Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How a Container Port Cut Dwell Time by 40 Percent
Lucas and Luna examine how the Port of Rotterdam reduced container dwell time from an average of 5.2 days to 3.1 days over 18 months. They break down the specific operational changes: a redesigned truck appointment system, real-time yard mapping, and a controversial fee on containers left beyond 72 hours. The episode walks through the data — how each lever contributed to the 40 percent cut — and discusses why other ports have struggled to replicate the results. Lucas explains the queuing theory principle behind the appointment slot auction, and Luna questions whether the model works for ports…
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