Shows / Stories from the River
Stories from the River
Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be. We'll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life's best memories every day.
Episodes
Stories from the RiverThe Power of Community at Broad River Retail: Lighthouse Fund Stories and Impact
Watch Full episode here: https://youtu.be/aqZ5JFtNUQY Since launching in July, the Lighthouse Fund has helped more than 54 Memory Makers. A few of those…
Stories from the RiverShining a Light: How The Lighthouse Fund Changes Lives at Broad River
Welcome back to Stories from the River, where Heather Greenwood brings you a bright story of Memory Makers helping Memory Makers. Together with Emelyne…
Stories from the RiverHow Our Profit-Sharing Program Actually Works at Broad River Retail
Watch full episode here: https://youtu.be/rYzlSbx0Emw How do you garner greatness? In this spotlight from Episode 341, Charlie explains how our profit-sharing…
Stories from the RiverHow Company-Wide Goals and Financial Discipline Drive Double-Digit Growth
Watch full episode here: https://youtu.be/rYzlSbx0Emw How do you garner greatness? In this spotlight from Episode 341, Charlie explains how the right annual…
Stories from the RiverProfit Sharing Pay Day: Broad River Pays Out $1.6 Million in Profit Sharing
This episode on Youtube: https://youtu.be/rYzlSbx0Emw We love First Time Evers. And this week, we paid out $1.6 million in profit sharing to over 640 Memory…
Stories from the RiverWins Come From Daily Habits
Watch full episode here: https://youtu.be/CMAdKWYzgYg Distribution Center of the Year winner revealed! In this episode, Charlie welcomes Tim Clouse, Senior…
Stories from the RiverStop Maintaining, Start Maximizing
Watch full episode here: https://youtu.be/CMAdKWYzgYg How do you maximize all the KPIs? In this episode, Charlie welcomes Tim Clouse, Senior Vice President of…
Stories from the RiverHow Supply Chain and DC Operations Fueled 11% Sales Growth
This episode on YouTube: https://youtu.be/CMAdKWYzgYg What does it take to hit aggressive sales targets when operations are under pressure? In this episode…
Stories from the RiverMarket Positioning: How We Enter a Market at Broad River Retail
Watch full episode: https://youtu.be/K-7uM5XEJqA How is Broad River Retail entering the Portland, Maine market? And how is it different when we entered the…
Stories from the RiverWhat We Learned About Our People That Gives Us the Confidence to Expand - Broad River Retail
Watch full episode: https://youtu.be/K-7uM5XEJqA In this spotlight episode from episode 337, Charlie and Manny discuss how Broad River gets the confidence to…
Stories from the RiverPioneering the Path to $2,000,000: Mike Cohen Propels to the Top
This episode on YouTube: https://youtu.be/PKfnvI0K0u4 Welcome back to Stories from the River. As we close out 2025, we bring you an exclusive insight into Home…
Stories from the RiverCelebrating the Promise and Joy of Christmas with Jimmy and Suzi Kallam
Merry Christmas and welcome back to Stories from the River. We hope you are having a lovely day filled with love, joy, peace, family, and support. Today we…
Stories from the RiverSpecial Announcement: Broad River Expands into Portland, Maine, in 2026
This episode on YouTube: https://youtu.be/K-7uM5XEJqA Welcome back to Stories from the River. Today, Charlie Malouf and Manny Rodrigues make a very special…
Stories from the River2025 Holiday Town Hall: Growth, Store Remodels, Financial Performance
This episode on YouTube: https://youtu.be/S7W07WlBQjc Welcome back to Stories from the River. In this episode, Charlie Malouf (CEO) and Tyler Trill (Senior…
Stories from the RiverNew Broad River Store Set to Open in Spokane, WA - Behind the Scenes with Stacey McCormick
In today's episode, Head Coach and EVP of Retail Performance, Stacey McCormick, is on location in the Spokane, WA, store during its store opening and setup…
Stories from the RiverOperation Tis the Season: Spreading Holiday Magic to Memory Maker Families at Broad River Retail
The holiday season is in full stride at Broad River Retail. On this episode on Stories from the River, Heather Greenwood, Broad River's Director of People and…
Stories from the RiverBroad River Fast Tracks Easley Express and Other Exciting Updates
Welcome back to Stories from the River. December is here, so Charlie Malouf, Broad River's CEO and Stories from the River podcast host is back with a laundry…
Stories from the RiverThe Secrets of AFI Boot Camp - How to Teach Product Knowledge with Love and Passion
Welcome back to Stories from the River. Today we continue our journey behind the scenes of the Ashley's 'Right to Win' Product Knowledge Boot Camp that was…
Stories from the RiverElevating Your Game: Behind the Scenes at the AFI Boot Camp at Broad River Retail!
