Shows / Stories from the River

Stories from the River
Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be. We'll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life's best memories every day.
Episodes
Stories from the RiverEmpowered to Learn: The Impact of the Founders Scholarship
Welcome to the first episode of this season's Scholarship Fund Series on Stories from the River! In this kickoff episode, Manny Rodrigues, President & COO of…
Stories from the RiverEmpowering Teams & Furnishing Dreams: General Manager Wisdom Unpacked
It's the fourth and last episode of the General Manager series on Stories from the River as host Heather Greenwood welcomes Ric Rush and Joshua Stanely, two…
Stories from the RiverMore Than Managers: General Managers as Builders of Trust and Talent
We're back with the third episode of the General Manager series on Stories from the River! Heather Greenwood hosts a lively discussion with two dynamic General…
Stories from the RiverLeading With Heart: General Managers Chris Morrell and Mitch Dixon on People, Passion, and Retail
Welcome to the second episode of the General Manager series here on Stories from the River! Heather Greenwood sits down with two esteemed General Managers from…
Stories from the RiverBehind the Scenes with Broad River Retail's General Managers: Heart, Hustle, and Culture
Welcome to the first episode of the General Manager series here on Stories from the River! Heather Greenwood kicks off a special series focusing on the pivotal…
Stories from the RiverPhishing Scams Are Smarter Than Ever — Here's How They're Tricking You
In this episode of Stories from the River, guest host Tyler Trill, Senior Communications Manager at Broad River Retail, sits down with Broad River Retail's IT…
Stories from the RiverInside Broad River's Signature Events: Planning, Collaboration, and Community Connection
In this episode of Stories from the River, guest host Kim Harkness sits down with Rachel LoPresto, the Corporate Events Manager, to go behind the scenes of…
Stories from the RiverConfidence, Connection, and Culture: What Sleep Summit Means to Memory Makers
In the second part of this two-part series on Stories from the River, Heather Greenwood welcomes Memory Makers from the recent Sleep Summit held at the…
Stories from the RiverGrid, Grit & Guest Experience: A Summit to Remember
In this special two-part edition of Stories from the River, Heather Greenwood guest hosts to spotlight the highlights of the recent Sleep Summit held at the…
Stories from the RiverMoving Units Amidst a Matrix of Metrics with Bradley Sullivan
Welcome back to Stories From the River, where Charlie Malouf continues his conversation with Bradley Sullivan, the General Manager of the award-winning…
Stories from the RiverMoving Units and the Rise of the Albemarle Aces with Bradley Sullivan at Broad River
In this episode of Stories from the River, host Charlie Malouf sits down with Bradley Sullivan at the Charlotte Motor Speedway to dive into Bradley's unique…
Stories from the RiverPassport Broad River: GM Jose Blanco on the Heart of Leadership & His 11-Year Journey
In this episode of Stories from the River, host Charlie Malouf sits down with Jose Blanco, the General Manager of the Glenwood Gladiators, as part of the GM…
Stories from the RiverAnnihilating Limits: Alexis Strafuss on Listening and Leadership in Fostering Culture & Connection
In this episode of Stories from the River, host Charlie Malouf welcomes Alexis Strafuss, the General Manager of the Augusta Annihilators, during the GM Rx and…
Stories from the RiverInsights from Broad River's Recent Q2 Town Hall
In this episode of Stories from the River, host Charlie Malouf takes viewers and listeners on a behind-the-scenes journey through Broad River Retail's 2nd…
Stories from the RiverBoosting Confidence and Sales: Ashley's 'Right to Win' Boot Camp Reflections
This episode marks the fifth and final installment in the Ashley's 'Right to Win' Boot Camp series on Stories from the River, hosted by Charlie Malouf. The…
Stories from the RiverMemory Makers On Sustainability, Innovation and Product Quality at Ashley's 'Right to Win' Boot Camp
In this episode of Stories from the River, we continue the Ashley's 'Right to Win' Product Knowledge Boot Camp series, focusing on insights from four Memory…
Stories from the RiverPower in Preparation: Inside the Product Knowledge Boot Camp with Chris Berrier
Welcome to the third episode in the Ashley's 'Right to Win' Product Knowledge Boot Camp series from Stories from the River. Charlie Malouf introduces Chris…
Stories from the RiverAshley's Right to Win Boot Camp is a Force Multiplier
Welcome to the second episode in the latest series from Stories from the River - Ashley's 'Right to Win' Product Knowledge Boot Camp. Today, Charlie Malouf…
Stories from the RiverProduct Smart, People Driven, Purpose Fueled: Product Smart, People Driven, Purpose Fueled: Mobilizing Ashley's 'Right to Win' Boot Camp
Welcome to a brand-new series on Stories from the River as we go behind the scenes of Ashley's 'Right to Win' Product Knowledge Boot Camp with Charlie Malouf…
