Shows / TheOutlier Podcast
Episodes
- TheOutlier Podcast
Beyond Digital Banking: What Gen Z Really Wants from Credit Unions – Molly Pastore & Jeremy
In this round-table episode of The Outlier Podcast, host Anurag Mukherjee sits down with credit union marketing leaders Molly Pastore and Jeremy to dissect one…
- TheOutlier Podcast
Stablecoins, Agentic AI & Modern Banking Efficiency | Rick Geloff, CIO, Bank of North Dakota
In this live episode of The Outlier Podcast, recorded on-site at Money20/20, host Anurag Mukherjee connects with Rick Geloff, Chief Information Officer (CIO)…
- TheOutlier Podcast
Bridging Banking & Startup Culture | Nobutake Suzuki, President & CEO, MUFG Innovation Partners
Welcome to a brand-new episode of The Outlier Podcast In this deep-dive interview, host Anurag Mukherjee sits down with Nobutake Suzuki, President & CEO of…
- TheOutlier Podcast
Digital Transformation in Credit Unions ft. Michael, Head of Products & Transformation, SchoolsFirst
Welcome to a brand-new episode of The Outlier Podcast, recorded live on location at Money 20/20! In this episode, host Anurag Mukherjee sits down with Michael…
- TheOutlier Podcast
Balancing AI, Growth, and Risk in Banking | Aman Jeloka, CFO, Oregon State Credit Union
Welcome to a brand-new episode of The Outlier Podcast! Hosted by Anurag Mukherjee, this episode features Aman Jeloka, Chief Financial Officer (CFO) at Oregon…
- TheOutlier Podcast
The Secret to Raising Early-Stage Venture Capital | Dallas Price ,Head of Venture Building, Forum
Welcome back to a brand-new episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with Dallas, Head of Venture Building at Forum, to…
- TheOutlier Podcast
Modernizing Data Platforms, AI & Governance in Banking | Dayal Sukumaran, VP of Data Platforms
Welcome to a brand-new episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with Dayal Sukumaran, Vice President of Data Platforms…
- TheOutlier Podcast
How to Fix Operational Friction Using AI & Automation | Jothi Govindaraj, SVP Tech, Nuvision Credit Union
Welcome to another episode of The Outlier Podcast hosted by Anurag Mukherjee! In this conversation, we are joined by Jothi Govindaraj, Senior Vice President of…
- TheOutlier Podcast
Unlocking the Future of Credit Union Tech: Kevin Hall, CIO of WESTconsin Credit Union
Welcome to a brand-new episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with an incredible young leader making waves in the…
- TheOutlier Podcast
Building GTM in the Americas - Rohit Nagpal, President & CEO, Americas + LUMIQ
Welcome back to a brand-new episode of The Outlier Podcast, hosted by Anurag Mukherjee! In this episode, we sit down with industry veteran Rohit Nagpal…
- TheOutlier Podcast
Inside a Community Bank CFO’s Strategy for AI and Tech | Dan Carey, EVP and CFO of Cambridge Savings Bank
Welcome to another power-packed, insight-driven episode of The Outlier Podcast! In this episode, your host Anurag sits down with an exceptional financial…
- TheOutlier Podcast
Driving 4 Years of Record Credit Union Earnings | Neil Gordon, CFO, Lighthouse Credit Union
Welcome to another episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with Neil Gordon, Chief Financial Officer at Lighthouse…
- TheOutlier Podcast
Blending Eastern Wisdom and Western Business Leadership | Neville Billimoria, CMO of Mission Fed
Welcome to a brand-new episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with Neville Billimoria, Chief Marketing Officer at…
- TheOutlier Podcast
What’s Real vs Hype in Financial AI | Umesh Babaria, Head of Consumer Analytics & AI, KeyBank
In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Umesh Babaria, Head of Consumer Analytics, AI, and Physical Distribution Strategy…
- TheOutlier Podcast
From AI Experiments to Enterprise Impact : Scott Kuhlman, Chief AI Officer & Sumeet Bhalla, CLO
