Episode 34: How do I Determine my Best Policies?
What We Cover In This Episode:
Determining the best time frames for late versus early cancellations [1:59]
Best practice for no-call, no-shows and late cancellation fees [5:26]
Whether or not cancellation policies should mirror themselves for all registrable types [7:12]
Tips for establishing and enforcing membership cancellation policies [8:45]
How to approach telling your clients to submit their cancellation to the studio [10:38]
What are some common studio policies surrounding refunds [12:04]
A look at studio etiquette policies [13:54]
LINKS:
On The Go App (Google Play) & (Apple App Store)…
The skinny
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