Shows / fitSpot Guru
fitSpot Guru
Running a successful studio isn't about doing more. It's about creating alignment between who you are, the experience you deliver, and the business you've built around it. fitSpot Guru explores the intersection of identity, experience, and economics inside the boutique fitness industry. Hosted by the team behind fitDEGREE, each episode examines the patterns, decisions, and challenges that shape thriving studios. Through industry insights, real-world examples, and practical conversations, you'll…
Episodes
- fitSpot Guru
Episode 63: How In-App Friends Aid Retention
What We Cover In This Episode: The functionality of in-app friends within fitDEGREE [2:28] How to educate your members on the friend feature [3:25] Our…
- fitSpot Guru
Episode 62: Best Tactics for Unpaid Lead Generation Efforts
What We Cover In This Episode: What an unpaid lead is and why Cherise is such a fan of coaching studio owners to utilize them [2:27] How to approach using…
- fitSpot Guru
Episode 61: Spin Unlimited Asks the Experts
What We Cover In This Episode: A look at posting announcements with and without a push notification [4:07] Identifying content buckets to be shared within the…
- fitSpot Guru
Episode 60: How Announcements Aid Retention
What We Cover In This Episode: What an announcement is, and how to use it inside of fitDEGREE [0:56] How this feature in fitDEGREE differs from other social…
- fitSpot Guru
Episode 59: The Importance of Proactive Sales Efforts
What We Cover In This Episode: The difference between proactive sales and regular sales efforts [1:51] What are the biggest pain points of clients in our…
- fitSpot Guru
Episode 58: Get Fit with Taj Asks the Experts
What We Cover In This Episode: How to edit and change time and location of a class [7:41] A look at creating a class through the On-The-Go-App [10:15] Why the…
- fitSpot Guru
Episode 57: All About One on Ones
What We Cover In This Episode: Defining a "one on one" within fitDEGREE [1:50] How the feature of one on ones within fitDEGREE evolved over time [2:19] What…
- fitSpot Guru
Episode 56: The Importance of Membership Contracts!
What We Cover In This Episode: The main reason for always having a membership contract in place in your studio [1:48] What are the two main categories of…
- fitSpot Guru
Episode 55: Mr. America's Training Camp Asks the Experts
What We Cover In This Episode: Whether there is a pre-dated membership option within fitDEGREE [3:29] Utilizing memos within fitDEGREE as a quick CRM for staff…
- fitSpot Guru
Episode 54: All About Events
What We Cover In This Episode: Defining an event in fitDEGREE [3:59] What the main difference is between an event and a one-time class [4:49] Which type of…
- fitSpot Guru
Episode 53: Importance of New Client Communication
What We Cover In This Episode: Cherise talks about approaching new clients as a relationship to nurture and develop [1:20] A look at the different stages of…
- fitSpot Guru
Episode 52: NW Fitness Project Asks the Experts
What We Cover In This Episode: How to approach scaling without sacrificing quality by increasing automation [3:58] Utilizing web hooks like Zapier [5:31] Some…
- fitSpot Guru
Episode 51: All About Series
What We Cover In This Episode: How we define a series within fitDEGREE [2:53] What type of businesses should be leveraging series [4:40] Payment methods and…
- fitSpot Guru
Episode 50: Benefits of Referral Programs
What We Cover In This Episode: Defining what a referral is [1:10] Common ways or methods that referrals are brought into your business [1:28] Incentives for…
- fitSpot Guru
Episode 49: True Moon Yoga Asks the Experts
What We Cover In This Episode: Our new payment process we are integrated with, and our reasons for upgrading in this area [2:26] A breakdown of service fee…
- fitSpot Guru
Episode 48: All About Classes
What We Cover In This Episode: What classes in fitDEGREE are, In terms of the features [1:29] How to pay for a class using the system [2:40] What to do to set…
- fitSpot Guru
Episode 47: How to Follow Up with Old Leads
What We Cover In This Episode: How to approach classifying a lead in your business [1:25] The three main qualifiers to use for old leads [2:55] What are the…
- fitSpot Guru
Episode 46: The Stables Studio Asks the Experts
What We Cover In This Episode: What you can do to identify or make sure the sale you are hosting is on brand with your studio [2:07] How to approach running…
- fitSpot Guru
Episode 45: Breaking Down App&Admin vs Admin Only
What We Cover In This Episode: In term of visibility, What App&Admin means in terms of visibility [1:13] App&Admin hosts what you want visually available to…
- fitSpot Guru
Episode 44: How to Identify & Create a Community Partnership
