Shows / The Art and Science of Difficult Conversations

The Art and Science of Difficult Conversations
When we communicate better, we lead better, perform better, build better relationships, and ultimately live better. Ready to learn? Join us to learn how to handle difficult conversations with the people in your professional life. Make sure you subscribe so you don't miss any future episodes. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w
Episodes
The Art and Science of Difficult ConversationsRole Play: How to Support an Overwhelmed Employee Without Becoming Their Therapist (Part 2), with Maria Bryan
Someone on your team is overwhelmed and starts sharing something painful. How do you support them without becoming their therapist? In Part 2, Maria Bryan…
The Art and Science of Difficult ConversationsYou Can't Promise a Safe Space: Trauma-Informed Leadership and Storytelling (Part 1), with Maria Bryan
What happens in the room, and in the body, when someone shares something painful with you? And what do you do next? In Part 1, Lucie and Chris talk with Maria…
The Art and Science of Difficult ConversationsRole-Play: Leading a Restructuring When You Don’t Have the Answers (Part 2) with Cynthia Conigliaro
Your company announces a restructuring. Your team wants answers. You don’t have any. What do you say? In Part 2, Cynthia Conigliaro, MSW, MBA, CHWC, founder of…
The Art and Science of Difficult ConversationsLeading Resilient Teams Through Constant Change (Part 1) with Cynthia Conigliaro
How do you keep your team resilient through restructurings, layoffs, and endless change, especially when you’re burned out yourself? Chris and Lucie welcome…
The Art and Science of Difficult ConversationsHow to Deliver Hard News to Someone Who Cares Deeply (Part 2), with Elizabeth Schuster & Marissa Ferrari.
How do you tell someone who has poured their heart into a program that it's being cut, without losing their trust or their commitment to the mission? In Part 2…
The Art and Science of Difficult ConversationsHow to Get Real Agreement When Everyone Cares Too Much, with Elizabeth Schuster & Marissa Ferrari
Strategic planning is hard in any organization. In a nonprofit, where people's identities are tied to the mission, every priority feels personal, and every cut…
The Art and Science of Difficult ConversationsIs AI making us end the show?
Sorry for the click-bait title, but as season 3 comes to an end, Lucie and Chris have some big news to share. They also spend a few minutes talking about the…
The Art and Science of Difficult ConversationsHow to facilitate heavy group topics (Part 2 with Frank Velasquez, Jr.)
In part 2 of their conversation, Frank joins Chris and Lucie to talk through the steps of facilitating restorative circles, the preparation that makes group…
The Art and Science of Difficult ConversationsHow to use Restorative Justice Circles to lead better groups (Part 1 with Frank Velasquez Jr.)
In this week’s episode, Frank Velásquez Jr. joins Chris and Lucie to share his journey into restorative justice, leadership as a person of color, and how…
The Art and Science of Difficult ConversationsHow to Communicate as a Leader when Times are Tough
In this episode, Will Hobart shares insights on leadership, transparency, managing anxiety, and building trust within organizations. Discover practical…
The Art and Science of Difficult ConversationsWhen your team isn't on the same page
How do you align a team that doesn't seem to be reading the same page, or even the same book? In Part 1 of our conversation with nonprofit leader Will Hobart…
The Art and Science of Difficult ConversationsUnlock Your Potential with CIDER Strategies: A Step-by-Step Guide
In this interview with leadership coach Lucie Tesarova, Tina Paulus-Krause shares her transformative methodology, CIDER strategies, designed to help…
The Art and Science of Difficult ConversationsFrom Burnout to Bliss: Transformational Leadership and Self-Awareness with Tina Paulus Krause (part 1)
In this inspiring interview, Tina Pullous Kraus shares her transformative journey from burnout and personal struggles to becoming a transformation trainer…
The Art and Science of Difficult ConversationsHow to address underperformance when the employee is a friend (Part 2 with Ashley Cox)
