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How UPS Built a Package Operations Empire
In this episode of The Operations Podcast, Lucas and Luna drill into the operational machine behind UPS — the world's largest package delivery company. They break down how UPS turned brown trucks and sorting hubs into a precision logistics network that moves 25 million packages a day. Lucas explains the hidden economics of the UPS hub-and-spoke system, the role of the ORION routing algorithm that saves 100 million miles of driving annually, and why the company's culture of industrial engineering is its real moat. Luna challenges the assumption that UPS's union workforce is a…
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