Welcome back to Stories from the River. In this episode, our guest host and Broad River's Director of People, Heather Greenwood welcomes Kelly Villastrigo, a…
Stories from the RiverInside Ashley 7.0: Showroom Transformation and Design Insights with Sandy Ruhlin
Happy Thanksgiving, everyone, and welcome back to Stories from the River. As we conclude the Grand Reopening Celebration Series from last month's Mooresville…
Stories from the RiverCelebrating 11 Years of Grit and Community with Home Furnishings Expert Dan Pieszchala
Welcome back to Stories from the River. Today, guest host Manny Rodrigues, Broad River's President and COO, sits across from Dan Pieszchala, an 11-year Million…
Stories from the RiverChanging the Question You Ask Yourself: Career Advice with Ewa Szmigiel
Welcome back to Stories from the River! Today we continue the Lake Norman Grand Reopening Celebration series, focusing on the newest transformation to Ashley…
Stories from the RiverBehind the Remodel: Nathan Jeter on Mooresville's Makeover & Operation 120
Welcome back to Stories from the River! We are continuing our recap series from the Grand Reopening Celebration of our latest Ashley Store 7.0 transformation…
Stories from the RiverRelive the Mooresville Grand Re-Opening: Speeches & Ribbon Cutting
On October 7, the Mooresville store (also known as The Lake) reopened its brand new doors, with a bang and a ribbon cutting! On today's episode of Stories from…
Stories from the RiverBroad River's Sleep Summit: Sales Success and Personal Growth
In this episode of Stories from the River, we revisit the semi-annual Fall Sleep Summit, an event Broad River holds at the Charlotte Motor Speedway to help…
Stories from the RiverLessons from Bamboo: Charlie Malouf Shares Broad River's Enduring Philosophy
In today's episode of Stories from The River, Josh Hatchell, Broad River's Senior Retail Experience Manager, continues his conversation with Charlie Malouf…
Stories from the RiverGetting to Know Charlie Malouf: Early Jobs, Failures, & Laying Foundation for Broad River's Culture
In today's episode of Stories from the River, the host becomes the guest. That's right, Broad River's CEO and Stories from the River's host becomes the main…
Stories from the RiverMeet the Pioneers: Broad River's Key Retail Presentations During the Purpose 8:28 Experience
Welcome to the 4th and final episode from our "Pioneering the Path - a Purpose 8:28 Experience" series. In this episode of Stories from the River, we bring you…
Stories from the RiverCulture You Can Feel: Inside the Purpose 8:28 Experience
In this episode of Stories from the River, we sit down with three inspiring Broad River Retail General Managers at the end of an impactful day from the Fort…
Stories from the RiverEmpowerment, Ownership, and Collaboration: Kristen Hadeed's Framework for Modern Leaders
Welcome to part two of our conversation with Kristen Hadeed on Stories from the River. Host Charlie Malouf continues his conversation with Kristen Hadeed…
Stories from the RiverReflecting on Pioneering the Path Opening Keynote w/ Kristen Hadeed, pt 1
In this episode of Stories from the River, host and CEO Charlie Malouf welcomes keynote speaker and author Kristen Hadeed, fresh off her impactful talk at…
Stories from the RiverBehind the Scenes: Columbia's Remodel & Transformation w/ Visual MVP Emily Boyle
Welcome back to Stories from the River! Host and CEO Charlie Malouf is on location in Columbia, South Carolina, celebrating the Grand Reopening and…
Stories from the RiverDon't Give Up Before the Miracle Happens: The Power of Connection w/ the Bloodline's Lance Cline
In this episode of Stories from the River, host and CEO, Charlie Malouf, continues the interviews from the Grand Reopening of the Columbia Bloodline store…
Stories from the RiverInside Columbia's Store Remodel: Teamwork, Transformation, and Retail Innovation
In this special Stories from the River episode, host Charlie Malouf sits down with Cameron Piersanti, Senior Manager in Merchandising, following the Grand…
Stories from the RiverBloodline's Rebirth: Troy Walker on Transforming Columbia and Leading with Purpose
In this episode of Stories from the River, host and CEO Charlie Malouf sits down with Troy Walker, the General Manager of the newly renovated Columbia…
Stories from the RiverThe Power of People: Broad River's Secret Sauce and the Home Furnishings Experts Program
In this fourth and final episode of the Stories from the River series on Broad River Retail's 4th Annual Home Furnishings Expert Soirée, host and CEO Charlie…
Stories from the RiverA Toast to Dedication, Teamwork, and Home Furnishings Experts
In this third episode from Broad River Retail's 4th Annual Home Furnishings Expert Soirée, host and CEO Charlie Malouf shares a special recap of the evening's…
Stories from the RiverRetail Experts: Generating Performance, Rewarding Excellence, and Driving Culture
In the second episode featuring Broad River Retail's 4th Annual Home Furnishings Expert Soirée, host and CEO Charlie Malouf, President and COO Manny Rodrigues…
Stories from the RiverFresh Takes From the 4th Annual Home Furnishings Expert Soirée
In this episode of Stories from the River, host and CEO Charlie Malouf launches a new series featuring Broad River Retail's 4th Annual Home Furnishings Expert…
Stories from the RiverFrom Comfort Zone to Courage: Bradley Rapier's Engaging Groove Theory @ GLS 25
