Latest / The AI Adoption Podcast
Mind the AI Strategy Gap: Ethics and Agentic Workflows
In this episode I speak with Paul O’Sullivan, SVP of Solution Engineering for the UKI and Chief Technology Officer for the UK, from Salesforce. Paul traces 75 years of AI development, from early machine intelligence ideas to the breakthroughs that brought us to today’s agentic AI era. Paul explains the shift from traditional workflows to digital workers operating alongside people. AI-enabled reasoning, automation and data-driven decisions now open space for employees to focus on meaningful tasks rather than repetitive activity.
Paul outlines the elements senior managers must consider when…
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