Shows / Stories from the River
Stories from the River
Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be. We'll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life's best memories every day.
Episodes
Stories from the RiverInside the Revamped Sleep Shop: Creating Positive Vibes for Guests
Watch the full episode: https://youtu.be/EhPWOPsJILI In this spotlight of episode 362, Charlie Malouf and John Russo focus on the transformation of a showroom…
Stories from the RiverBuilding the Easley Express: Challenges, Teamwork, and Excitement | Stories from the River #362
Watch on Youtube: https://youtu.be/EhPWOPsJILI Growth, opportunity, and strong leadership are at the heart of every successful new beginning. In this episode…
Stories from the RiverWhy Passion and Grit Matter Most at Broad River Retail
Watch the full episode: https://youtu.be/3YliqB3qyqg In this spotlight of episode 361, Charlie Malouf and David Kirby discuss what people considering joining…
Stories from the RiverHow Positive Energy and Recognition Shape a Thriving Workplace
Watch the full episode: https://youtu.be/3YliqB3qyqg In this spotlight of episode 361, Charlie Malouf welcomes David Kirby, known for his energetic, "wild…
Stories from the RiverInside Spokane's New Ashley Store: Sales Success and Team Culture | Stories from the River #361
This episode on YouTube: https://youtu.be/3YliqB3qyqg Culture, mentorship, and a willingness to embrace new challenges can open the door to unexpected…
Stories from the RiverRaising the Standard in Retail
Watch the full episode: https://youtu.be/KO747BAYr-I In this spotlight of episode 360, Charlie Malouf and Derryck Hugson explore the expansion of new offerings…
Stories from the RiverGuest Connection Matters Most
Watch the full episode: https://youtu.be/vt2_dfeHjnY In this spotlight of episode 360, Charlie Malouf continues the conversation with Derryck Hugson around the…
Stories from the RiverBehind the Scenes of Spokane's Big Ashley Store Launch | Stories from the River #360
Watch on YouTube: https://youtu.be/vt2_dfeHjnY Growth, risk-taking, and a commitment to culture are essential to building something meaningful from the ground…
Stories from the RiverThe Power of Being Yourself as a Leader
Watch the full episode: https://youtu.be/PjT9Z-7YZgk In this spotlight of episode 359, Charlie Malouf continues the conversation with Dana Mallory, exploring…
Stories from the RiverCreating Real-Time Impact on the Sales Floor
Watch the full episode: https://youtu.be/PjT9Z-7YZgk In this spotlight of episode 359, the conversation explores Broad River Retail's unique approach to…
Stories from the RiverBuilding Winning Teams Through Culture | Stories from the River #359
Watch full episode on YouTube: https://youtu.be/PjT9Z-7YZgk Consistency, servant leadership, and a strong team culture are at the heart of building lasting…
Stories from the RiverWhy Client-Based Structures Win Over Guests
Watch the full episode: https://youtu.be/H2r4Bf7qDD0 In this spotlight of episode 358, Charlie Malouf and David Moraco reflect on a successful year with the…
Stories from the RiverPreparing Future Leaders through Real-World Sales Experience
Watch the full episode: https://youtu.be/H2r4Bf7qDD0 In this spotlight of episode 358 of Stories from the River, Charlie Malouf and David Moraco discuss the…
Stories from the RiverBuilding Teams That Make a Difference | Stories from the River #358
Watch on YouTube: https://youtu.be/H2r4Bf7qDD0 Leadership, culture, and a commitment to serving others are essential ingredients for building strong teams and…
Stories from the RiverThe Future of Data Insights Making Business Smarter
Watch full episode: https://youtu.be/2aPU-4PUXNk In this spotlight of episode 357, Charlie Malouf and Lee Vang dive into how asking deeper questions about data…
Stories from the RiverBalancing Data Security and Accessibility in Today's Digital World
Watch the full episode: https://youtu.be/2aPU-4PUXNk In this spotlight of episode 357, Charlie Malouf and Lee Vang talk about the importance of leveraging…
Stories from the RiverHow Business Intelligence Became Fundamental at Broad River | Stories from the River #357
Watch on YouTube: https://youtu.be/2aPU-4PUXNk Clarity, resilience, and a commitment to building the right systems can transform how an organization operates…
Stories from the RiverWhat Sets Broad River Retail Apart
Watch the full episode: https://youtu.be/JMWamVoY-FY In this spotlight of 356, Bo Pennebaker takes a moment before concluding to express heartfelt gratitude…
Stories from the RiverInside Ashley's Biggest Product Launch Ever
Watch the full episode: https://youtu.be/JMWamVoY-FY In this spotlihg episode of 356, Charlie Malouf and Bo Pennebaker highlight the historic launch of the…
Stories from the RiverInside Ashley's Next Chapter with Bo Pennebaker | Stories from the River #356
