Latest / The AI Adoption Podcast
The AA on AI: Is this 120-Year-Old Brand Evolving into a Tech Company?
In this episode of the AI Adoption Podcast, I am delighted to speak with Raghava Krishna, Technology Director for Digital and AI at the AA. This conversation brings together two key themes: the promise of AI in services organisations and the practical challenges of AI adoption in a complex, distributed organisation. The AA is one of the UK’s most trusted brands and integrity is critically important when implementing digital transformation and artificial intelligence. He highlights the importance of leveraging historical data to implement customer-centric AI solutions. Raghava explains how the…
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