Shows / Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses.
Hosted by John Wilson and Jack Carr, each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry.
From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you'll hear…
Episodes
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Google Local Service Ads in 2026: What's Changing for HVAC Electrical, & Plumbing
Google Local Service Ads (LSAs) are changing, and HVAC and plumbing contractors need to pay attention. John Wilson sits down with Sam Preston, CEO of Service…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How One Man Turned Around a Failing $500M HVAC Company
How do you turn a failing $500M home service company into a profitable business in just three years? John Wilson sits down with the former operator behind one…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Stop Buying More Leads. Fix Your Home Service Sales. With Brian Burton
What if you could grow your home service business without spending another dollar on marketing? John Wilson sits down with Brian Burton, co-host of Waste No…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
From $700K to $15M: How He Built an Electrical Business in 5 Years
From $700K to $15M in just five years. Shane Viggiani has nearly doubled his electrical business every year, growing from one truck to a 50-person operation in…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
What HVAC Owners Get Wrong About the Labor Shortage
The HVAC industry doesn't just have a labor shortage. It has a training problem. John Wilson sits down with Jennifer Manzo, HVAC business owner and founder of…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Low-Cost Marketing Playbook for Home Service Businesses
You don't need a massive marketing budget to grow a home service business. You just need to find opportunities your competitors are missing. Jack Carr sits…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Profitable Home Service Companies Keep Running Out of Cash
Your home service business can be profitable on paper and still run out of cash. John Wilson sits down with Tyler Martin of Profit & Grit to break down where…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How We’d Structure Home Service Marketing From $5M to $10M
What does the perfect marketing team actually look like for a $5M home service company trying to reach $10M? John Wilson and Jack Carr go head-to-head to build…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Home Service Marketing Breaks at $5M
Most home service companies think they need more leads. But as you approach $5M, the real problems are often attribution, capacity, booking rates, sales, and…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The End of Google Search? How Home Service Companies Win in the AI Era
AI search is changing how homeowners find HVAC, plumbing, and home service companies. John Wilson sits down with Julie Phan of Big Reputation to break down how…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The State of Home Service Marketing in 2026: Google Ads, Meta & LSA
What’s working in home service marketing in 2026? John Wilson and Sam Preston break down Meta Ads, Google Ads, LSAs, speed to lead, call centers, and how…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How to Grow Your Home Service Business With Google Business Profiles
John Wilson sits down with Julie Phan, founder of Big Reputation, to break down how home service companies can use Google Business Profiles to expand into new…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Owned and Operated with John Wilson | Podcast Trailer
John Wilson has spent the last decade growing a home service company from $1M to $53M in revenue. On Owned and Operated, John breaks down what it actually…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The 2026 SBA Playbook: How to Buy a Business With 10% Down
The SBA rules for buying a business are changing in 2026. Here’s what buyers and home service operators need to know. Jack Carr sits down with Alan Peterson…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
What Is EBITDA? How to Value, Grow & Sell Your Home Service Business
What is EBITDA, and why does it matter so much when building, financing, or selling a home service business? John Wilson and Jack Carr break down EBITDA in…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Roofing Is a Beautiful Business: Marketing, Sales & $20K Jobs
What does it actually take to buy and grow a roofing company? Nicholas Riley left Deloitte to buy Driftwood Builders Roofing, a 20-year-old roofing company in…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Ismael Valdez: How I Built a $108M Home Service Company & What I’m Building Next
Ismael Valdez built NexGen Air Conditioning & Plumbing from $0 to $108 million in just 6.5 years. Now he’s back on Owned and Operated to share the blueprint…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How We’d Turn $5M Into $10M in 12 Months
How would we turn a $5 million home service business into a $10 million company? In this episode of Owned and Operated, John Wilson and Jack Carr break down…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How We’d Start a Plumbing Company From $0 in 2026
If John Wilson and Jack Carr lost everything and had to start a plumbing company from scratch, what would they actually do? In this episode of Owned and…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
There Are Millions Hiding in Your Customer Database
