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AI With Humans in the Loop Gets Leadership Exactly Backwards

Every technologist repeats the same phrase: AI with humans in the loop. André Lacroix inverts it. The future, he argues, is purpose-based, people-centric leadership with AI in the loop, and the difference is not semantic.

André Lacroix, Chief Executive of Intertek Group plc, makes the case that emotional intelligence, not technology, will decide which organisations win the AI decade.

His reasoning starts from an uncomfortable number. Gallup's latest survey shows 80% of the global workforce is not engaged or not actively engaged, which André frames as three billion people arriving at work…

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