Latest / The Art and Science of Difficult Conversations
How to Deliver Hard News to Someone Who Cares Deeply (Part 2), with Elizabeth Schuster & Marissa Ferrari.
How do you tell someone who has poured their heart into a program that it's being cut, without losing their trust or their commitment to the mission?
In Part 2 of our Season 4 premiere, Elizabeth Schuster and Marissa Ferrari of Sustainable Economies join Lucie and Chris for a live role play. Elizabeth guides Lucie, playing a passionate program director, through the moment her outreach program is downsized during budget season. Then we unpack what worked and why.
In this episode:
A real-time role play of delivering hard news to someone deeply attached to the mission
Acknowledging before…
The skinny
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