Shows / The AI Adoption Podcast
The AI Adoption Podcast
The AI Adoption Podcast where cutting-edge artificial intelligence meets real-world relevance. The show offers an accessible, approachable take on some of the most complex topics in AI, making the effects of AI understandable and engaging for everyone, from curious beginners to tech-savvy professionals and business leaders. Each episode features in-depth conversations with leading AI policy makers, researchers, innovators, regulators, ethicists, and thought leaders. You will hear diverse…
Episodes
The AI Adoption PodcastAI tokens feel like monopoly money, but the bills are real
Tokens are a form of money that few employees or AI users understand. Leaders can budget for a salary with confidence. They cannot forecast an AI agent's token…
The AI Adoption PodcastLeaders Who Do Not Value Data Slow AI Adoption
Leadership teams can explain how they make money, but not their data. Ask about data architecture, and the reply my guest voices from the boardroom is a…
The AI Adoption PodcastGeopolitics Makes AI Access to GIS Data a Board Priority
Opening a hydrant map, as an example of vital infrastructure, to AI speeds up repairs and widens access. The data that tells a crew to fix the hydrant near the…
The AI Adoption PodcastAI Agents Overlaid On Fragmented Processes Create Digital Clutter, Not Value
This is Part Two of a two-part conversation, and it moves from the global picture to adoption inside the organisation. Ericson Chan, Group Chief Information…
The AI Adoption PodcastZurich Insurance Is Building One AI Strategy Across Rival Regions (Part 1)
Three regions are building AI for three different reasons. The US pushes frontier models towards AGI, China embeds applied AI into manufacturing and logistics…
The AI Adoption Podcast43 Police Forces, One AI Mission and Little Power to Mandate
The Home Secretary has charged PoliceAI with making policing in England and Wales "the most AI enabled police force in the world", yet each force keeps its own…
The AI Adoption PodcastLink Strategic AI Governance to Everyday Customer Trust
NatWest holds every AI system to Europe's standard, wherever it runs. One rulebook across the UK, the EU and North America, chosen because governing to several…
The AI Adoption PodcastOrganisation Spaghettification is the Barrier to Enterprise AI Adoption
Enterprise AI is not working at the speed the market promised. The reason is not the models. It is the complexity that decades of growth leave inside any…
The AI Adoption PodcastRethinking, Reimagining is The AI Leadership Test
Many organisations begin with what AI technology can do. Vilas Dhar, President of the Patrick J. McGovern Foundation, argues that is the wrong place to start…
The AI Adoption PodcastAI Advisers in the Workplace Will Reshape Culture, Ready or Not
Human in the loop and AI in the loop have become the reflex phrases of enterprise AI. Kerri O'Neill argues that both frame the relationship wrongly, and that…
The AI Adoption PodcastPublic sector AI faces a choice between innovation and cuts
Higher productivity can come from creating more value or consuming fewer resources. For public sector leaders adopting AI, that distinction matters. Ash…
The AI Adoption PodcastAI Tools Drive New Crimes and Social Behaviours, and Policing Is Behind
Criminals and members of the public are learning and using AI faster than the police can respond. In the parts of policing that handle domestic abuse…
The AI Adoption PodcastEvery professional is an AI manager, whatever their job title
Stillpoint employs only senior experts and hands the rest to agents. There are no junior staff. The productivity this promises still meets a limit set by human…
The AI Adoption PodcastMiddle Management Has No Place in the Agentic AI Economy
Ten years in the same sales role now predicts AI resistance. Leo Rogers has seen the pattern often enough to name the mechanism: representatives who hit their…
The AI Adoption PodcastSovereignty, Trust and Context Are Not Three Separate AI Problems
Sovereignty, trust and context are often addressed separately, yet there is an underlying interplay between them. Send the same prompt to the same large…
The AI Adoption PodcastAI's Proven, Its Value Isn't
Cost cutting in customer service ended in 30% pay rises. The organisations that put AI agents live in spring 2025 were, by the autumn, paying 30% above market…
The AI Adoption PodcastDeflection Is The Ugly Word Quietly Wrecking Your Customer Service
Done well, AI in customer service needs more people, not fewer. That runs against the entire case being made for it. Matt Price has built a company on exactly…
The AI Adoption PodcastAI With Humans in the Loop Gets Leadership Exactly Backwards
Every technologist repeats the same phrase: AI with humans in the loop. André Lacroix inverts it. The future, he argues, is purpose-based, people-centric…
The AI Adoption PodcastAI Is Underachieving Benefits and Organisations Keep Spending Anyway
Large organisations are achieving limited benefits from AI projects. Yet, their appetite to invest more is undiminished. Rob Lunn, Product Manager at Fnality…
The AI Adoption PodcastIntelligence Is the Third Utility. Taiwan Proves It.