Stories from the RiverRetail Ops & Friends – Round Two
We're back for part four of our Retail Operations series on Stories from the River! In this second half of a dynamic two-part conversation, guest host Sam…
Stories from the RiverTeamwork Makes the Dream Work – Retail Collabs
This lively episode of Stories from the River marks part three of our Retail Operations series! Guest host Sam Blum, Director of Customer Experience, brings…
Stories from the RiverPast, Present, & Pioneers – Where Retail Ops is Now
Guest host Sam Blum, Director of Customer Experience, is joined by three Retail Operations leaders from Broad River Retail — Wes Dudley, VP of Customer…
Stories from the RiverThe Retail Operations Origin Story
Welcome to the first episode in our special Stories from the River series spotlighting the evolution and impact of Retail Operations at Broad River Retail! In…
Stories from the RiverTariff Turmoil: Control What We Can Control
In this episode of Stories from the River, Broad River Retail's CEO and host Charlie Malouf takes listeners behind the scenes at Broad River Retail to discuss…
Stories from the RiverLegacy in Motion: Charlie Malouf on Building for the Future - Knights Summit Q&A, Part 2
Welcome to the third episode of the Knights of the Ledger Summit series from Stories from the River! We continue the Q&A with Broad River Retail's CEO, Charlie…
Stories from the River"Unplugged" Q&A with CEO Charlie Malouf from the Knights Summit, Part 1
Welcome to the second episode of the Knights of the Ledger Summit series from Stories from the River! Hope Stocker, Manager, Retail Accounting, guest hosts…
Stories from the RiverCompounding Success: How the Power of Growth Fuels Broad River's Pioneering Ambitions
Welcome to a the new Knights of the Ledger Summit series from Stories from the River! This episode captures a presentation that podcast host and Broad River…
Stories from the RiverExploring the Shift from Human Capital to People at Broad River Retail
Welcome to the second mini-series episode introducing People Allies on Stories from the River! In this episode Heather Greenwood, Director, People is joined by…
Stories from the RiverThe Journey to People: Redefining Human Capital at Broad River Retail
Welcome to the mini-series Introducing People Allies on Stories from the River! Heather Greenwood, Director, People, hosts a thought-provoking discussion with…
Stories from the RiverThe C4 Strategy: The Purpose of Our Pre-Suasive Sales Process
Welcome to the fourth episode of our C4 series on Stories from the River, in which we go behind the scenes at a recent C4 Sales Training event in Charlotte and…
Stories from the RiverThe C4 Playbook: Focusing on the Fundamentals
Welcome to the third episode of our C4 series on Stories from the River, in which we go behind the scenes at a recent C4 Sales Training event in Charlotte and…
Stories from the RiverHarnessing C4 Techniques: Improve Retail Performance with Connect and Customize
Welcome to the second episode in our series covering the C4 process at Broad River Retail on Stories from the River! This episode focuses on how Memory Makers…
Stories from the RiverConnecting the Dots - How C4 Customizes the Memory Maker Experience
In this Stories from the River episode, host Charlie Malouf introduces a new series focusing on the C4 process at Broad River Retail! The C4 process, comprised…
Stories from the RiverGrowing With Gabby: From Entry-Level to General Manager
In this episode of Stories from the River, Charlie Malouf welcomes Gabby Cobos, the new general manager for the Salisbury, North Carolina store, which has been…
Stories from the RiverPioneering Spirit: Broad River Retail's Westward Expansion to Spokane
In this special episode of Stories from the River, Manny Rodrigues, Presiden & COO of Broad River Retail, welcomes Charlie Malouf, CEO of Broad River Retail…
Stories from the RiverCharting a New Path for Broad River's 2025 Word of the Year, PIONEER
Welcome to Season 4 of Stories from the River! Host and CEO of Broad River, Charlie Malouf, kicks off season four by introducing Broad River Retail's Word of…
Stories from the RiverRaleigh Reign Reignited: Rich Smith Riffs on Leadership & Transformation from the Grand Reopening
We are back behind the scenes of the Grand Reopening of the Raleigh Glenwood store! In the 3rd and final episode of this series, host Charlie Malouf speaks…
Stories from the RiverInside Raleigh's Renovation & Visual Transformation from the Grand Reopening with Karen Ohar
Welcome back to the Grand Reopening of the Raleigh Glenwood store! In this episode of Stories from the River, Charlie Malouf, CEO, hosts Karen Ohar, the…
Stories from the RiverRaleigh's Ashley 7.0 Store Transformation: Lindsey Walton Reflects on the Journey from the Grand Reopening
Welcome to the Grand Reopening of the Raleigh Glenwood store! In this episode of Stories from the River recorded on location inside of the newly renovated…
Stories from the RiverFresh Horizons: A Roadmap Between Broad River Retail and Freshworks
