Episode 9: Cancellation Policies Part 2 - The User Experience
What We Cover In This Episode:
The studio owners experience with cancellations and refunds [2:19]
What to realize about refunds, auto refund and/or compensation with a non-auto refund [4:07]
The timelines for voiding a cancellation charge within the app [6:40]
What a cancellation will look like from a client's perspective [8:42]
A feature of fitDEGREE that outlines an early cancel versus a late cancel, and how to receive an automatic refund [10:52]
A scenario around activation and expiration that you may encounter as a user of fitDEGREE [15:48]
Where exactly to find the cancellation policies…
The skinny
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