Latest / The Art and Science of Difficult Conversations
How to address underperformance when the employee is a friend (Part 2 with Ashley Cox)
In our follow up to last week’s episode, Ashley and Chris continue talking about navigating difficult conversations, especially when dealing with friends or family in a professional setting. Especially when they start bringing things back up or get more defensive, it can feel like you’re on the edge of losing an employee AND a friend. Hear how Ashley walks us through:
- How to address underperformance in friends or family.
- How to maintain your humanity to be an effective leader.
- How to set clear boundaries and expectations prevent future conflicts.
- How to use empathy and understanding…
The skinny
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