Is artificial intelligence truly driving measurable business value in banking, or is it mostly hype? In this episode of The Outlier Podcast, host Anurag…
- TheOutlier Podcast
Building Nutanix, Cohesity & Beyond | Mohit Aron, Founder - Nutanix and Cohesity
Welcome to another episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with legendary tech entrepreneur and computer scientist…
- TheOutlier Podcast
AI & Cloud in Banking: The Future of Lending | Deepak Nayak, Director Product Eng, Citizens Bank
How Agentic AI, Cloud Modernization, and Engineering Are Transforming Consumer Lending | The Outlier Podcast Welcome to another insightful episode of The…
- TheOutlier Podcast
Modernizing Banking Tech & AI Realities in Finance | Jennifer Smith
In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Jennifer Smith, former CIO of Zions Bancorporation and a recognized veteran in…
- TheOutlier Podcast
How CUs Master AI, Data & 1-Click Tech | Kevan Williamson, CTO, Georgia's Own Credit Union
Welcome back to another episode of The Outlier Podcast! Hosted by Anurag Mukherjee, this episode dives deep into the intersection of technology, credit unions…
- TheOutlier Podcast
How Community Banks Win the Future of Payments | DJ Seeterlin, CISO, Chesapeake Bank
Welcome to another episode of The Outlier Podcast! Host Anurag Mukherjee sits down with DJ Seeterlin, Chief Innovation and Strategy Officer at Chesapeake Bank…
- TheOutlier Podcast
Tech Leadership & AI in Credit Unions — Eric Cardona, VP of Tech, Provident CU
In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Eric Cardona, Vice President of Technology at Provident Credit Union (Bay Area…
- TheOutlier Podcast
The Secret to #1 Customer Experience in Banking | Ali Ayca, Head of Retail, First Bank
Are physical bank branches dead, or are they evolving into the ultimate hub for customer connection? In this episode of The Outlier Podcast, host Anurag…
- TheOutlier Podcast
Modern Credit Union Growth Strategies with Chris Keller, CMO of Empower Credit Union
Welcome to another episode of The Outlier Podcast, hosted by Anurag Mukherjee! In this episode, we sit down with Chris Keller, Chief Marketing Officer (CMO) at…
- TheOutlier Podcast
Data Science vs. AI Hype: Future of MarTech & AI Governance | Kirun Amiri, CIO Entravision
Welcome to another episode of The Outlier Podcast, hosted by Anurag Mukherjee. In this episode, we sit down with Kirun Amiri, the Chief Information Officer…
- TheOutlier Podcast
The Truth About Legacy Data Silos & AI in Credit Unions | Adam K, CSO Dort Financial
The retail banking infrastructure landscape is undergoing a massive shift. In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Adam K…
- TheOutlier Podcast
The Death of Segment Marketing: Moving to "One-to-Moment" with AI | John D. Metcalf, CMO First United Bank
How do regional and community financial institutions compete when mega-banks boast $15 billion technology budgets and fintech apps offer instant account…
- TheOutlier Podcast
Adam Boyd on Joining Rate, the Future of Consumer Lending & Why AI Isn't a Cost Play
The consumer lending ecosystem is undergoing a massive paradigm shift. In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Adam Boyd…
- TheOutlier Podcast
Simon Powley on How Kitsap Credit Union Grew 9% in a Year
This conversation is a practical, no-fluff look at how a community-based credit union competes against digital-first banks and fintechs, how AI is being…
- TheOutlier Podcast
Defending Banking Data Against AI Deepfakes & Phishing Vectors | Jason, CIO First Advantage CU
The banking infrastructure landscape is in the middle of a massive renaissance. In this in-person episode of The Outlier Podcast, host Anurag Mukherjee engages…
- TheOutlier Podcast
A Bank CEO on AI, Talent, and Why Tech Keeps Failing Banks -Duncan Taylor
In this episode of the Outlier Podcast, host Anurag Mukherjee sits down with Duncan J. Taylor, CEO of the Washington Bankers Association (WBA) in Seattle, to…