Watch on Youtube: https://youtu.be/JMWamVoY-FY Charlie Malouf welcomes Bo Pennebaker, EVP, Licensee Operations of Ashley Global Retail, for a conversation…
Stories from the RiverExpanding Across Regions While Investing in People
Watch the full episode: https://youtu.be/QcUzT0pDetY In this spotlight from episode 355, Charlie Malouf and Manny Rodrigues highlight the company's ambitious…
Stories from the RiverWhy We Love the New 7.0 Ashley Store Design
Watch the full episode: https://youtu.be/QcUzT0pDetY In this spotlight from episode 355, Charlie Malouf and Manny Rodrigues discuss the exciting developments…
Stories from the RiverBroad River Retail Unveils New Ashley Store | Stories from the River #355
Watch on YouTube: https://youtu.be/QcUzT0pDetY Growth, intentional investment, and a people-first mindset continue to fuel Broad River's expansion. In this…
Stories from the RiverWhy Great Leaders Focus on People First
Watch the full episode here: https://youtu.be/lfxkiGyCeqU In this spotlight from episode 354 of Stories from the River, Charlie Malouf sits down with Brian…
Stories from the RiverHow To Build Effective Habits on the Salesfloor
Watch the full episode here: https://youtu.be/lfxkiGyCeqU In this spotlight from episode 354 of Stories from the River, Charlie Malouf sits down with Brian…
Stories from the RiverFinancing with Purpose: Serving Every Guest | Stories from the River #354
Watch on YouTube: https://youtu.be/lfxkiGyCeqU Confidence, consistency, and a people-first mindset are key to driving lasting success. In this episode of…
Stories from the RiverSolving Data Challenges and Creating Tools for Retail Growth and Customer Experience
Watch the full episode here: https://youtu.be/KEYLu7VfH-c In this spotlight from episode 353 of Stories from the River, Tyler Trill sits down with Mark Deulley…
Stories from the RiverWhy Collaborative Mindset Beats Competition in the Workplace
Watch the full episode here: https://youtu.be/KEYLu7VfH-c In this spotlight from episode 353 of Stories from the River, Tyler Trill sits down with Mark Deulley…
Stories from the RiverThe Mindset Behind Continuous Growth with Mark Deulley | Stories from the River #353
Watch the episode on YouTube: https://youtu.be/KEYLu7VfH-c Growth, service, and continuous learning are at the heart of a meaningful career. In this episode of…
Stories from the RiverLabor and Logistics: Broad River's Massive Daily Receiving and Delivery
Watch the full episode here: https://youtu.be/bYmbwFZPixk In this spotlight of episode 352 of Stories from the River, Charlie Malouf sits down with Brian…
Stories from the RiverBuilding a Reliable Supply Chain in Furniture Retail
Watch the full episode here: https://youtu.be/_L3opPX_MiA In this spotlight of episode 352 of Stories from the River, Charlie Malouf sits down with Brian…
Stories from the RiverExecutive of the Year on Supply Chain Strategy | Stories from the River #352
Watch on YouTube: https://youtu.be/_L3opPX_MiA Operational excellence doesn't happen by chance. It's built through experience, adaptability, and a relentless…
Stories from the RiverBuilding the Right Team from the Ground Up
Watch the full episode here: https://youtu.be/0YKzaL4-H3M In this spotlight of episode 351 of Stories from the River, Charlie Malouf sits down with Carl…
Stories from the RiverTurning Foot Traffic Into Growth
Watch the full episode here: https://youtu.be/0YKzaL4-H3M In this spotlight from episode 351 of Stories from the River, Charlie Malouf and Carl Hillesland…
Stories from the RiverThe Playbook for Successful Retail Expansion | Stories from the River #351
Watch full episode on YouTube: https://youtu.be/0YKzaL4-H3M Growth at scale requires more than expansion. It demands clarity, culture, and commitment in every…
Stories from the RiverCelebrating Achievement: Idy Csongradi's Five-Year Dream Comes True
Watch the full episode here: https://youtu.be/QXiRAENvoOU In this spotlight from episode 350, Charlie Malouf sits down with Idy Csongradi to talk about her…
Stories from the RiverBuilding Strong Workplace Relationships as a Memory Maker
Watch the full episode here: https://youtu.be/QXiRAENvoOU In this spotlight from episode 350, Charlie Malouf and Idy Csongradi reflect on the unique culture at…
Stories from the RiverA Bold Step Forward: The Power of Saying Yes to the Unknown | Stories from the River #350
Watch on YouTube: https://youtu.be/QXiRAENvoOU Growth often begins with stepping into the unknown and trusting the journey ahead. In this episode of Stories…
Stories from the RiverThe Power of Product Knowledge in Retail Growth
Watch the full episode here: https://youtu.be/f8EFwdoLkos In this spotlight from episode 349, Stacey touches on how despite a packed calendar and the…
Stories from the RiverEmpowering Teams with Finance Tools and Insights at Broad River
Watch the full episode here: https://youtu.be/f8EFwdoLkos In this spotlight from episode 349, Charlie Malouf and Stacey McCormick discuss the thoughtful…
