Shows / Stories from the River
Stories from the River
Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be. We'll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life's best memories every day.
Episodes
Stories from the RiverRecognizing the Hard Work Behind Great Customer Service
Watch on YouTube: https://youtu.be/WQXmqp5lV50 In this spotlight from episode 382 of Stories from the River, Wes Dudley and Alicia Thompson reflect on what…
Stories from the RiverThe People Behind Award-Winning Customer Service | Stories from the River #382
Watch on YouTube: https://youtu.be/UXtnH-DZtjo What does it take to deliver exceptional customer service year after year? In this episode of Stories from the…
Stories from the RiverThe Power of a Team That Takes Ownership
Watch on YouTube: https://youtu.be/l24uQkHwqmo In this spotlight from episode 380 of Stories from the River, Charlie Malouf and Robert Hilts discuss Asheville…
Stories from the RiverWhy Great Leaders Ask Better Questions
Watch on YouTube: https://youtu.be/qRKWm05nmnY In this spotlight from episode 380 of Stories from the River, Charlie Malouf and Robert Hilts explore how…
Stories from the RiverBuilding Teams and Breaking Records | Stories from the River #381
Watch on YouTube: https://youtu.be/ImfLi_4vVVM A passion for retail, an entrepreneurial mindset, and a commitment to developing people have shaped Robert…
Stories from the RiverThe Lessons of Launching in Maine
Watch on YouTube: https://youtu.be/pPfhozpc-pI In this spotlight of episode 380 Stories from the River, Charlie Malouf and James Interrante reflect on the…
Stories from the RiverThe Mindset Behind The Maine Event
Watch on YouTube: https://youtu.be/wAf-PXFcBkk In this spotlight from episode 380 of Stories from the River, Charlie Malouf and James Interrante explore the…
Stories from the RiverHow Ashley Furniture Returned to Maine | Stories from the River #380
Watch on YouTube: https://youtu.be/fT79qzvBKD8 Building a new store from the ground up takes entrepreneurial spirit, a strong team, and a commitment to people…
Stories from the RiverWhat It Takes to Open a New Store
Watch on YouTube: In this spotlight of episode 379 of Stories from the River, Charlie Malouf and Manny Rodrigues take a behind-the-scenes look at everything…
Stories from the RiverInside the Decision to Open Ashley's First Store in Orangeburg
Watch on YouTube: https://youtu.be/Fd68FFWoI1Q In this spotlight of episode 379 of Stories from the River, Charlie Malouf and Manny Rodrigues explore the…
Stories from the RiverBroad River Retail Expands to Orangeburg: Announcing Our 40th Ashley Store | Stories from the River #379
Watch on YouTube: https://youtu.be/EFV7ScuF0IQ A milestone 40th store opening marks another exciting chapter in Broad River Retail's continued growth. In this…
Stories from the RiverListening Before Recommending
Watch the full episode: https://youtu.be/jDvPgvcoGJ4 In this spotlight of episode 378 of Stories from the River, Charlie Malouf and Kensley Phillips explore…
Stories from the RiverCreative Strategies to Keep Retail Teams Positive
Watch the full episode: https://youtu.be/jDvPgvcoGJ4 In this spotlight of episode 378 of Stories from the River, Charlie Malouf and Kensley Phillips discuss…
Stories from the RiverBuilding Leaders and Record Sales | Stories from the River #378
Watch on YouTube: https://youtu.be/jDvPgvcoGJ4 An unconventional career path, a passion for people, and a commitment to leadership have shaped Kensley…
Stories from the RiverHow Positive Culture Drives Retention and Success
Watch on YouTube: https://youtu.be/FktkAwj6jkc In this spotlight from episode 377 of Stories from the River, Charlie Malouf and Kellie Jones explore the…
Stories from the RiverTools for Successful Leadership
Watch on YouTube: https://youtu.be/hRwcLZdnYjo In this spotlight from episode 377 of Stories from the River, Charlie Malouf and Kellie Jones explore the…
Stories from the RiverGrowing Leaders from Within | Stories from the River #377
Watch on YouTube: https://youtu.be/jv5IpBfv3SU A decade of growth, leadership, and opportunity has shaped Kellie Jones' journey from Guest Service…
Stories from the RiverClosing the Books with Confidence
Watch the full episode: https://youtu.be/a012PmJVfFE In this spotlight from episode 376 of Stories from the River, Charlie Malouf and Sara Callahan take a…
Stories from the RiverImproving Fixed Asset Tracking and Reporting From Day One
Watch the full episode: https://youtu.be/a012PmJVfFE In this spotlight of episode 376 of Stories from the River, Charlie Malouf and Sara Callahan explore the…
Stories from the RiverBuilding a Stronger Financial Foundation | Stories from the River #376
