Latest / The Art and Science of Difficult Conversations
Role Play: How to Support an Overwhelmed Employee Without Becoming Their Therapist (Part 2), with Maria Bryan
Someone on your team is overwhelmed and starts sharing something painful. How do you support them without becoming their therapist?
In Part 2, Maria Bryan, trauma-informed storytelling trainer and host of the When Bearing Witness® podcast, steps into a live role play as Lucie's manager. Lucie plays a staff member who has spent the day listening to heartbreaking stories and is completely drained. Then we unpack what worked, and what any leader can do, even when empathy doesn't come naturally.
Content note: Discusses secondary trauma and burnout, and briefly mentions intimate partner violence…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.