Your customer database might be worth more than you think. In this episode of Owned and Operated, John Wilson sits down with Faraday founder Alex Coleman to…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How to Survive Slow Season in Your Home Service Business
Slow season doesn’t have to wreck your home service business. In this episode of Owned and Operated, John Wilson and Jack Carr break down how they prepare for…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Everyone Is Buying Home Service Businesses (And You Should Too)
Home service businesses are getting more attention than ever. But are they really as good as they look? In this episode of Owned and Operated, John Wilson and…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How to Build a $40M+ Home Service Business: Cash Flow, Sales & KPIs
You can be profitable and still run out of cash. In this supercut episode of Owned and Operated, featuring insights from several episodes, John Wilson breaks…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The $1M Decisions Contractors Don’t Realize They’re Making
The biggest decisions in your home service business usually don’t feel big when you make them. In this episode of Owned and Operated, John Wilson and Jack Carr…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Home Service Businesses Get Stuck at $3M and How to Scale to $30M
The strategies that get your home service business to $3 million will not get you to $30 million. In this episode of Owned and Operated, John Wilson and Jack…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
From a $2M Family Plumbing Shop to a Multi-Trade Powerhouse
Every growing home service company eventually hits the same wall. The systems that got you to $2 million will not get you to $20 million. In this episode of…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Complete Home Service Marketing Playbook
Home service marketing strategy isn't one-size-fits-all. In this Owned and Operated compilation, John Wilson sits down with Lisa Appleby and Ethan Wright of…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Google Just Changed Local Services Ads (Here's What Contractors Need to Know)
Google is changing Local Services Ads again, and this one actually matters. In this episode of Owned and Operated, John Wilson sits down with Sam Preston of…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why We Stopped Buying $60,000 Service Vans
The fastest-growing home service companies don't scale by spending more. They scale by making smarter operational decisions. In this special compilation…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Growing Home Service Companies Can't Find Great Leaders
The fastest-growing home service companies don't fail because they run out of demand. They fail because they run out of leaders. In this episode of Owned and…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Septic Might Be the BEST Home Service Business to Own
Septic may be one of the most overlooked businesses in home services, but it might also be one of the best. In this special compilation episode of Owned and…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Biggest Acquisition I Walked Away From
Not every acquisition is worth making. In this episode of Owned and Operated, John Wilson shares the story of one of the biggest acquisitions he chose to walk…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Stop Tracking Cost Per Lead (Track This Instead)
Most home service companies think they're tracking marketing. They're actually tracking the wrong metrics. In this episode of Owned and Operated, John Wilson…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How We're Using AI to Scale towards a $70M Home Service Business
Most home service businesses are using AI the wrong way. In this episode of Owned and Operated, John Wilson and Jack Carr break down how AI is actually…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
He Bought a $1.5M HVAC Business. Here's 18 Months Later...
Most home service businesses aren't sold for what they're capable of being worth. In this episode of Owned and Operated, John Wilson and Will Schryver reveal…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How They're Building a $9M HVAC Business
What does it really take to build a home service business from the ground up? In this episode of Owned and Operated, John Wilson sits down with Ryan and Aaron…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
10 years as CEO has taught me every owner struggles with this.
Managing the leadership challenges that come with being a CEO can be surprisingly lonely. In this solo episode, John Wilson reflects on the last decade of…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth PodcastThe Ultimate HVAC Marketing Guide for 2026
Google search is changing. AI is changing how homeowners find contractors. And the marketing strategies that worked just two years ago aren't enough anymore…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How We'd Build a $10M Home Service Business Today
If We Had to Start Over, We'd Do This Instead If John Wilson and Jack Carr lost everything tomorrow, how would they rebuild? In this episode of Owned and…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Good Service Isn't Enough to Grow Your Company
Stop relying on quality work alone to grow your home service business. Learn why prioritizing marketing and sales is the real key to small business growth…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
After the Acquisition: Rebrand or Leave It Alone?
