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Broad River Retail Adopts Zoom Contact Center for Seamless Service | Stories from the River #364
Watch on YouTube: https://youtu.be/2zzEE8PxY64
Partnership, innovation, and a people-first approach are essential to creating meaningful change and lasting success.
In this episode of Stories from the River, Wes Dudley, Senior Vice President of Customer Experience at Broad River Retail, sits down with Abe Barghouti, Senior Account Director at Zoom; Krista Hentz, Senior Sales Leader at Zoom; Drew Gorringe, Head of CX Consulting at C-Lect Consulting; and Anita Harris, Director of Customer Experience Operations & Specialty at Broad River Retail. Together, they discuss the implementation of the…
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