Watch on YouTube: https://youtu.be/a012PmJVfFE Growth, trust, and continual learning have shaped Sara Callahan's journey from Senior Accountant to Controller…
Stories from the RiverThe Checklist for Opening and Remodeling Retail Stores
Watch on YouTube: https://youtu.be/armaYXpHJRc In this spotlight of episode 375 of Stories from the River, Charlie Malouf and Shelby Hill focus on the…
Stories from the RiverThe Strategy Behind What Furniture Makes It to the Showroom Floor
Watch on YouTube: https://youtu.be/haavhm0NL8k In this spotlight from episode 375 of Stories from the River, Charlie and Shelby continue their conversation…
Stories from the RiverAchieving Excellence, Managing Growth, and Leading Merchandising Teams | Stories from the River #375
Watch on YouTube: https://youtu.be/sfjDtQEczlk This week, Charlie Malouf, CEO, sits down with Shelby Hill, recently promoted Associate Director and one of…
Stories from the RiverMaking an Impact: Volunteer and Give to Beds for Kids' End-of-Year Push
Watch on YouTube: https://youtu.be/nnSJxpT-LSM In this spotlight from episode 374 of Stories from the River, Manny Rodrigues and Zach Smith, Executive Director…
Stories from the RiverHow Beds for Kids Helps Families Thrive
Watch on YouTube: https://youtu.be/0A01WGlsCyo In this spotlight from episode 374 of Stories from the River, Manny Rodrigues and Zach Smith, Executive Director…
Stories from the RiverFifteen Years of Beds for Kids: Transforming Homes and Communities | Stories from the River #374
Watch on YouTube: Fifteen years of growth, partnership, and community support have helped Beds for Kids transform the lives of families experiencing furniture…
Stories from the RiverWhat Makes Broad River Special: Growth and Belonging
Watch the full episode: https://youtu.be/3l6TWmH7nHs In this spotlight from episode 373 of Stories from the River, Charlie Malouf and Samantha Juliano reflect…
Stories from the RiverTake Ownership of Your Sales Career
Watch on YouTube: https://youtu.be/QeB-rTB18A0 In this spotlight from episode 373 of Stories from the River, Charlie Malouf and Samantha Juliano share advice…
Stories from the RiverThe Power of Persistence: Sales Tips from Samantha Juliano | Stories from the River #373
Watch on YouTube: https://youtu.be/3l6TWmH7nHs Growth, persistence, and a commitment to learning can turn a career in sales into a journey of lasting impact…
Stories from the RiverHow Broad River Builds Community Partnerships
Watch on YouTube: https://youtu.be/YROVlb5Rt5Q In this spotlight from episode 372 of Stories from the River, Charlie Malouf and Kim Harkness explore how Broad…
Stories from the RiverThe Evolution of Broad River Marketing
Watch on YouTube: https://youtu.be/CC8Mhec1opM In this spotlight from episode 372 of Stories from the River, Charlie Malouf and Kim Harkness explore how Broad…
Stories from the RiverThe Marketing Strategy Behind Broad River's Growth | Stories from the River #372
Watch on YouTube: https://youtu.be/CC8Mhec1opM Marketing, leadership, and community come together to shape how Broad River Retail continues to grow and connect…
Stories from the RiverThe Ripple Effect of Giving Back
Watch the full episode: https://youtu.be/Nss1sTmG56E In this spotlight from episode 371 of Stories from the River, the conversation explores the origins of "Be…
Stories from the RiverMore Than a Fund, A Community
Watch on YouTube: https://youtu.be/7X72I1XDQ8k In this spotlight from episode 370 of Stories from the River, Heather Greenwood and Emelyne Henderson continue…
Stories from the RiverThe Heart Behind the Lighthouse Fund | Stories from the River #371
Watch on YouTube: https://youtu.be/Nss1sTmG56E A year of generosity, service, and community has shown just how powerful Memory Makers can be when they come…
Stories from the RiverThe Merchandise Assortment Plan
Watch on YouTube: https://youtu.be/-KeSQq-oZjU In this spotlight from episode 370 of Stories from the River, the conversation takes a closer look at the…
Stories from the RiverThe Launch of Ashley Luxe: Mixing Style, Quality, and Accessibility
Watch on YouTube: https://youtu.be/M-Gv6_xlxSc In this spotlight from episode 370 of Stories from the River, the conversation explores the vision behind Ashley…
Stories from the RiverHow Merchandising Shapes the Guest Experience | Stories from the River #370
Purpose, creativity, and collaboration come together to shape the way Broad River Retail serves both its Memory Makers and guests. In this episode of Stories…
Stories from the RiverThe Power of an Open Mind
Watch on YouTube: https://youtu.be/4NmmO3ek3ew In this spotlight from episode 369 of Stories from the River, Tyler Trill and Jaylon Fisher discuss the mindset…
Stories from the RiverThe Habits Behind Sales Success
Watch on YouTube: https://youtu.be/CrGsDPeO2Zg In this spotlight from episode 369 of Stories from the River, Tyler Trill continues the conversation with Jaylon…