Stories from the RiverFrom Summit to Sales Floor: Turning Financing Strategy into Growth | Stories from the River #349
Watch on YouTube: https://youtu.be/f8EFwdoLkos Turning inspiration into action takes focus, collaboration, and a clear vision for empowering Memory Makers and…
Stories from the RiverHow Peer Panels Empower Memory Makers to Unlock Greater Success
Watch full episode here: https://youtu.be/7M114-FtZFI In this spotlight from the VIP Summit episode, Charlie Malouf, Heather Greenwood, and Emelyne Henderson…
Stories from the RiverHow the VIP Summit Elevates Retail Performance Through Collaboration and Training
Watch full episode here: https://youtu.be/7M114-FtZFI In this spotlight from episode 348, Charlie Malouf is joined by Emelyne Henderson, Debbie Ortega, and…
Stories from the RiverInvesting in Memory Makers Through the VIP Summit | Stories from the River #348
Watch full episode here: https://youtu.be/7M114-FtZFI Bringing a first-of-its-kind event to life requires collaboration, creativity, and a deep commitment to…
Stories from the RiverHow Consistency Drives Success in High-Performing Distribution Centers
Watch full episode here: https://youtu.be/qAmACbTQaa4 In this spotlight from episode 347, Tim Clouse and Bob Dussault dive into the leadership behaviors and…
Stories from the RiverTeamwork, Metrics, and Memorable Victories at the DC of the Year
Watch full episode here: https://youtu.be/qAmACbTQaa4 In this spotlight from episode 347, Tim Clouse talks with Stacie Pittman, Michael Longshore, and Ryan…
Stories from the RiverBehind the Success: How Consistency Drives Champions | Stories from the River #347
Watch on YouTube: https://youtu.be/qAmACbTQaa4 It takes pride, accountability, and a united team to build a winning culture. In this episode of Stories from…
Stories from the RiverThe Story Behind Greenville Green Monster's New Identity
Watch full episode here: https://youtu.be/OT4safn-FKk In this spotlight from episode 346, Charlie Malouf and Jeff Willis dive into the story behind…
Stories from the RiverDriving Sales During a Retail Remodel
Watch full episode here: https://youtu.be/OT4safn-FKk In this spotlight from episode 346, Jeff Willis walks through the challenges and breakthrough moments of…
Stories from the RiverGrit, Growth, and the Green Monster: Greenville's Grand Reopening | Stories from the River #346
Watch full episode here: https://youtu.be/OT4safn-FKk It takes vision, resilience, and a committed team to reopen, refresh, and reclaim the top spot. In this…
Stories from the RiverCrafting a Winning Presentation: How Forge Became Word of the Year
Watch full episode here: https://youtu.be/qLwxIaHvTHI In this spotlight from episode 345, the team behind Forge digs into how they built their winning…
Stories from the RiverHow Your Company Would Benefit from Choosing Word of the Year
Watch full episode here: https://youtu.be/qLwxIaHvTHI In this spotlight from episode 345, the team behind Forge discusses the significance of choosing the Word…
Stories from the RiverThe Creative Process Behind Selecting Forge as Broad River's 2026 Word | Stories from the River #345
This episode on YouTube: https://youtu.be/qLwxIaHvTHI What does it take to choose the Word of the Year at Broad River Retail? In this episode of Stories from…
Stories from the RiverWhy We Chose Forge as Word of the Year at Broad River Retail
Watch full episode here: https://youtu.be/HJeq7X4Rn4M In this spotlight from episode 344, Charlie and Manny reveal Broad River Retail's Word of the Year for…
Stories from the RiverWhy Broad River Chooses a Word of the Year
Watch full episode here: https://youtu.be/HJeq7X4Rn4M Why does Broad River Retail choose a Word of the Year, and why has the tradition lasted more than a…
Stories from the RiverWhy "Forge" Became Broad River's 2026 Word of the Year | Stories from the River #344
This episode on YouTube: https://youtu.be/HJeq7X4Rn4M Broad River Retail doesn't pick a Word of the Year lightly. It's a signal of where the company is headed…
Stories from the RiverWe're Growing From a Regional to a National Business
Watch Full episode here: https://youtu.be/0Rii4gb5Snw In this spotlight from episode 343, Charlie and Tyler break down the term "durable scalability" and how…
Stories from the RiverWhy Company Growth Works Best When It's Shared
Watch Full episode here: https://youtu.be/0Rii4gb5Snw In this spotlight from episode 343, Charlie and Tyler talk about what it means to grow within an…
Stories from the RiverInside Broad River Retail's 2026 Vision: Town Hall Highlights and the Journey to $500 Million
This episode on YouTube: https://youtu.be/0Rii4gb5Snw Welcome back to Stories from the River. In this episode, Tyler Trill and Charlie Malouf sit down just…
Stories from the RiverHow the Lighthouse Fund Became a Community Effort
Watch Full episode here: https://youtu.be/aqZ5JFtNUQY In this spotlight from episode 342, Tim Sayles shares how the Lighthouse Fund has grown over time. What…