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The Retail Operations Origin Story
Welcome to the first episode in our special Stories from the River series spotlighting the evolution and impact of Retail Operations at Broad River Retail!
In this nostalgic kickoff episode, guest host Sam Blum, Director of Customer Experience, is joined in studio by a panel of incredible pioneers who helped lay the foundation for what we now know as Retail Ops:
Kellie Jones, Senior Manager of Retail Operations,
Molly Angelo-Teisch, Associate Manager of Retail Operations – North, and
Cathy Aleman, Senior Retail Experience Manager.
Together, they take a trip down memory lane—reflecting on what…
The skinny
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