In our follow up to last week’s episode, Ashley and Chris continue talking about navigating difficult conversations, especially when dealing with friends or…
The Art and Science of Difficult ConversationsHow can women in leadership thrive? (Part 1 with Ashley Cox)
In this week’s interview, Ashley Cox, a leadership mentor and expert in women in business, joins Chris to share her insights on leadership, gender dynamics…
The Art and Science of Difficult ConversationsHow to deal with difficult emotions in Difficult Conversations (Part 2 with Laura Morgan)
If last week was helpful (or if you didn’t watch it, go back now and listen!), this week kicks it up to the next level. In part 2 of their conversation with…
The Art and Science of Difficult ConversationsHow to get comfortable with emotions in difficult conversations (Part 1 with Laura Morgan)
One of the most common questions we get is “how do we manage the emotions that inevitably come up in difficult conversations?” And our guest this week, Laura…
The Art and Science of Difficult ConversationsHow to Deliver Bad News Effectively with Dr. Toby Campbell (Part 2)
Explore effective strategies for delivering bad news, managing difficult conversations, and fostering a supportive team culture with our guest today, Toby…
The Art and Science of Difficult ConversationsHow to Deliver Bad News: Insights from end-of-life conversations (Part 1)
In this episode, Dr. Toby Campbell, an oncologist and expert in serious illness conversations, shares insights on how to navigate difficult medical…
The Art and Science of Difficult ConversationsHow to Advocate for Self and Others - Roleplay (Part 2)
In this insightful interview, Gift Tshuma shares practical strategies for inclusive leadership, effective advocacy, and navigating difficult conversations in…
The Art and Science of Difficult ConversationsHow to Speak Up When the System Wasn't Built for You (Part 1)
Episode Overview In this powerful Part 1 conversation, hosts Chris Wong and Lucie Tesarova sit down with Gift Tshuma — disability rights advocate…
The Art and Science of Difficult ConversationsHow to make difficult conversations simpler (Part 2 with Travis Dalrymple)
Summary: In part 2 of their conversation, Chris, Lucie, and Travis walk through practical strategies for having difficult conversations, asking effective…
The Art and Science of Difficult ConversationsHow to make difficult conversations simpler (Part 1 with Travis Dalrymple)
Summary: This week, join Lucie and Chris as they interview Travis Dalrymple, a leadership coach and former entertainer, who shares his unconventional journey…
The Art and Science of Difficult ConversationsHow to deal with overbearing parents (Part 2 with Roberta Dombrowski)
In part 2 of their interview with Roberta Dombrowski, Chris and Lucie pick her brain on how to deal with the guilt trips and the reality that sometimes these…
The Art and Science of Difficult ConversationsHow to set boundaries with your family (Part 1 with Roberta Dombrowski)
Summary: In this week’s episode, Chris and Lucie get the privilege to interview Roberta Dombrowski, a coach who helps leaders function at their best. She’s…
The Art and Science of Difficult ConversationsRoleplay: Dealing with Inappropriate Jokes in the Workplace (Part 2)
Rachel Platt shares practical strategies for addressing disrespectful behavior, giving effective feedback, and fostering respectful workplace environments…
The Art and Science of Difficult ConversationsHow to Navigate Disrespectful Behavior in the Workplace with Rachel Platt (Part 1)
In this conversation, Chris Wong and Lucie Tesarova engage with Rachel Platt, a people strategist, to explore the dynamics of difficult conversations in the…
The Art and Science of Difficult ConversationsRoleplay: Performance conversations with Peter Vinge (Part 2)
How do you tell someone they are not performing at the level you expect or need them to, without crushing them or demotivating them, and instead making them…
The Art and Science of Difficult ConversationsHow to Address Performance Issues with Peter Vinge (Part 1)
In this conversation, Chris Wong and Lucie Tesarova engage with HR consultant Peter Vinge to explore the complexities of performance conversations in…
