the Taycan, a fully electric luxury sports car, without disrupting its existing 911 and Panamera production lines? In this episode…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Domino's Reinvented Pizza Delivery Operations with Technology
In this episode of The Operations Podcast, Lucas and Luna dive into how Domino's transformed its delivery operations from a struggling pizza chain to a…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Zipline Built Drone Delivery Operations at National Scale
This episode of The Operations Podcast dives into how Zipline built the world's first national-scale drone delivery network. Lucas and Luna trace the…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Zara Reinvented Fast Fashion Operations with Data
In this episode of The Operations Podcast, Lucas and Luna dive into how Zara built an operations model that turned fast fashion into a data-driven supply chain…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Chipotle Fixed Its Burrito Bowl Operations
In episode 47 of The Operations Podcast, Lucas and Luna dive into how Chipotle rebuilt its restaurant operations after the 2015 E. coli crisis. They examine…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Toyota Tamed the Supply Chain Beast
Episode 46 of The Operations Podcast with Fexingo dives into how Toyota transformed its supply chain from a just-in-time liability into a resilient…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Small Coffee Shop Cut Wait Times by 40 Percent
In this episode of The Operations Podcast, Lucas and Luna examine how a single-location specialty coffee shop in Portland used queue theory and a simple…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How the US Navy Rebuilt Its Nuclear Submarine Supply Chain
In this episode of The Operations Podcast, Lucas and Luna dive into the US Navy's top-secret nuclear submarine supply chain, which has been quietly…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How UPS Built a Package Operations Empire
In this episode of The Operations Podcast, Lucas and Luna drill into the operational machine behind UPS — the world's largest package delivery company…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How McDonald's Turned Breakfast Into a 24-Hour Operations Machine
McDonald's all-day breakfast wasn't just a menu change — it was an operational revolution. In this episode, Lucas and Luna break down how the…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How IKEA Built an Operations Machine for Flat-Pack Furniture
In this episode, Lucas and Luna explore the operational genius behind IKEA's flat-pack furniture model. Starting with the story of the 'Lövet'…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Airbus Reengineered Wing Production for the A350
Lucas and Luna dig into the operations story behind the Airbus A350 wing. Most aircraft wings are built in one piece, but Airbus made a radical bet: split the…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How ASML Built the Chipmaking Operations That Power AI
In this episode, Lucas and Luna explore the extraordinary operations behind ASML, the Dutch company that monopolises the extreme ultraviolet lithography…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Costco Built an Operations Machine on Low Margins
This episode of The Operations Podcast with Fexingo explores how Costco Wholesale defies retail convention by thriving on ultra-low margins. Lucas and Luna…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How SpaceX Revolutionized Rocket Manufacturing Operations
SpaceX didn't just build reusable rockets; it fundamentally rethought how rockets are manufactured. This episode dives into the specific operational…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How OpenTable Digitized Restaurant Reservations
In this episode, Lucas and Luna explore how OpenTable transformed restaurant operations by digitizing reservations. They trace the company's journey from…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Maersk Reinvented Global Shipping Operations
In this episode, Lucas and Luna examine how Maersk, the world's largest container shipping company, transformed its operations after the 2021 Suez Canal…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Rolls-Royce Trades Jet Engines Like a Hedge Fund
Rolls-Royce doesn't just build jet engines — it operates them. In this episode, Lucas and Luna break down how the British manufacturer flipped its…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How One Ukrainian Drone Startup Built Battlefield Operations in 72 Hours
Lucas and Luna unpack the operational story behind Dronar, a Ukrainian drone startup that went from a three-person team to a wartime manufacturer producing…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Li-Cycle Solved the Battery Recycling Operations Puzzle
Lucas and Luna dive into the operational challenge of battery recycling, using Li-Cycle as the central case study. They explore how the company's…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How LEGO Turned a Near-Bankruptcy Into an Operations Revival
In the early 2000s, LEGO was bleeding cash — expanding into theme parks, clothing, and jewelry had pushed the company to the brink. By 2004, it was $800…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Nvidia Turned a Failing Chip into an Operations Playbook
In the early 2000s, Nvidia's GeForce FX 5800 ran so hot it nearly destroyed the product line. But the failure forced the company to overhaul its entire…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Haier Turned Its Factory Floor Into a Startup Incubator
Episode 29 of The Operations Podcast explores Haier's radical 'Rendanheyi' model, which broke a 70,000-person appliance maker into thousands of…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Starbucks Built a Bean-to-Cup Operations Empire
In this episode of The Operations Podcast, Lucas and Luna explore how Starbucks built one of the most vertically integrated supply chains in food retail. They…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Zipline Built a Drone Logistics Operation That Saves Lives
In this episode of The Operations Podcast, Lucas and Luna examine how Zipline engineered a drone delivery network that operates at scale in Rwanda and Ghana…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Patagonia Balances Growth and Environmental Operations