Taiwan makes 95% of the world's AI servers. The rest of the world runs on what Taiwan builds. Sega Cheng, Co-Founder and Chairman of iKala, argues that…
The AI Adoption PodcastBank of America's AI Results Are In. The Human Override Stays
AI tools at Bank of America are already delivering around 20% productivity improvements in coding. That figure is live, not projected and from the executive…
The AI Adoption PodcastThe Future With AI
Hallucination in AI is not always a failure to be fixed. For some organisations it is a design choice. That observation, made on stage at Brunel University of…
The AI Adoption PodcastDeath by a Thousand AI Licences and other lessons from Season 2
Two seasons in, many lessons to learn. Season 3 information at the end of this post. Every organisation investing in AI is focused on the Tech Stack…
The AI Adoption PodcastYour AI Use Cases and Proofs of Concept Are Not Evidence of Progress
Most banks now have impressive-looking AI. Very few have AI that genuinely transforms their customers experience. The gap between a polished interface and a…
The AI Adoption PodcastAgentic AI Will Always Need Constant Re-Engineering: The Future of Business Transformation
AI systems today cannot learn from a single conversation. Turn one off, wipe its context, and it will remember nothing. Every interaction has to start again…
The AI Adoption PodcastDemocracy, Bias, and the Case for Ethical AI: Data has history
Organisations selling AI-powered election-winning services are operating openly. Deep fakes can place words in the mouths of public figures before any rebuttal…
The AI Adoption PodcastThe Companies That Invented The AI Race May Not survive It
The companies driving the AI revolution are spending more on infrastructure this year than they earned last year. The contracts that justify those investments…
The AI Adoption PodcastYour company's AI training programme is probably a waste of money
The gap between AI capability and workforce readiness is widening. Billions are flowing into AI models and data centres, yet the people expected to use these…
The AI Adoption PodcastHollywood Is Crumbling. The Question Is Who Pivots Fast Enough
Hollywood is not being disrupted quietly. A 12-year-old with a laptop has the potential to produce a film that rivals studio budgets. The traditional linear…
The AI Adoption PodcastAI Without Transformation is a Waste of Investment
In this episode, I speak with Eric Tyree, Head of Data and AI at Virgin Media O2, about a reality many organisations are still avoiding. AI adoption does not…
The AI Adoption PodcastA Reality Check on AI Diffusion
In this episode, I speak with Janusz Marecki, AI Partner at Ahrens, and the conversation cuts through the optimism that often surrounds AI. Janusz sets out a…
The AI Adoption PodcastAre Organisations Sleepwalking Into an AI Governance Gap?
In this episode of The AI Adoption Podcast, I speak with Sahar Danesh from the British Standards Institution about the role that standards play in the adoption…
The AI Adoption PodcastAI in Recruitment: Friend or Foe?
This is for anyone recruiting or looking for a job or a new role. In this episode of The AI Adoption Podcast, I speak with Annabel Ashley from Indeed about AI…
The AI Adoption PodcastChelsea Chamberlin on whether AI Adoption is Being Driven by Fear or Strategy?
In this episode of the AI Adoption Podcast, I speak with Chelsea Chamberlain, Chief Technology Officer at Roc Technologies, about to get an in-depth…
The AI Adoption PodcastAI “of the People” or AI Oligopoly? Governments Face a Sovereignty Reckoning
AI “of the people, by the people, for the people”. I’ve taken the words from the closing lines of Lincoln’s Gettysburg Address to describe my discussion with…
The AI Adoption PodcastLondon’s Opportunity To Lead In Responsible and Trusted AI
AI adoption in financial and professional services is being sold as a technology story. Olivia Larkin makes the case that it is really a workforce…
The AI Adoption PodcastTrust, Explainability, and Human Oversight in AI Defence and Security Systems
In this episode of The AI Adoption Podcast, I speak with Sumeet Bhatia from Cisco about the changing role of AI in defence and security. The discussion stays…
- The AI Adoption Podcast
Five Million People Still Use Cash. Digital Payments Are Moving On Without Them
Cash transactions are disappearing fast in the UK, but five million people still rely on cash payments. That tension sits at the heart of this episode. In my…
The AI Adoption PodcastAI companies are judged against extreme growth, not just peers
In this episode of The AI Adoption Podcast, I speak with Sydney MacGregor from HSBC Innovation Banking about a critically important aspect of AI adoption…
The AI Adoption PodcastBoard-level AI Strategy and Adoption at Scale by Kingfisher’s Chris Blatchford
This episode with Chris Blatchford, CTO at Kingfisher, quickly became a conversation about leadership mindset and AI technology. Kingfisher is best known…
The AI Adoption PodcastLinkedIn’s Jonathon Palmer on Creativity, Confidence and Careers in AI Shaped Workplaces
Jonathon Palmer from LinkedIn and I spoke about creativity emerging as a serious competitive advantage in AI-driven business. Jonathon made a striking point…
The AI Adoption PodcastBest Wishes for the Season and 2026
As 2025 ends, thanks to everyone who joined The AI Adoption Podcast. A recurring message is: AI adoption isn't a technology issue alone; it is a strategic…
The AI Adoption PodcastHuman/AI Trade-offs Shaping AI Adoption
AI adoption often looks rational on paper while feeling human in practice. That insight sat at the centre of my conversation with Ian Smith from Baseline, and…
The AI Adoption PodcastMind the AI Strategy Gap: Ethics and Agentic Workflows
In this episode I speak with Paul O’Sullivan, SVP of Solution Engineering for the UKI and Chief Technology Officer for the UK, from Salesforce. Paul traces 75…
The AI Adoption PodcastLearning, Not Technology, Will Decide Who Loses Jobs to AI
In this episode of The AI Adoption Podcast, I speak with Heather Black, CEO of Supermums. Heather created Supermums after realising that a flexible, well-paid…
The AI Adoption PodcastIs Legacy Leadership Holding Back AI Adoption?