The Art and Science of Difficult ConversationsHow to Create Teams that Innovate (Part 2 with Kristina Joy Carlson)
In the 2nd part of their interview with Kristina, Chris and Lucie explore the importance of fostering a culture of productive disagreement within teams…
The Art and Science of Difficult ConversationsHow to Create Teams that Innovate (Part 1 with Kristina Joy Carlson)
This week, Chris Wong and Lucie Tesarova talk with Kristina Joy Carlson, founder and author of "Outrageous Kindness." There’s lots of talk around the idea of…
The Art and Science of Difficult ConversationsHow to Fix Organizational Silos (Part 2 – with Julian Chender)
In part 2 of their conversation, Chris, Lucie, and Julian discuss the complexities of leadership and organizational design, emphasizing the importance of…
The Art and Science of Difficult ConversationsHow to fix organizational silos (Part 1 with Julian Chender)
This week, Chris and Lucie had the pleasure of chatting with Julian Chender, an expert in organizational design, to explore the difficulties of communication…
The Art and Science of Difficult ConversationsLeading with Emotional Intelligence: Psychological Safety, Accountability & Compassionate Layoffs (Compilation)
What does leading with emotional intelligence look like in practice? That’s what we’re exploring in today’s special compilation of The Art & Science of…
The Art and Science of Difficult ConversationsHonest Conversations in Love: Open Communication, Conflict & Dating (Compilation)
Episode Description: In this special compilation episode of The Art & Science of Difficult Conversations, we’re taking a break from work conversations and…
The Art and Science of Difficult ConversationsFinding Your Voice Under Pressure: Courage, Conflict & Leadership Conversations (Compilation)
Say the Hard Thing: Courageous Conversations Under Pressure Most difficult conversations don’t fail because we don’t know what to say. They fail because fear…
The Art and Science of Difficult ConversationsHow to give performance feedback (Compilation Episode)
How do you give feedback that actually builds a high-performing team? That’s the theme of our compilation episode today. In the first segment, you’ll hear a…
The Art and Science of Difficult ConversationsHow to give feedback to your boss (Part 2 with Sara and Laurel)
In part 2 of their conversation with Laurel Engbretson, Chris and Lucie are joined by Sara Firestein. This is especially fun because Sara reports directly to…
The Art and Science of Difficult ConversationsHow to Manage Up (Part 1 with Laurel Engbretson)
This week, Chris and Lucie interview Laurel Engbretson, a VP of strategy and operations, discussing the complexities of difficult conversations in leadership…
The Art and Science of Difficult ConversationsHow to Overcome Networking Anxiety (part 2 with Jack Pittas)
In part 2 of their conversation, Chris and Lucie dive even deeper into the intricacies of networking with Jack Pittas, discussing essential strategies for…
The Art and Science of Difficult ConversationsHow to overcome networking anxiety (Part 1 with Jack Pittas)
This week, Chris and Lucie talk about the art and science of networking with expert Jack Pittas. They explore the importance of networking for professionals…
The Art and Science of Difficult ConversationsBoundaries in Leadership with Angela Barnes - Part 2 (Roleplay)
What's the difference when a leader has healthy boundaries vs when they don't? Join us for the second part of our interview with Angela Barnes, where we will…
The Art and Science of Difficult ConversationsKind vs. Nice: The Boundary Difference That Changes Everything - Part 1 with Angela Barnes
Episode Overview In this insightful episode, hosts Chris Wong and Lucie Tesarova welcome Angela Barnes, MBA, CFRE, to explore one of the most challenging…
The Art and Science of Difficult ConversationsNavigating Power Dynamics: Six Types of Power + Scripts to Manage Up, Down & Across
Want a guide to follow while listening? Or notes for future reference? Download the free Power Dynamics Playbook here. Ever freeze in a meeting when the stakes…