Welcome back to the second episode of the Freshworks series on Stories from the River! Guest host Sam Blum led a discussion with Wes Dudley and Anita Harris…
Stories from the RiverFresh Beginnings: A Partnership between Broad River Retail and Freshworks
Welcome to the first episode of the Freshworks Series on Stories from the River! To kick off the series, guest host Sam Blum leads a vibrant discussion about…
Stories from the River2024 Memory Maker Awards Gala: Fresh off the Stage with River Award Winners
Welcome back to the final episode in our 2024 Memory Maker Awards Gala Series! In this episode, we hear from seven Retail Performance and Retail Operations…
Stories from the River2024 Memory Maker Awards Gala: Celebrating Four Amazing River Award Recipients
In today's epsiode of Stories from the River, we are back at the 2024 Memory Maker Awards Gala! We hear from four River Award recipients after accepting their…
Stories from the River2024 Memory Maker Awards Gala: Dana and Cameron Share Reflections from the Savage South & Merchandising
Welcome back to another episode of the 2024 Memory Maker Awards Gala Series! You will hear from two Memory Makers from Broad River Retail - Dana Mallory…
Stories from the River2024 Memory Maker Awards Gala: Celebrating Milestones from Dreamville to Bloodline
Welcome to another episode of the 2024 Memory Maker Awards Gala Series! You will hear from two Memory Makers from Broad River Retail - Jeff Willis, GM of the…
Stories from the River2024 Memory Maker Awards Gala: Building a Dynasty in the Wild West w/ Chris Wright
Welcome back to the 2024 Memory Maker Awards Gala Series, where we go behind the scenes of the Gala and hear from Memory Makers about their 2024! In this…
Stories from the River2024 Memory Maker Awards Gala: Jamar Wray's Winning Year
Welcome to the 2024 Memory Maker Awards Gala Series, where we go behind the scenes of the Gala and hear from Memory Makers about their 2024! In the first…
Stories from the RiverInsights with Charlie: The Power of Your Identity as a Thermostat
In this solo episode of Stories from the River, host Charlie Malouf, CEO of Broad River Retail, discusses the importance of identity and its profound impact on…
Stories from the RiverThe Journey to Discovering Purpose with Nick Craig
In this episode of Stories from the River, host Charlie Malouf welcomes back guest Nick Craig, best selling author as well as President and Founder of the Core…
Stories from the RiverCo-Creating Light and Harmony as Leaders: The Impact of Purpose
Welcome to the second episode of the Purpose to Impact series on Stories from the River. In this episode, host Charlie Malouf introduces Teri Frangie, the…
Stories from the RiverTransformative Leadership: Personal Reflections from the Purpose to Impact Workshop
Welcome to the first episode of the Purpose to Impact Series here on Stories from the River. In this episode, Charlie Malouf, Manny Rodrigues, and Heather…
Stories from the RiverSetting the Table with a Successful Onboarding and Educational Experience
Welcome back to the second episode of the Retail 101 Series on Stories from the River. The episode includes perspectives from GM Alexis Strafuss, REM Amanda…
Stories from the RiverStart Here: Retail 101 with Bre Dolphin
In this exciting episode of Stories from the River, host Charlie Malouf introduces the eagerly anticipated Retail 101 Series, aimed at offering a comprehensive…
Stories from the RiverConnecting with Purpose, People, and Progress: Broad River Retail's 2024 Highlights
Happy New Year from Stories from the River! Charlie Malouf offers a comprehensive reflection on an eventful 2024 for Broad River Retail, dubbed the year to…
Stories from the RiverThe Greatest Blessing is Being a Blessing to Others: Charlie's Acceptance Speech
Welcome back to the final episode of the Furniture Industry Awards Gala Series on Stories from the River. In this episode, host Charlie Malouf shares the…
Stories from the RiverIlluminating the Path Forward: Manny's Message at the Furniture Industry Awards Gala
In this episode of the Furniture Industry Awards Gala Series, listeners are treated to an inspiring speech by Broad River Retail's Chief Operating Officer…
Stories from the RiverSurprise! Furniture, Fun, and Fond Memories with the Malouf Family
In this heartwarming episode of Stories from the River, host Charlie Malouf is joined by his mom, Salwa, and sister, Carmen, as they recount their experiences…
Stories from the RiverLeading with Purpose: Drive, Culture, and Recognition at Broad River
Welcome back to our Furniture Industry Awards Gala Series! COO Manny Rodrigues sits down with Wes Dudley, Vice President of Customer Experience at Broad River…
Stories from the RiverWinning Together: How Broad River Retail Rose to the Top
In this episode of the Furniture Industry Awards Gala Series, President ans CEO Charlie Malouf sits down with Bill Woodman, EVP of Finance at Broad River…
Stories from the RiverCelebrating Generational Impact and Industry Excellence at the Gala
In this episode of the Furniture Industry Awards Gala Series, COO Manny Rodrigues sits down with Lynn Knowles, the Director of Merchandising at Broad River…