Latest / Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Why Your Techs Aren’t Selling High Ticket (And What to Fix)
Most home service companies think they have a sales problem. In reality, they have an organizational problem.
In this bonus episode, John Wilson breaks down why low average tickets usually come down to poor positioning, weak training, and solving the wrong customer pain points—not bad technicians.
Drawing from experience scaling a $40M plumbing, HVAC, and electrical business and acquiring 14 companies, John explains how elite operators build high-ticket sales systems that consistently drive bigger jobs, higher close rates, and better customer outcomes.
You’ll learn:
Why most companies focus…
The skinny
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