What We Cover In This Episode: Introducing the fitDEGREE Business Portal [1:30] What a community partnership looks like and how the relationship works [3:10]…
- fitSpot Guru
Episode 43: Brand Advocate Intro - Emily
What We Cover In This Episode: More on what being a brand advocate entails [0:47] The story of fitDEGREE and True Moon Yoga [3:10] What to consider when making…
- fitSpot Guru
Episode 42: Brand Advocate Intro - Lindsey
What We Cover In This Episode: What exactly a "brand advocate" is [0:37] How Lindsey entered the fitness world and what made her fall in love with this…
- fitSpot Guru
Episode 41: How to prep your clients for change
What We Cover In This Episode: The steps to take to begin building your plan for upcoming change [1:44] Best practices to communicate and train with staff…
- fitSpot Guru
Episode 40: fitDEGREE Demo Experience
What We Cover In This Episode: What our sales process looks like at fitDEGREE, and why others should consider adopting a similar model [1:21] How to use the…
- fitSpot Guru
Episode 39: Setting up your website for success
What We Cover In This Episode: A review of your website from your client's perspective [1:19] How to set your website widgets or buttons through your admin for…
- fitSpot Guru
Episode 38: Building Blocks for a Solid Community
What We Cover In This Episode: Ali talks about her business merging with another and how she was able to foster a solid community during this process [1:32]…
- fitSpot Guru
Episode 37: In the Business of Good Business
What We Cover In This Episode: Cherise's journey into entrepreneurship to where and what she does today [1:16] Nick looks back and recalls moments and events…
- fitSpot Guru
Episode 36: What is a Progressive Web App?
What We Cover In This Episode: What progressive web apps are all about [1:25] Why fitDEGREE chose a progressive web app and the benefits this approach gave us…
- fitSpot Guru
Episode 35: How to Make the Most of my App
What We Cover In This Episode: How we strive to set the FitFam apart from other software clients [1:07] The social features you'll find within the app [1:39]…
- fitSpot Guru
Episode 34: How do I Determine my Best Policies?
What We Cover In This Episode: Determining the best time frames for late versus early cancellations [1:59] Best practice for no-call, no-shows and late…
- fitSpot Guru
Episode 33: Team Member Roles
What We Cover In This Episode: Key terms and vocabulary within the software to be aware of [1:19] The difference between a company admin and a FitSpot admin…
- fitSpot Guru
Episode 32: Which fitDEGREE Apps do I Need?
What We Cover In This Episode: Two very exciting fitDEGREE announcements from Nick [0:33] Starting with the admin side of things, how you can utilize the new…
- fitSpot Guru
Episode 31: How to facilitate impactful feedback
What We Cover In This Episode: What we need to do with our staff before we start giving feedback [1:57] Why feedback is often viewed as negative [3:30]…
- fitSpot Guru
Episode 30: Importance of Continuing Education for YOU!
What We Cover In This Episode: The very first step to take to continue your education as a leader [2:34] How studio owners work toward encouraging feedback as…
- fitSpot Guru
Episode 29: Importance of Continuing Education for Clients
What We Cover In This Episode: Why it is so important to supply your client base with continuing education [0:47] What continuing education will look like in…
- fitSpot Guru
Episode 28: Importance of Continuing Education for Staff
What We Cover In This Episode: Why taking the time for initial staff training on your software is key [1:21] Tips for regular training and knowledge check-ins…
- fitSpot Guru
Episode 27: Social Features Part 2
What We Cover In This Episode: What a referral is within fitDEGREE [1:54] A bit about referral codes and links, and where to find them with the client app…
fitSpot GuruEpisode 26: Social Features Part 1
What We Cover In This Episode: Why we have integrated social features into fitDEGREE [1:04] A look at the standard social features, such as digital gift cards…
fitSpot GuruEpisode 25: Client Appreciation Efforts
What We Cover In This Episode: How Cherise defines client appreciation [1:24] The benefits of showing authenticity [2:43] How happy clients will equal…
fitSpot GuruEpisode 24: Social Gifting in fitDEGREE
What We Cover In This Episode: How all social gifting is a studio choice that can be enabled or disabled [1:32] The various social gifting features that are…
fitSpot GuruEpisode 23: Let's Talk Intro Offers
What We Cover In This Episode: What an intro offer is in fitDEGREE [0:46] A breakdown of the intro offer creation process [3:02] How your clients will see your…
fitSpot GuruEpisode 22: Organic Sales!