In this episode of The AI Adoption Podcast, I speak with Neha Kabra from McKinsey about how AI is reshaping leadership, customer service, employees’ roles and…
The AI Adoption PodcastToday’s AI is like a ZX81, yet the market thinks it is fully mature, insights from Andrew McNally
I recorded this episode with Andrew McNally, who has spent 35 years working across fund management, investment banking and advising family offices. Andrew has…
The AI Adoption PodcastMarco Forgione on AI Reshaping the Future of International Trade
In this episode of the AI Adoption Podcast, I interviewed Marco Forgione, Director General of the Chartered Institute of Export & International Trade. Marco’s…
The AI Adoption PodcastKate Jones on Shaping the UK’s Digital Regulatory Environment
In this episode of The AI Adoption Podcast, I speak with Kate Jones, CEO of the Digital Regulation Cooperation Forum (DRCF), which brings together four…
The AI Adoption PodcastAI Meets Blockchain: Dawn of the Agentic Economy
🎧 In this episode of The AI Adoption Podcast, I speak with Yves Bollinger, General Manager at Plan.Net Studios, part of the Serviceplan Group. We explore the…
The AI Adoption PodcastHuman + AI: Faith’s Alex Dalman on Creativity in Advertising and Marketing
In this episode of the AI Adoption Podcast, Alex Dalman from VCCP’s Faith and I discuss the transformative role of combining human ingenuity with AI in the…
The AI Adoption PodcastAI Won’t Replace Humans; Humans Will Replace Humans Who Don’t Use It, a conversation with Jenna Shanks
In this episode of the AI Adoption Podcast, Jenna Shanks from NICE and I talk about the transformative impact of AI on customer experience and operational…
The AI Adoption PodcastAI and the Future of SMEs with Baroness Martha Lane Fox
AI adoption isn’t just for big companies. For the millions of small and medium-sized enterprises (SMEs) in the UK, AI could be a lifeline or a threat. In this…
The AI Adoption PodcastThe AA on AI: Is this 120-Year-Old Brand Evolving into a Tech Company?
In this episode of the AI Adoption Podcast, I am delighted to speak with Raghava Krishna, Technology Director for Digital and AI at the AA. This conversation…
The AI Adoption PodcastAI Adoption and Trust: Insights from Cisco’s Matt Houlihan
In this episode of The AI Adoption Podcast, I had the pleasure of speaking with Matt Houlihan, Senior Director of Government Affairs, Cisco Europe. Matt brings…
The AI Adoption PodcastIs the UK Ready to Move From AI Pilots to Real Adoption?
Sue Daley OBE, Director of Technology and Innovation at Tech UK is my guest for this episode of The AI Adoption Podcast. We discuss the current state of the UK…
The AI Adoption PodcastDisruptive AI: Sean Betts on Agentic AI and Synthetic Data
In this episode of the AI Adoption Podcast, Sean Betts, Chief AI and Innovation Officer at Omnicom Media Group, and I discuss the transformative impact of…
The AI Adoption PodcastFrom GenAI to Agents and Beyond: Practical Insights with Dr Nikolay Burlutskiy (Mars, ex AstraZeneca)
Join me, Professor Ashley Braganza, and AI expert Dr Nikolay Burlutskiy as we explore the rise of AI agents, the power of synthetic data and what organisations…
The AI Adoption PodcastIs Emotional Intelligence Your Leadership Edge in an AI-Driven Workplace? With Maggie Sarfo
When machines are learning, evolving, making and enacting decisions on their own, what should you do? In this episode of The AI Adoption Podcast, I speak with…
The AI Adoption PodcastAI, Change and the UK Advantage with Lord Kulveer Ranger
💡 In this wide-ranging conversation, Lord Kulveer Ranger draws on decades of experience across technology, transport, and policy to unpack how AI must be…