When should you rebrand an acquisition, and when should you leave it alone? In this episode, John Wilson and Jack Carr break down how they think about branding…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
If We Started Over Today, These Are the Businesses We'd Buy
If We Started Over Today, These Are the Businesses We'd Buy What’s the best home service business to start in 2026? In this episode of Owned and Operated, John…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The 5 KPI's that show problems before they happen
Many small business owners struggle with identifying core issues, often guessing at problems instead of relying on concrete data. This video emphasizes the…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
He Left Tesla to Buy a Plumbing Company. Here's What Happened Next.
How do you go from Tesla to owning a plumbing company? In this episode of Owned and Operated, John Wilson sits down with Jared Worthen to discuss buying a…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why We're Building Our Own Software for Home Service Businesses with AI
Most contractors are using AI to save time. John Wilson and Service Scalers CEO Sam Preston argue the real opportunity is much bigger: using AI to replace…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How Top Contractors Convert More Leads Without Spending More on Marketing
How Speed to Lead Unlocks More Revenue From Every Lead Source Most contractors think they need more leads. According to Tyson Chen, co-founder of Avoca, most…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Dirty Jobs, Big Profits: Inside the Poop Scooping Business
Most people think pet waste removal is a side hustle. Erica Krupin built a real business around it. In this episode, John Wilson sits down with Erica Krupin…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
10 Books That Scaled My Business to $44M
This week, I’m sharing the books that shaped the way I think about business and helped me scale my family’s company from $1 million to $44 million in revenue…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Biggest Lead Source Most Home Service Companies Are Ignoring
Most contractors wrote off Yelp years ago. But the platform has quietly become one of the most powerful lead-generation engines in the home service space…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How We Built a 30+ Person Offshore Team (And Why It Changed Everything)
Most contractors think offshoring is about saving money. It's actually about creating leverage. John Wilson and Jack Carr break down how offshore teams helped…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
We Replaced 40 Service Vans with Ford Mavericks and Saved Thousands
We swapped 40 Ford Mavericks into our home service fleet — and the results changed the way we think about fleet management. Most home service companies are…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The REAL Systems That Take You From $1M to $10M
Most contractors who can't scale their home service business aren't failing — they're solving the wrong problems at the wrong time. John Wilson sits down with…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Most Home Service Companies Scale Too Early
Most home service companies don’t fail because they scale too slowly — they fail because they scale too early. In this episode, John Wilson and Jack Carr break…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
I Bought 15 HVAC, Plumbing & Electrical Companies — Here’s What Actually Happens After Closing
Having acquired 15 businesses in plumbing, HVAC, and electrical services, John Wilson breaks down what really happens after the acquisition closes. Learn…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The 2026 Google Strategy for Home Service Companies
What separates the fastest-growing home service companies from everyone else? In this episode, John Wilson sits down with Julie from Big Reputation to break…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
How We Doubled a Plumbing Business in 90 Days | Cash Flow, Sales & Buying Businesses Explained
What actually drives growth in home services? In this compilation episode, John Wilson shares the systems and strategies behind scaling a $40M home service…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Buy vs Build: The Fastest Way to Grow a Home Service Business
Most entrepreneurs think starting a business from scratch is the best way to grow. John Wilson disagrees. In this episode, John breaks down why buying an…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Most Home Service Companies Are Wasting Their Best Leads (Referral Marketing Blueprint)
Home service companies are leaving serious money on the table when it comes to referrals. In this episode, John Wilson sits down with Murphy Nadauld from…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
High-Ticket Sales in Home Services: What Actually Works
High ticket sales in home services aren’t about being pushy — they’re about giving customers the right options. In this episode, John Wilson and Jack Carr…
- Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Your Techs Aren’t Selling High Ticket (And What to Fix)
Most home service companies think they have a sales problem. In reality, they have an organizational problem. In this bonus episode, John Wilson breaks down…