What We Cover In This Episode: Reframing the way you look at sales [1:35] How "organic sales" is defined [3:04] What to do to insure you are putting business…
fitSpot GuruEpisode 21: Learning More about Pay Scales
What We Cover In This Episode: What a pay scale is within fitDEGEE [1:04] A look at class pay scales [3:05] Defining pay rules for class groups [3:47] How to…
fitSpot GuruEpisode 20: The Importance of Tagging
What We Cover In This Episode: How to categorize items within fitDEGREE to label areas of your client base [1:04] Where can you use tags within the fitDEGREE…
fitSpot GuruEpisode 19: In-App Purchases... An Update
What We Cover In This Episode: How Apple is extending their deadlines - again [1:04] The most recent message they are now giving to developers [1:37] What…
fitSpot GuruEpisode 18: Registration Requirements: When do they become a barrier to entry?
What We Cover In This Episode: What the first and last name requirements are in the fitDEGREE system [4:17] Email addresses as the starting point of all…
fitSpot GuruEpisode 17: Marketing Without Being Obnoxious
What We Cover In This Episode: Why you need to know who your audience and clients are, and where they come from, when it comes to marketing and sales [1:26]…
fitSpot GuruEpisode 16: Who Can I Contact?
What We Cover In This Episode: An overview of the positions within fitDEGREE's client-facing teams [1:17] A look at the behind-the-scenes teams at fitDEGREE…
fitSpot GuruEpisode 15: What is the Dispute Process?
What We Cover In This Episode: Helpful tips to protect yourself from disputes [3:06] Ali's process of handling disputes within fitDEGREE [6:37] How to define…
fitSpot GuruEpisode 14: How to Handle Childcare in fitDEGREE
What We Cover In This Episode: The main things to consider when implementing childcare into your software [0:55] How to set up unique accounts for parent and…
fitSpot GuruEpisode 13: Reporting Part 2... What Else Should I Check?
What We Cover In This Episode: Retention focal points to pay attention to as a business owner, and what is the biggest report to focus on when doing this…
fitSpot GuruEpisode 12: Part 1... What Should I Check?
What We Cover In This Episode: What to consider on reporting of intro offers, purchased and expiring [3:35] Tips for if you're looking to adjust your intro…
fitSpot GuruEpisode 11: All about Refunds
What We Cover In This Episode: Automatic refunds from the admins and client experience, and what happens if you don't automatically refund the client [2:18]…
fitSpot GuruEpisode 10: Classes, Events, Series... What's the Difference?
What We Cover In This Episode: What the main registrables are within fitDEGREE [1:02] The pricing options available for the different registrables within…
fitSpot GuruEpisode 9: Cancellation Policies Part 2 - The User Experience
What We Cover In This Episode: The studio owners experience with cancellations and refunds [2:19] What to realize about refunds, auto refund and/or…
fitSpot GuruEpisode 8: Cancellation Policies... How do I edit them, and what do they mean?
What We Cover In This Episode: Where to find the cancellation policies within the fitDEGREE admin [1:36] Why it's important to know your business model before…
fitSpot GuruEpisode 7: Two Classes at once... How?!?
What We Cover In This Episode: The four registrables in fitDEGREE [1:14] What to understand when utilizing locations in the system [3:47] How to choose the…
fitSpot GuruEpisode 6: New Year, New Me. Registration Competitions- A How-to Guide
What We Cover In This Episode: What registration competitions are all about and how they work within the studio setting [2:00] The reasons we host registration…
fitSpot GuruEpisode 5: Check In Screens - where do I begin?
What We Cover In This Episode: The differences between the three check in screens on fitDEGREE [1:51] What are memos and starred memos, and what they can do…
fitSpot GuruEpisode 4: How do I handle parties?
What We Cover In This Episode: The two types of methods we see studio owners leveraging to create parties within their system [1:55] Some of the pros of cons…