Stories from the RiverHow Great Leaders Build Great Teams | Stories from the RIver #369
This episode on YouTube: https://youtu.be/_VZjR03kAnY Leadership is about more than achieving results, it's about building trust, developing people, and…
Stories from the RiverThe Culture Behind the Careers at Broad River
Watch on YouTube: https://youtu.be/yCrNndT5XjQ In this spotlight from episode 368 of Stories from the River, Tyler Trill and McKayla Murdock discuss what makes…
Stories from the RiverHow Broad River Retail Builds Its Talent Pipeline
Watch on YouTube: https://youtu.be/2XVrZNb4SW4 In this spotlight from episode 368, Tyler Trill and McKayla Murdock take a closer look at what it really takes…
Stories from the RiverHow Broad River Finds Great Talent | Stories from the River #368
Watch on YouTube: https://youtu.be/Bg5Yq89OO4k Finding the right people starts with building meaningful relationships and creating opportunities for others to…
Stories from the RiverSay Yes to More Opportunities
Watch on YouTube: https://youtu.be/zq2YI37yZoY In this spotlight from episode 367 of Stories from the River, the conversation explores the mindset that helps…
Stories from the RiverWhy People Make the Difference
Watch on YouTube: https://youtu.be/l1pGY-zV4OY In this spotlight form episode 367 of Stories from the River, Tyler, Julia, and Erin explore the culture at…
Stories from the RiverLife on the Communications Team | Stories from the River #367
Watch on YouTube: https://youtu.be/X6DQkQ3toz4 Growth, collaboration, and a people-first culture create opportunities that extend far beyond the workplace. In…
Stories from the RiverExperience the Difference: What Sets Ashley Furniture Apart
Watch the full episode: https://youtu.be/ymCLwjN3K0c In this spotlight from episode 366 of Stories from the River, Tyler Trill and Jason Baugus focus on what…
Stories from the RiverThe Mentors Who Shaped My Leadership
Watch the full episode: https://youtu.be/ymCLwjN3K0c In this spotlight from episode 366 of Stories from the River, Tyler Trill continues the conversation with…
Stories from the RiverBuilding Confidence and Achieving Growth | Stories from the River #366
This episode on YouTube: https://youtu.be/ymCLwjN3K0c Leadership, culture, and a commitment to continuous growth can create opportunities that extend far…
Stories from the RiverThe Importance of Care Beyond Technology
Watch the full episode: https://youtu.be/crYS5uSGum8 In this spotlight from episode 365 of Stories from the River, Cory Edens continues his conversation with…
Stories from the RiverSuccess Redefined: Building Stronger Partnerships and Eliminating Friction
Watch the full episode: https://youtu.be/crYS5uSGum8 In this spotlight from episode 365 of Stories from the River, Cory Edens continues his conversation with…
Stories from the RiverHow Zoom and Broad River Are Innovating Together | Stories from the River #365
Success is amplified when organizations come together around a common mission and a commitment to excellence. In this episode of Stories from the River, Corey…
Stories from the RiverClear Communication Drives Tech Project Success
Watch on YouTube: https://youtu.be/P4RxOI4ryCQ In this spotlight of episode 364, Anita and Drew discuss the critical importance of preventing major transitions…
Stories from the RiverBroad River x Zoom Partnership
Watch on YouTube: https://youtu.be/I3uYs1NB_t8 In this spotlight of episode 364, the conversation focused on a recent CX leadership meeting where the…
Stories from the RiverBroad River Retail Adopts Zoom Contact Center for Seamless Service | Stories from the River #364
Watch on YouTube: https://youtu.be/2zzEE8PxY64 Partnership, innovation, and a people-first approach are essential to creating meaningful change and lasting…
- Stories from the River
How Collaboration Fuels Career Growth Within Broad River
Watch the full episode: https://youtu.be/6IAf19oA4b8 In this spotlight of episode 363, Charlie Malouf and Bradley Sullivan focused on the significance of…
Stories from the RiverDriving Sales Through Relationship and Value
Watch the full episode: https://youtu.be/qhEhZsJ6fJA In this spotlight of episode 363, Charlie Malouf and Bradley Sullivan explore the habits and performance…
Stories from the RiverThe Story Behind Bradley Sullivan's GM of the Year Award | Stories from the RIver #363
Watch on YouTube: https://youtu.be/qhEhZsJ6fJA Winning cultures are built through consistency, trust, and a commitment to helping people grow. In this episode…
Stories from the RiverThe Race to Open Easley Express
Watch the full episode: https://youtu.be/EhPWOPsJILI In this spotlight of episode 362, Charlie Malouf and John Russo discuss the launch of the…