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Latest / The Art and Science of Difficult Conversations

How to Get Real Agreement When Everyone Cares Too Much, with Elizabeth Schuster & Marissa Ferrari

Strategic planning is hard in any organization. In a nonprofit, where people's identities are tied to the mission, every priority feels personal, and every cut feels like a betrayal of values.

In this Season 4 premiere, Lucie and Chris talk with Elizabeth Schuster and Marissa Ferrari, co-leaders of Sustainable Economies, about what really happens in the room when passionate people have to decide together. They share how they design processes that expect conflict instead of fearing it, why "safe to disagree" still isn't enough to prevent false agreement, and the inner work facilitators and…

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