It's the 9th and final episode in the 2025 Global Leadership Summit Recap Series on Stories from the River! This week, Katrina Batchelor, Associate Manager of…
Stories from the RiverFighting Drift and Finding Purpose: Reflections on Christine Caine's Powerful Message at GLS 25
Welcome to the eighth episode of the 2025 Global Leadership Summit Recap Series on Stories from the River! This week, CEO Charlie Malouf is joined by Carl…
Stories from the RiverHow to Leave a Legacy that Matters: Reflections from John Maxwell's GLS Talk
It's the seventh episode of the 2025 Global Leadership Summit Recap Series on Stories from the River, and CEO Charlie Malouf is joined again by Will Luke…
Stories from the RiverHow Regenerative Performance Can Transform Work: Insights from Dr. James Hewitt's GLS Talk
In this sixth episode of the 2025 Global Leadership Summit Recap Series on Stories from the River, CEO Charlie Malouf is joined by Will Luke, Senior Director…
Stories from the RiverLeadership Lessons from Nick Saban: Process, Discipline, and Transformation at the Global Leadership Summit
The 2025 Global Leadership Summit Recap Series continues today on Stories from the River! CEO Charlie Malouf welcomes back guest Kellie Jones, Senior Manager…
Stories from the RiverLess Really Is More: Takeaways from Juliet Funt's Tactics to Cut Clutter at GLS25
Welcome to the fourth episode of the 2025 Global Leadership Summit Recap Series on Stories from the River. Host Carl Hillesland, Director, Retail Performance…
Stories from the RiverLive Life Like a Diversified Portfolio & More Insights from Thasunda Brown Duckett @ GLS25
It's the third episode of the 2025 Gobal Leadership Summit Recap Series on Stories from the River! In today's episode, CEO Charlie Malouf welcomes Meagan…
Stories from the RiverUnlocking Potential and Conquering Goals: Takeaways from Jon Acuff's Closing Keynote at the Global Leadership Summit
In this second episode of the 2025 Global Leadership Summit (GLS) Recap Series on Stories from the River, host Charlie Malouf welcomes Steve Ramjit, the…
Stories from the RiverConsistency Over Charisma: Takeaways from Craig Groeschel's Opening Keynote at the 2025 Global Leadership Summit
Welcome to a brand new series from Stories from the River featuring the 2025 Global Leadership Summit. 19 Memory Makers attended the Global Leadership Summit…
Stories from the RiverNew Store Alert: Announcing Broad River Retail's Expansion into Easley, South Carolina
Welcome back to Stories from the River! Broad River Retail's CEO and podcast host Charlie Malouf sits down with President and COO Manny Rodrigues to share a…
Stories from the RiverFrom Passion Project to 300 Episodes: The Journey of Stories from the River
In this special 300th episode of Stories from the River, host and CEO of Broad River Retail, Charlie Malouf, reflects on the podcast's journey from its humble…
Stories from the RiverBuilding a Purpose-Driven Company & Surviving Crucible Moments: Broad River Retail w/ Charlie Malouf
In this episode of Stories from the River, host Charlie Malouf, recognized as one of Charlotte's most admired CEOs, is the one being interviewed! Jacotron…
Stories from the RiverMaking a Difference: The Heart and Strategy Behind Broad River's Lighthouse Fund
In this episode of Stories from the River, Emelyne Henderson, Senior Manager, Experience & Events; Heather Greenwood, Director, People; and Tim Sayles…
Stories from the RiverIntroducing The Lighthouse Fund, a Crisis Assistance Program for Memory Makers at Broad River Retail
In this episode of Stories from the River, podcast host and CEO Charlie Malouf is joined by President and COO Manny Rodrigues to introduce The Lighthouse Fund…
Stories from the RiverBehind the Budget: Q & A with Charlie Malouf on Broad River's Financial Playbook
In this episode of Stories from the River, CEO Charlie Malouf wraps up a four-part mini-series on Broad River Retail's approach to budgeting, financial…
Stories from the RiverFrom Scarcity to Abundance: Lessons in DASH and Budgeting at Broad River Retail
It's the third episode of Broad River Retail's new summer series on Stories from the River, where CEO Charlie Malouf takes listeners behind the scenes of the…
Stories from the RiverBuilding Broad River Retail: The Bold Reset That Saved Us | Part 2 (2015).
Welcome to the second episode of Broad River Retail's new summer series on Stories from the River. This episode continues to listen in on the talk that CEO…
Stories from the RiverBuilding Broad River Retail: How We Play the Game of Business | Part 1 (2003-2014)
Welcome back to Stories from the River and a brand new summer series! This new series comes from a talk that CEO Charlie Malouf gave to the retail leaders on…
Stories from the RiverPioneers at Heart: Scholarship Winners Reflect on Goals and College Preparation
On this episode of Stories from the River, the Scholarship Fund Series wraps up with it's fourth and final episode. President Manny Rodrigues introduces…
Stories from the RiverCollege Countdown: Scholarship Winners Discuss College Expectations
Welcome back to the Scholarship Fund Series on Stories from the River! In this third episode, Manny Rodrigues introduces the special guests, including for the…
Stories from the RiverDreams in Motion: Kate & Tamya's College Pathways
In the second episode of the Scholarship Fund Series on Stories from the River, we meet four remarkable women from the Broad River Retail community: Shari…