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How to Fix Operational Friction Using AI & Automation | Jothi Govindaraj, SVP Tech, Nuvision Credit Union

Welcome to another episode of The Outlier Podcast hosted by Anurag Mukherjee! In this conversation, we are joined by Jothi Govindaraj, Senior Vice President of Technology at Nuvision Credit Union. With over 30 years of global tech experience spanning Bangalore, the UK, and the US, Jothi shares actionable insights on operating at the intersection of strategy, execution, and technology in financial services.

In this episode, Jothi breaks down what true operational transformation looks like beyond the industry buzzwords. She explains why technology alone cannot drive organizational change…

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