The Art and Science of Difficult ConversationsHow to build credibility as a leader Part 2 with Matt Brown
Summary: In part 2 of their conversation, Matt Brown shares his insights on building credibility and trust within teams, overcoming skepticism in leadership…
The Art and Science of Difficult ConversationsHow to turn critics into cheerleaders Part 1 (with Matt Brown)
In this episode, Chris Wong and Lucie Tesarova interview Matt Brown, an Executive Director of a Watershed nonprofit, to discuss the intricacies of difficult…
The Art and Science of Difficult ConversationsPart 2: The Secret to Scaling Communities: Culture, Consistency, and Celebration (with Tasha Van Vlack)
What does it take to build an international community? In part 2 of the conversation with Tasha Van Vlack, Chris and Lucie explore the intricacies of building…
The Art and Science of Difficult ConversationsPart 1: How to Overcome Self-Doubt (With Tasha Van Vlack)
How do you get the confidence to build something in public In part 1, Chris Wong and Lucie Tesarova interview Tasha Van Vlack, the founder of the Nonprofit…
The Art and Science of Difficult ConversationsRoleplay: Boss to Employee - Performance Conversation with Jevon Gondwe (Part 2)
Join us for the second part of our conversation with Jevon Gondwe, who is a Leadership Transformation Architect and the founder of Influential Skills Company…
The Art and Science of Difficult ConversationsBuilding a Culture of Champions with Jevon Gondwe (Part 1)
How do you build High-Performing Teams? What kind of skills and factors are essential for effective leadership? Join us for a conversation with Jevon Gondwe to…
The Art and Science of Difficult ConversationsTransform crisis into an opportunity with Scott Harvey (Part 2 - Roleplay)
How can you turn a crisis into an opportunity and rebuild trust? Join us for another episode of the Art & Science of Difficult Conversations, where we had a…
The Art and Science of Difficult ConversationsTransform crisis into an opportunity with Scott Harvey (Part 1)
How can you turn a crisis into an opportunity and rebuild trust? Join us for another episode of the Art & Science of Difficult Conversations, where we had a…
The Art and Science of Difficult ConversationsPart 2: How to talk about race and social justice (with Hilary Giovale)
Is it possible to talk about race and social justice in a productive way? Listen to our interview with Hilary Giovale to find out the answer to that question…
The Art and Science of Difficult ConversationsHow to Talk about Race and Social Justice with Hilary Giovale
Is it possible to talk about race and social justice in a productive way? Listen to our interview with Hilary Giovale to find out the answer to that question…
The Art and Science of Difficult ConversationsThe SIMPLEST Way to read someone's nonverbals
Welcome to Season 3! Chris and Lucie are back with a whole new season, but we’re starting things off simple since Lucie’s tied up! In this episode, Chris…
The Art and Science of Difficult ConversationsCompilation: Politics, Money, and Marriage
NOTES: One more week of rest! In this week's compilation, we re-visit episodes on how to talk about politics, money issues, and marriage issues. Season 3…
The Art and Science of Difficult ConversationsCompilation: Feedback Strategies that ACTUALLY work
SHOW NOTES: More rest month! In this week’s compilation episode, feedback is on the menu – specifically, how do you give feedback that sticks? Chris and Lucie…
The Art and Science of Difficult ConversationsBrave conversations that could save a life (Compilation Episode)
Trigger Warning: Suicide, Sexual Abuse If you or someone you love is struggling with suicidal thoughts, please reach out for help: USA: 988 Suicide & Crisis…
The Art and Science of Difficult ConversationsC2: Leading Through Change: Real Conversations About Resistance, Layoffs, and Emotional Intelligence
“The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday's logic.” – Peter Drucker Welcome to this special…
The Art and Science of Difficult ConversationsCompilation Episode - The Art of Setting Boundaries
Can you believe we are at the end of Season 2 of the Art & Science of the Difficult Conversations Podcast? What a journey it has been! We have had many amazing…