In this episode of The Operations Podcast, Lucas and Luna examine how Patagonia has built an operations model that balances growth with environmental…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Toyota Turned the Prius Into a Production Breakthrough
Lucas and Luna dive into the operational story behind the Toyota Prius — not the hybrid technology, but how Toyota rebuilt its entire supply chain and…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Zara's Just-in-Time Operations Beat Fast Fashion
In this episode of The Operations Podcast, Lucas and Luna dive into Zara's legendary just-in-time supply chain. They unpack how the Spanish…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Nintendo Turned Production Constraints Into Creative Wins
In this episode of The Operations Podcast, Lucas and Luna explore how Nintendo's hardware supply chain strategy actually fuels its creative advantage…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Domino's Pizza Engineered a Supply Chain Turnaround
In this episode of The Operations Podcast, Lucas and Luna dive into Domino's Pizza's remarkable operational overhaul from 2009 to 2016. They break…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How FedEx Built Overnight Delivery From Scratch
In 1973, FedEx launched with 14 small planes and delivered only 6 packages on its first night. Lucas and Luna trace the operational decisions that turned a…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Pixar Turned a Failed Movie Into an Operations Blueprint
In 1995, Toy Story made Pixar a household name. But five years earlier, the studio nearly collapsed. When Disney backed out of a deal and Pixar's first…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How IKEA Turned Flat Packs Into a Global Operations Machine
IKEA's flat-pack furniture is a design icon, but the operational system behind it is even more impressive. In this episode, Lucas and Luna break down how…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Netflix Redefined Content Operations With Data
Netflix isn't just a streaming service — it's an operations machine. Lucas and Luna break down how Netflix uses data to decide which shows to…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Trader Joe's Keeps Prices Low With Operational Efficiency
Trader Joe's sells two-thirds organic groceries at prices that beat Walmart on staples like milk, eggs, and bananas. How? This episode digs into the…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How McLaren Uses F1 Pit Stop Principles in Manufacturing
McLaren doesn't just build supercars — it runs one of the most efficient factories in the world using Formula 1 pit-stop discipline. In this episode…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How TSMC Became the World's Indispensable Chip Factory
Lucas and Luna dig into the operational engine behind TSMC — the Taiwanese semiconductor manufacturer that makes chips for Apple, NVIDIA, AMD, and nearly every…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How SpaceX Flipped Rocket Manufacturing Operations
Lucas and Luna explore how SpaceX transformed rocket manufacturing by vertically integrating production, rethinking the factory layout, and treating each…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Maersk Rebuilt Global Shipping Operations After the Canal Crisis
In this episode of The Operations Podcast, Lucas and Luna dive into how Maersk, the world's largest container shipping company, overhauled its operational…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Nubank Made Banking Operations Lean
In episode 12 of The Operations Podcast, Lucas and Luna examine how Nubank—Latin America's largest digital bank—built a lean operating model from scratch…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Dollar Shave Club Disrupted Razor Operations
In 2011, Dollar Shave Club launched with a viral video and a simple premise: razors should not cost a fortune. But behind the irreverent marketing lay a quiet…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Boeing’s 787 Dreamliner Broke Its Own Supply Chain
In 2007, Boeing launched the 787 Dreamliner with a radical plan: outsource 70 percent of the aircraft to global partners and assemble the rest in Everett. The…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Puma Streamlined Its Global Supply Chain
In this episode of The Operations Podcast, Lucas and Luna dive into how Puma overhauled its global supply chain after a 2018 inventory crisis. The German…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How GE Used the GE90 to Reinvent Jet Engine Operations
In 1995, General Electric launched the GE90 jet engine, a massive gamble that required rebuilding supply chains, testing facilities, and maintenance operations…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Stripe Standardized Online Payments Operations
In this episode of The Operations Podcast, Lucas and Luna dive into Stripe's operating model—how the company turned the messy, fragmented world of online…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How John Deere's Self-Repair Battle Reshaped Farming Operations
In this episode of The Operations Podcast, Lucas and Luna explore how John Deere's controversial decision to restrict farmers from repairing their own…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How UPS Used ORION to Save 100 Million Miles
In this episode of The Operations Podcast, Lucas and Luna unpack the story behind UPS's ORION system — the routing algorithm that saved the company over…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How McKesson Mastered Pharmaceutical Distribution
In this episode, Lucas and Luna dive into the operational genius behind McKesson—one of the world's largest pharmaceutical distributors. They explore how…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
The Zara Supply Chain Speed Secret
In this episode of The Operations Podcast, Lucas and Luna examine how Zara's supply chain achieves turnaround times of just two weeks from design to store…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
Toyota's Andon Cord How One Factory Principle Became a Management Obsession
Lucas and Luna dig into the Andon cord — Toyota's famous production-line mechanism that lets any worker stop the assembly line. They trace how a 1950s…
- The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
The Leica Turnaround How a Camera Maker Defied Digital Disruption
In the premiere episode of The Operations Podcast, Lucas and Luna dive into one of the most surprising operational comebacks in recent business history: Leica…