- TheOutlier Podcast
From Air Force to Credit Human: Michael Brouillet's Banking Disruptor Story
How does a values-led credit union grow sticky deposits, become the second-largest solar lender in the U.S., and roll out AI in its call center — all without…
- TheOutlier Podcast
"Joshua Houde on Member Growth, AI, and the Future of Credit Union Marketing"
In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Josh Houde, VP of Marketing at Blue Federal Credit Union, to explore how modern…
- TheOutlier Podcast
"Winning Deposits in the Chime & Revoult Era."- Dave Valentine, CXO Consumers Credit Union
In this episode of the Outlier Podcast, host Anurag Mukherjee sits down with Dave Valentine, Chief Lending & Experience Officer at Consumers Credit Union…
- TheOutlier Podcast
Building the AI Brain for Credit Unions ft. Anubhav, Co-founder & CPO of ShiftMate AI
In this episode of the Outlier Podcast, host Anurag Mukherjee sits down with Anubhav — Co-founder and Chief Product Officer of ShiftMate AI — to unpack a…
- TheOutlier Podcast
What's the Future of Community Banking? Brian McEvoy, CRO at Webster Five Bank
How should community banks compete with fintechs, grow deposits, and rethink the branch in 2026? Brian McEvoy, Chief Retail Officer at Webster Five Bank, joins…
- TheOutlier Podcast
"The $10 Billion Credit Union Blueprint | Anil Choudary, CIO Keesler Federal"
How does a CIO lead a credit union from $5 billion to $10 billion in assets? In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Anil…
- TheOutlier Podcast
Agentic AI, Contact Centers & Onboarding: Amit Nandy on ESFCU's Real AI Strategy
How does a modern financial institution move from legacy "bottlenecks" to an Agentic AI future? In this episode, host Anurag Mukherjee sits down with Amit…
- TheOutlier Podcast
Stablecoin, Gen AI & the Future of Credit Unions | Steve O'Donnell | One Nevada Credit Union"
What does it take to rise from a frontline teller to the President and CEO of one of Nevada's most forward-thinking credit unions? In this episode of the…
- TheOutlier Podcast
Why Branches Still Matter in a Digital Era | Chris Boler, CXO at ORNL FCU
What makes human banking irreplaceable in an age of AI? Chris Boler, CXO of ORNL Federal Credit Union, shares lessons on member experience, branch strategy…
- TheOutlier Podcast
Sean VanHandel: The CIO Strategy Transforming Member Experience
What does it actually take to modernize a $4.1 billion credit union without breaking everything in the process? In this episode of the Outlier Podcast, host…
- TheOutlier Podcast
Why the Best-Performing Banks Are the First to Modernize | Jody Bhagat, President NA, Engine by Starling
What does it actually take to modernize a bank — and why are the best-performing institutions the ones moving fastest? Jody Bhagat, President of North America…
- TheOutlier Podcast
Vision 2035 — The Bold Credit Union Strategy Quietly Dominating the American Southwest
Can a credit union really compete with Chase and Chime? Sunward Federal Credit Union's EVP Alex De La Cruz says yes — and he's got the numbers to prove it…
- TheOutlier Podcast
The Enterprise Shift: John Fede on Modernizing Hudson Valley Credit Union
John Fede, CIO of Hudson Valley Credit Union, has spent over 30 years in technology across government, publishing, consulting, and financial services. In this…
- TheOutlier Podcast
"Why Credit Unions Can't Be Everything to Everybody | Brian Waldron, CEO, Dort Financial
What does intentional leadership look like at GAC 2025 — and what does it mean to redefine membership growth in the credit union industry?In this live episode…
- TheOutlier Podcast
Augmented Reality, Data Analytics, and Smaller Branches: Jonathan Cilley's Vision for Credit Unions
What does a history major who taught himself to code have to teach CIOs about innovation? Quite a lot, it turns out.In this episode of The Outlier Podcast…
