Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How McDonald's Turned Breakfast Into a 24-Hour Operations Machine
McDonald's all-day breakfast wasn't just a menu change — it was an operational revolution. In this episode, Lucas and Luna break down how the fast-food giant reconfigured its kitchens, supply chains, and staffing to serve Egg McMuffins at 9 PM. They look at the specific bottleneck: griddle capacity, and how shifting from a morning-only to a continuous breakfast system required rethinking every station in the store. With data from early test markets in San Diego and Pittsburgh, they show how the company solved the 'griddle wars' between eggs and burger patties, and why the…
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