Episode 8: Cancellation Policies... How do I edit them, and what do they mean?
What We Cover In This Episode:
Where to find the cancellation policies within the fitDEGREE admin [1:36]
Why it's important to know your business model before setting cancellation policies [2:43]
The need for different types of cancellation policies, and not just a blanket policy for all [3:58]
Breaking down the terms within the cancellation policies of fitDEGREE, starting with a limited item fee [7:43]
How to apply the unlimited use item fee to cancellations [9:50]
The "no call, no show" fee [10:48]
How that the automatic refund works [12:01]
A look at the "no refund and contact studio for…
The skinny
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