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Human/AI Trade-offs Shaping AI Adoption
AI adoption often looks rational on paper while feeling human in practice. That insight sat at the centre of my conversation with Ian Smith from Baseline, and it informed the tone of our discussion.
Ian spoke about reaching a point in his career where technology no longer carried the whole story. Lived experience moved to the forefront. People bring anticipation, uncertainty, curiosity and concern to AI programmes. These emotions shape AI adoption as much as any technical roadmap.
Efficiency continues to matter, yet it arrives with consequences. Organisations gain speed and clarity, yet roles…
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