- TheOutlier Podcast
Indiana Members Credit Union (IMCU) on Growth Strategy, M&A, and the Future of Community Banking
What does it take to grow a credit union without indirect lending — and still win? In this live episode recorded at the 2026 Government Affairs Conference…
- TheOutlier Podcast
Give. Grow. Guide. — Desert Financial Credit Union's Playbook for the Next 10 Years
In this live episode of The Outlier Podcast recorded at GAC 2026 in Washington D.C., host Anurag Mukherjee sits down with Cathy Graham and Jeremy Nelson from…
- TheOutlier Podcast
Scaling Icons: Cydni Tetro on Disney, Coke, and AI
In this episode, Anurag sits down with Cydni Tetro, CIO of Swire Coca-Cola and a legendary "technology mogul" of the CPG and retail space. They explore Cydni’s…
- TheOutlier Podcast
Jim Lawrence: Balancing Revenue and Member Experience at Partners Federal Credit Union
In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Jim Lawrence, the Chief Revenue and Experience Officer at Partners Federal Credit…
- TheOutlier Podcast
"How Arizona Financial Credit Union Competes With Big Banks — AI, BNPL & Stable coins | Eric Givens"
In this episode, we sit down with Eric Givens, Senior Vice President of Research and Development at Arizona Financial Credit Union. Eric shares his 17-year…
- TheOutlier Podcast
Risk Isn't the Enemy of Growth—It's the Catalyst | Arindam Majumdar, Bank OZK CRO"
In this episode of The Outlier Podcast, host Anurag Mukherjee interviews Arindam, Chief Risk Officer (CRO) of Bank OZK (Nasdaq: OZK). This technical discussion…
- TheOutlier Podcast
From Heineken & Visa to Redwood CU: Steve Greig’s Global Marketing Playbook
This was a fantastic conversation with Steve Greig, Chief Marketing Officer at Redwood Credit Union. Steve brings a fascinating perspective to the credit union…
- TheOutlier Podcast
The 2026 Credit Union Roadmap: AI, Efficiency, and the Future of Community Banking
The End of "Vaporware" AI: How credit unions are moving past the hype to scale AI in fraud detection, HR job descriptions, and automated underwriting.Lending…
- TheOutlier Podcast
"Nuvision CEO Roger Ballard: 'Never Get Comfortable' After 30 Years & $4 Billion"
Join us for an inspiring conversation with Roger Ballard, CEO of Nuvision Credit Union, as he shares his remarkable 30+ year journey in the credit union…
- TheOutlier Podcast
Nick Riegal: How Ascend Credit Union 2X'd Membership in One Month"
Join us for an insightful conversation with Nick Riegal, VP of Marketing at Ascend Federal Credit Union, as he shares his unconventional journey from retail…
- TheOutlier Podcast
"What Does 'Banking Better' Mean at WESCOM? Hashim Forrester's People-Over-Profits Philosophy"
Join us for an insightful conversation with Hashim Forrester, Senior Vice President of Remote Service Delivery at WESCOM Credit Union, as he shares his unique…
- TheOutlier Podcast
From Billion-Dollar Budgets to Meaningful Impact: Ryan Marosy on Credit Union Marketing
This week, host Anurag Mukherjee sits down with Ryan Marosy, VP of Marketing at Affinity Federal Credit Union, for an insightful conversation about marketing…
- TheOutlier Podcast
Why Credit Unions Need BOTH Branches & Digital (Not Either/Or) | Rick Kapur, Chevron FCU
Welcome to another episode of Outlier Podcast! In this conversation, host Anurag sits down with Rick Kapur, Chief Experience Officer at Chevron Federal Credit…
- TheOutlier Podcast
"Decoding the Future of Data and AI with Databricks’ Head Evangelist, Ari Kaplan"
About This EpisodeJoin us for an insightful conversation with Ari Kaplan, Head Evangelist at Databricks, as we explore the evolution of data analytics, sports…
- TheOutlier Podcast
From Wall Street to Main Street: Kevin Miller on Travis Credit Union Journey
Join us for an insightful conversation with Kevin Miller, CEO of Travis Credit Union, as he shares his unique journey from banking to leading one of Northern…