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How Positive Culture Drives Retention and Success

Watch on YouTube: https://youtu.be/FktkAwj6jkc

In this spotlight from episode 377 of Stories from the River, Charlie Malouf and Kellie Jones explore the culture that has kept Memory Makers connected to Broad River Retail for years. They discuss the importance of treating people as individuals and creating a genuine sense of care and support, especially when Memory Makers face challenges in their personal lives.

The conversation also looks at how Broad River builds and sustains its culture through an intentional approach to hiring. Charlie and Kellie discuss looking beyond resumes to identify…

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