Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Maersk Reinvented Global Shipping Operations
In this episode, Lucas and Luna examine how Maersk, the world's largest container shipping company, transformed its operations after the 2021 Suez Canal blockage. They break down the specific operational changes Maersk made: integrating digital twin technology across its fleet, restructuring its port terminal network, and shifting from a volume-at-all-costs model to a reliability-first strategy. Lucas shares the surprising statistic that Maersk's on-time delivery rate improved from 65% in 2021 to over 95% by early 2026, and how that shift affected customer contracts, fuel costs, and…
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